really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
71,187 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2002 Hyundai Sonata seat belts / air bags problems

seat belts / air bags problem

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2002 Hyundai Sonata Owner Comments (Page 1 of 2)

problem #22

Jul 242016


  • 181,800 miles


The contact owns a 2002 Hyundai Sonata. The contact stated that while driving at approximately 45 mph, the vehicle hit a pot hole and the passenger air bag deployed inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 181,800. The VIN was unavailable.

- Dallas, TX, USA

problem #21

Oct 012015


  • 108,000 miles
Air bag lite stays on, had no accidents, or crashes, dealer wanted me, to spend a arm and leg to replace the module control unit. I sensed, that that may not be the problem, I took it to a independent shop, and had it diagnosed, with a scanner, and the scanner showed a code BD1406 ppd. Which stands for passenger presence detector, and showed that it was defective. So its a faulty sensor. Which translates to a manufacturer defect. I cannot afford, to spend $1.500 for a module, when it should only be the defective sensor under the passenger seat, which should total around $360 including labor, and the Hyundai manufacturer should be responsible for the fix. Before I get involved in a accident, and my life is at stake, including my children, and wife. I contacted, Hyundai, and stated that I have a defect, and they wanted proof, as from, a dealership, or otherwise. Please let me know how to resolve this dangerous daily task.

- Las Vegas, NV, USA

problem #20

Aug 142013


  • 150,000 miles
TL * the contact owns a 2002 Hyundai Sonata. The contact stated the air bag light illuminated sporadically. The vehicle was taken to the dealer and an independent mechanic. The technician diagnosed that the passenger side air bag connectors and wiring needed to be replaced. The manufacturer was made aware of failure. The failure mileage was 150,000.

- Newport News , VA, USA

problem #19

Aug 012012

Sonata 6-cyl

  • 90,000 miles


I have had the Sonata at the arapahoe Hyundai dealer on two different occasions having the airbag light reset/fixed they told me it was a connection problem and they had to use a special grace to fix it now it's the third time the light has come on and I'm having to take it back to the dealer again not knowing what they're going to find this time. Looking on the internet there's hundreds and hundreds of people with problems with Sonata airbag lights looks like this is a problem that Hyundai needs to recall. I've been told by the dealer that the airbag system will not work if the air bag light is on thank you

- Elizabeth, CO, USA

problem #18

Jul 122014

Sonata 6-cyl

  • 96,000 miles
My 2002 Hyundai Sonata air bag light has been on since 2009 I have bought it to one mechanic he cleaned and tightened the air bag harness under driver and passenger seat they stayed out briefly and came back on shortly therafter. Brought it to another mechanic and he couldn T fix it. Called local dealer and they said their are no active recalls and could be alot of money. I looked online and other 2002 Hyundai Sonata owners went to dealer S and paid alot money and light kept coming on.July 12,2014 I had a collision with car in front of me and airbags didn T deploy air bag light was on passenger was hurt bruised ribs 3 year old had red mark from shoulder harness of car seat. I have noticed online their are 1000 S of these complaints of airbag lights on and I M asking for you to get after Hyundai to recall the 2002 and fix the air bag light problem. People S safety is at stake..updated 10/21/14 updated 4/2/2015

- Bay Shore, NY, USA

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problem #17

Jul 092014


  • 156,000 miles
The contact owns a 2002 Hyundai Sonata. The contact stated while driving at 5 mph, the power steering stop working and as a result, the vehicle crashed into a barrier. There were no injuries. The driver side air bag deployed and the air bag warning lamp illuminated. Also, the contact mentioned that the vehicle was filled with smoke and there was no pressure on the air bag. The vehicle was towed to her resident. The vehicle had not been repaired. The vehicle was taken to an independent mechanic, who stated that there was nothing wrong with the air bag. The manufacturer was not made aware of the problem. The approximate failure mileage was 156,000.

- Hamilton, OH, USA

problem #16

Apr 062014

Sonata 6-cyl

  • 106,000 miles


While cleaning out the vehicle, I had the front passenger side door open and when I went to shut the door, the wind took it and it slammed shut. As a result, the air bag on the side of the seat deployed. After researching, I found that models of my vehicle had similar recalls with the same summary of incidents. I spoke with the national dealer hotline and I was told that the vehicle missed the recall by 3 days. I am now waiting to hear back from a serviceman to see if they can do anything about it.

- Lebanon, PA, USA

problem #15

Aug 152012


  • 82,000 miles
The contact owns a 2002 Hyundai Sonata. While parked, the contact noticed that the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic tightened the front passenger seat harness but the failure continued. The vehicle was not further repaired. The approximate failure mileage was 82,000.

- Bay Shore, NY, USA

problem #14

Jul 292011


  • 150,000 miles
The contact owns a 2002 Hyundai Sonata. The contact stated that the sensor light for the air bags remained illuminated at all times. The vehicle was taken to the dealer but was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign id number: 02V145000 (air bags:side/ window ) and offered no assistance. The VIN was unavailable. The failure and current mileage was 150,000.

- Baltimore , MD, USA

problem #13

Mar 132005

Sonata 4-cyl

  • 65,000 miles
I have a Hyundai Sonata 2002. The 'airbag' light has been on constantly for over 4 years. Just recently I want to sell the car and started to look up how to fix this problem, since I could never afford it before. I found out that thousands of other Hyundai Sonata owners are having the same problem, and that the air bag does not work as long as this light is on. This is a defect from Hyundai and should not be the burden of the consumer. Hyundai needs to fix this problem for all of its vehicles years 2000 - 2008 whether the warranty has expired or not. It is a travesty!!

- North Hollywood, CA, USA

problem #12

Feb 212011


  • miles


My air bag light came on. It stays on while driving now. Updated 03/10/11

- So. River, NJ, USA

problem #11

Feb 152010


  • 80,000 miles
The contact owned a 2002 Hyundai Sonata. While driving approximately 15 mph the vehicle was involved in a crash in which the air bags did not deploy. A police report was filed and the driver was reported injured. The vehicle was destroyed and towed to a junk lot. The failure was not diagnosed or repaired. The failure and current mileages were 80,000.

- Columbus, OH, USA

problem #10

Apr 042010


  • 79,000 miles
2002 Hyundai Sonata 82,000 miles on it, air bag lite on all the time manufacture no help in resolving problem, there was a recall for the airbags but not for this vehicle.

- Cape Coral, FL, USA

problem #9

Mar 172010


  • miles
Was in accident airbag did not deploy.

- Mcdonough, GA, USA

problem #8

Mar 172010


  • 70,000 miles
Was in accident airbag did not deploy.

- Mcdonough, GA, USA

problem #7

Nov 172007

Sonata 6-cyl

  • 55,000 miles
The contact owns a 2002 Hyundai Sonata. The contact stated that the air bag indicator has remained illuminated in her vehicle since November of 2007. She took the vehicle to the dealer four times and they attempted to repair the harness in order to remedy the issue. However, the indicator illuminated again a few days later. The manufacturer could not assist because the vehicle was no longer under warranty. The better business bureau referred the contact to NHTSA. The current mileage was approximately 64,000 and failure mileage was approximately 55,000. Updated 04-14-09 the tie rod was replaced. Updated 04/16/09.

- Glendale, NY, USA

problem #6

May 082008


  • 14,315 miles
Air bag light stays on my 2002 Hyundai Sonata. This has been a problem on and off for the past four years. The car was checked out by Hyundai dealers in staten island and New Jersey four different times. Every time with a code B1738, high resistance driver side air bag, repairs were made by them but problem still came back. I made a complaint to Hyundai customer relations, case #3292132 about the on going problem with the air bag system, their reply was this was caused by debris under the drivers side seat. They also said if I wasn't happy with their answer I could take them to small claims court. The person I was in contact with at Hyundai was a misty 1800 633 5151 ext. 329 2132. On July 18 2007 Hyundai of freehold charged me $211.86 to make repairs (poor connection under drivers side seat)codeb1378 at this time my car had 14,315 miles on it. Then on May 08 2008 at mileage of 18,895 I had to take it back for the same problem code B1378, at this time the dealer reset the SRS at no charge but would deduct the $211.86 they charged me towards the cost of a new wire harness if needed. Even though this car is six years old it has very low mileage on it, so it hasn't been abused.I feel there is a serious problem with the SRS system in this make and model car. If the SRS system isn't working this means the air bag will fail if there is an accident. All I want is to get this failure repaired properly, but it appears Hyundai will not admit to having problems with their air bag wiring.

- Jackson, NM, USA

problem #5

Nov 152005

Sonata 4-cyl

  • Automatic transmission
  • miles
: the contact stated the airbag light illuminated indicating a problem. The vehicle has already been to the dealership twice for the airbag light. The vehicle was taken to the dealership again. This time the dealership offered diagnostic testing to determine the problem.

- Milwaukee, WI, USA

problem #4

Jun 032005

Sonata 6-cyl

  • Automatic transmission
  • 51,000 miles
I was involved in a car crash in which the entire front end of my car was smashed from the left front fender shoving the hood and front end so far to the right and in that the passenger door would not open and the side and front air bags did not deploy at all. I was injured by the door post. It was a 2002 hundai Sonata..we are afraid that it may be a child involved next time there is a failure of the side and front airbags on the Sonata..please bring this to someones attention tks lrw

- Merritt Island, FL, USA

problem #3

May 232005

Sonata 4WD 6-cyl

  • Automatic transmission
  • miles
Caller got into car, pulled it out of garage and got out of it. When she got back into vehicle and put it in gear it made a screaming noise and accelerated. She hit the brakes, but they did not work. She tried to stop the car by going up a hill instead vehicle hit a house three doors away. Upon impact, air bags did not deploy. Insurance claimed that dealer said there nothing was wrong with car. Manufacturer has not been contacted yet.

- St Louis, MO, USA

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