This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. air bag is on constantly. Have had it fixed by dealer but to no avail; it's not off for very long. Have had this problem for over 12 months. 2. sun visor on both driver and passenger side are broken, won't stay up. I am using make shift alternative to support them. It creates a safety hazard when the visor unexpectedly drop when driving. Have spoken with other Hyundai owners with the same concern.
The airbag light stays on constantly. It has been supposedly fixed several times by the dealer. After its fixed, its off for a while, and then goes on again. Soon after I bought the car, I called the dealer and spoke to a salesman who told me it was nothing to worry about. I have since learned it is something to worry about. I contacted Hyundai to ask if they would fix it again without charge. They refused because the airbag light is not under warranty. This is a safety issue and Hyundai should be required to fix this problem, free of charge, every and any time because something is obviously wrong with their cars.
I have been having ongoing problems with the front driver and passenger seat belts, since I first noticed that the air bag light was on constantly. This first happened in 2010, when the mileage was 34089, and then again in 2011, when the mileage was 40356. The cause for this that was listed on the repair bill was, scan test found code B1701, buckle assembly open short. I was at the dealer for the same problem on 11/11/13, when my car's mileage was 57912. At that time, I was told both buckles had to be replaced. I was told this was not covered under the warranty. I argued that my car had less than 60,000 miles and should still be under warranty. I was told it was not because it was purchased in Nov. 2006. When I asked why this is constantly happening, I was told by the advisor, "it happens." (?) what he should have told me, was to leave the car with them to diagnose the problem further. I told the advisor I couldn't afford the repairs at that time, so refused to have the buckles replaced. I don't see what replacing the buckles would do, if there is an open short that is causing them to shorten out. After reading all the complaints from owners of the 2007 Hyundai Sonata, for the same issue, how can there not be safety recall regarding this issue" there is no guarantee the airbags will deploy in an accident while this problem exists. Does someone have to be seriously injured or killed before action is taken".... updated 08/05/14 updated 08/18/2014...updated01/07/15 the consumer was involved in an accident. She stated the driver's air bag did not warrant deployment. However. The air bag located by her head should have deployed. Updated 01/13/15
I noticed the air bag warning light was constantly on several weeks prior to servicing. 1/21/12 (97,624 mileage), code causing air bag light was cleared (code not indicated to owner). On 8/18/12 (111,685 mileage) the air bag warning light was constant again. Dealer reset the light. On 1/17/14 (141,400 mileage approximate) vehicle was brought in for OCS and brake light recall. Again air bag light was on code B1706 (passenger pretensioner) was scanned. Dealer said air bag light issue is not covered under any recall and repair of this essential safety item would be the responsibility of the owner. I believe any safety related issue with the voluminous amount of complaints and issue as this one should be subject to a safety recall.
Hyundai had recall for airbag light. I took it in for the recall November 2013 and they supposedly fixed the problem. Less than a month later-December 25, 2013 my air bag light went back on. Took it back to dealer who said it's not the airbag problem, but seat belt-code B1706 for passenger seat belt-said the seatbelt needed to be replaced. Asked if this was covered as part of their recall as it seems to be safety issue? I was told no-I was responsible to replace it-approximately $250. Airbag light is now off-seems like it is working, but tech said they did not guarantee the airbag would deploy if in an accident! I told him it should be a safety issue then and they should be responsible for this. He said no--my problem. I have grandchildren who ride in my car sometimes and I have no choice but to fix it, but again-it seems to be related to the air bag recall since it triggers that light and they will not guarantee the airbag will deploy if in an accident--I feel Hyundai should be responsible for this. If people do not fix this and have an accident, there could be a loss of lives due to this problem. I feel Hyundai should be responsible-seems to be a large defect from what I see on line-lots of problems with airbags/seat belts.
- Mattydale, NY, USA
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I received a letter from Hyundai that my car was under recall (issue with the passenger air bag being de-activated) & urged me to visit the dealer if OCS light was on. Hence I took it to the dealership based on this safety recall notice, there I was informed that they will perform the inspection and conditionally charge me $110 for it which I agreed and later my only options to get the car back after the inspection were either pay $110 inspection fee or the $350 to fix the issue which they deemed was not related to the recall and hence not covered. If Hyundai has a manufacturing defect should it not be their responsibility to inspect it to see if the recall is applicable instead of charging the customer for it? secondly, having critical safety features (that disables the entire OCS!) fail on the car just after warranty is very unfortunate, in this case the seat buckle pre-tensioner failed and disabled the OCS system (although I believe the seat belt and airbag would have worked fine with slightly less function if pretensioner added feature is not available). Please advise what I need to do since Hyundai refused to refund my payment. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Passenger front seat air bag buckle/sensor assembly has failed. After seeing so many similar reports, I want to make aware that I have similar issues. I am also wondering if this has anything to do with the recall on the OCS? I have yet to have the recall fixed, because they have refused to do so, until I received another letter and called Hyundai. Who then called the dealer. Am still waiting for the results.
The contact owns a 2007 Hyundai Sonata. The contact stated that she attempted to park when the vehicle slid across an ice patch and crashed into a pole. The contact stated that upon impact, the air bag warning light illuminated but the air bags failed to deploy. There were no injuries. The vehicle was taken to the dealer for inspection however, they could not determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 75,000.
The red air bag light is on steady since about 22 November and does not go out. We had this same issue in May 2010 and it was the driver side seat belt buckle sensor costing about $350. Looking at this issue on the internet it appears this is a known and very common malfunction. As such it should be something the company pays or reimburses consumers for in a recall for these issues.
Red "air bag" instrument panel light came on and has not gone off in 5 days. I am currently planning to make an appointment with a Hyundai dealer to address another air bag issue with the passenger air bag system under a recall initially released on 4/2008, but which I have only recently received notice in the past few months. This recall does not address the current problem as I understand it from various consumer forums. However there are a substantial number of people complaining about this similar issue that appears to be all part of a defective OCS system overall. Since the red lamp indicates that the air bag system is now deactivated, this raises a more serious issue than the passenger sensor issue, since now the driver as well is unprotected.
Air bag light would come on for a few days then go off. Now it is continuously on. Dealer said that both seat belt buckles need to be replaced. I though any seatbelt issues had no warranty end date. They want $550 to repair. I hope my air bags work if/when needed. There seem to be many such complaints. Seems this should be a recall issue.
The air bag warning light comes on intermittently also the passenger air bag off light comes on when an adult is seated in the passenger seat, also the fasten seat belt light comes on when no one is sitting in the passenger seat.
The air bag light on the dash above the steering wheel was coming on and off for several months and is now permanently on. In May 2013 I called the Hyundai assistance center and was told there was a recall and to schedule repair with the dealer. When I called the dealer, they informed me that there is no air bag recall for my vehicle. After another 30 minutes on the phone and on hold with the assistance center, I was informed that there was indeed a recall but that it applied to the light above the radio indicating that there is an issue with the passenger seat air bag and the detection of a small child. After a $60 diagnostic test, I've now learned that my air bag light is due to some sort of seat belt issue, which will have to be repaired at my expense. This appears to be a common issue and should be addressed by Hyundai.
The air bag warning light stays on constantly. The dealership said the sensor was triggered due to a faulty passenger seat belt assembly and needed to be replaced ($385). This was not covered by our extended 100,000 mile bumper to bumper warranty. Must have been front bumper to front bumper coverage. Fortunately, we did not have to wait for an accident to see if the air bags would deploy or not. Regardless, the company has failed to stand by its safety features.. even with repeated complaints, Hyundai has still failed to recall the vehicles for this issue.
The contact owns a 2007 Hyundai Sonata. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side air bag sensor was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 57,000 and the current mileage was 58,000.....updated 10-21-13
From police report: The collision occurred as parties were traveling northbound on I-15 North of via rancho parkway in the #1 lane. P-1 (driver) was driving vehicle 1 (Mitsubishi) and traveling at approximately 65-70 mph behind vehicle 2 (Hyundai). P-2 (driver) was driving vehicle 2 (Hyundai) and was stopped behind vehicle 3 (Toyota). P-3 (driver) was driving vehicle 3 (Toyota) and traveling at approximately 5 mph. This collision occurred when due to vehicle 1's unsafe speed; P-1 (driver) allowed the front of vehicle 1 to strike the rear of vehicle 2. vehicle 2 was pushed into the rear of vehicle 3. vehicle 2 Hyundai per insurance claim is totaled. Airbags did not deploy.
The contact owns a 2007 Hyundai Sonata. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to an independent mechanic, who advised the contact that the passenger air bag occupant sensor malfunctioned and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance because the vehicle was not included in NHTSA campaign number: 08V161000 (air bags). The vehicle was not repaired. The failure mileage was 134,000 and the current mileage was 135,000.
There is an airbag light on in my 2007 Hyundai Sonata. I received a pamphlet regarding a class action lawsuit against Hyundai that my vehicle qualified for a "free" recalibration to "reset" the airbag light. I called my local dealer, got the car in. They said that the airbag light was on due to a faulty seatbelt, and they would have to remove the entire seat, send it to California and it would cost me $300. I said that I would need to speak to my spouse, and they charged me $70 for the visit for them to "diagnose" the problem.....I think this is absolutely ridiculous. I also see where there are several complaints online of the very same issue my car is having. Also....I intend to fill out another complaint form for a 2006 Hyundai Sonata we own, that is having the exact same issue. Something needs to be done about this, and not a the customer's expense either. Obviously it is an issue Hyundai should be taking care of.
A D V E R T I S E M E N T S
- Johnson City, TN, USA