This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Sonata. The contact's vehicle was included in NHTSA campaign numbers: 17V226000 (engine and engine cooling) and 17V152000 (seat belts). The contact did not receive a recall notification. The contact stated that the vehicle prematurely hesitated while at a stop. As the failure progressed, the vehicle stalled several times. The vehicle was taken to an independent mechanic who stated that the motor needed to be replaced. In addition, the rear driver side brake light kept shorting out and was replaced several times. The independent mechanic stated that there was a short in the electrical wiring. The dealer was not notified. The manufacturer was notified of the failures. The failure mileage was not available. Parts distribution disconnect.
Just purchased this vehicle off a lot two days ago and ran a VIN to see if its all legit after I get it home. Two recalls came up and on one it states no remedy for the seat belts and neither one has been taken care of, where does this leave me at and what do I need to do, I paid cash money for this car and only two days this shows up, can the car dealer be held responsible?
My engine light is constantly on and stalling as if it do not want to go, I reported to the dealership and they said its nothing but a sensor needs to be replaced. I'm not sure why they did not replace it when there's a problem with my engine
- Elizabethtown, NC, USA
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The contact owns a 2013 Hyundai Sonata. While driving approximately 60 mph, the vehicle stalled without warning. The vehicle was towed to an unknown dealer where it was diagnosed that the engine block needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,000. The VIN was not available.
2013 Hyundai Sonata. Consumer writes seeking reimbursement for vehicle repairs. The consumer stated the engine recall repair exceeded a reasonable amount of time. Also, the consumer was seeking a reimbursement for a break recall repair. Updated 10/03/2017
I took my car to win Hyundai in el monte, ca for recall campaign 162. On 9/16/17. I was told it was complete, and received it back with other problems and attempts to "upsell" me. It appears that the recall was not done. I sent an email to Hyundai corporate and to the general manager of the dealership. I received an email back from corporate instructing me to contact dealership. No response yet from dealership.
The contact owns a 2013 Hyundai Sonata. When the contact started the vehicle, black smoke emitted from the tail pipe. The contact also heared an abnormal knocking noise coming from the engine. The vehicle was taken to nalley Hyundai (7909 mall pkwy, lithonia, ga 30038, (678) 509-8248) to be diagnosed. The contact was informed that there was no debris found in the engine oil. Additionally, an oil change and oil filter replacement were performed. The vehicle was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The vehicle was not repaired per the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 77,361.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 30 mph, the check engine warning light illuminated and the engine stalled. The contact pulled over to a close by parking lot. The contact bought a new battery but the vehicle did not start. The contact then bought a new starter but the vehicle still did not start. An independent mechanic was contacted, who came to the vehicles location and diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not taken to the dealer. The manufacturer was contacted and stated that the vehicle was not part of the warranty. The manufacturer was made aware of the failure and a case number was not provided. The approximate failure was 82,000.
The contact owns a 2013 Hyundai Sonata. While driving at an unknown speed, there was an abnormal knocking noise and the check engine warning indicator illuminated. The local dealer was not contacted. The manufacturer was not notified of the issue. The failure mileage was 72,136.
The contact owns a 2013 Hyundai Sonata. While driving various speeds, the contact heard a knocking noise coming from the engine. The vehicle was taken to burns Hyundai (550 w rte 70, evesham township, NJ 08053) where it was serviced per NHTSA campaign number: 17V226000 (engine) and NHTSA campaign number: 14V434000 (power train). Afterwards, while the vehicle was idling, the contact noted excessive vibration in the engine area and heard a knocking noise. The contact spoke with burns Hyundai and was informed that the vibration was normal; however, the manufacturer stated that the vibration was not normal. The vehicle was not repaired. The approximate failure mileage was 57,560.
The contact owns a 2013 Hyundai Sonata. While driving 35 mph, the vehicle stalled and the engine seized without warning. The vehicle was towed by aaa to haddad Hyundai (689 East St pittsfield, Massachusetts 01201) where it was diagnosed as having an engine seizure. The manufacturer was not made aware of the issue. The vehicle was previously repaired per NHTSA campaign number: 17V226000 (engine and engine cooling) prior to the failure. The failure mileage was approximately 140,000.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (hudson Hyundai, 977 communipaw ave, jersey city, NJ 07304; (866) 710-6765) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to patterson Hyundai (315 central freeway E, bldg C, wichita falls, tx 76301, phone number: (940) 228-4448). The part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
My 2013 Sonata limited makes like a knocking noise. I took it in for the recall but they said it was nothing wrong with it. A few days before I took it to the shop for the recall my radio started making a noise like an emergency broadcast and the radio display said service engine. I told the dealer what happened and they said we never heard are seen anything like that before as if I was telling them a lie. It makes the noise driving and sitting still. And the car also stalls and sounds as if it's about to turn off
The contact owns a 2013 Hyundai Sonata. While driving various speeds, the contact heard a loud noise coming from the engine. The vehicle stalled and the engine warning indicator illuminated. The contact had to push the vehicle to the side of the road. The vehicle was towed to the contact's job and later towed to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was not made aware of the failure. The approximate failure mileage was 46,000.
The contact owns a 2013 Hyundai Sonata. While driving various speeds at night, the external and instrument panel lighting flickered randomly. The vehicle was taken to a local dealer (southtowne Hyundai, 7665 ga-85, riverdale, ga 30274). The contact was informed that if the failure could not be repeated, the failure could not be determined. On a separate occasion, the lighting failed independently and the engine began to lose power without warning. The contact stated that the failure began after having the vehicle repaired per tsb:10110926 (steering). The manufacturer was notified of the failure and informed the contact that the tsb was not related to the failure. The failure mileage was approximately 80,000.
I was driving on a 2 lane hwy, cajalco rd. In riverside county California driving about 50 mph suddenly the car loses all power and stalls out. The vehicle would no longer start. I check engine oil levels where normal. Had to have the car towed to the nearest dealer and I am waiting Hyundai response to how this will be fixed.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (burlington Hyundai, 333 shelburne rd, burlington, vt 05401, (802) 922-9480) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. Updated 10/17/2017 the consumer stated all safety issues corrected at no charge.
A D V E R T I S E M E N T S
- Augusta, GA, USA