This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at approximately 15 mph, the vehicle would not immediately stop when pressing the brake pedal and the engine began to loose automotive power. Moments later smoke and flames were present coming from under the hood of the vehicle. Water was used to extinguish the flames. The cause of the failure was not determined. The local dealer (five star Hyundai 650 russell pkwy, warner robins, ga 31088) was notified of the failure. The manufacturer was not yet contacted. The failure mileage was unknown. Invalid VIN.
I sent you an email regarding the problem. You want additional information. But didn't say what addition information. Bottom line is I had brakes put on in May 2020 on my 2014 Hyundai, they didn't feel rit., took car back, test ride, seemed ok. These brakes were manufactured by wagner brakes.;.for a few weeks when I pressed on brakes there was a squeal, while car was moving, and lately sounded like steel on steel. While care was moving took car back to jtires plus, brakes were defective, they replaced them with duralast gold brakes. I'd like to know if there have been other complaints against wagner brakes, and I'd like a full investigation of these brakes. The other issue is the recall on my 2014 Sonata power train/gear shift; campaign # 123. This was completed in 2017; however, some months ago once the gear shift was in part with motor off, and I turned on the motor the shift would not move from the park position. I had to work with it a while; sometimes after a while I would put the key. Next to the shift compartment and I could shift the gear. I'd like to know if you have received any other complaints about the shift gear and how to have a second recall on campaign 123. The other problem is sometimes when I put on the E brake, it seems like the car would take too long to come to a complete stop. The other day after being parked, I turned on the engine, put the gear in reverse, but it continued to go forward. I had to turn the engine off and restart it and then put it in reverse before it reversed. I'd like to know if you've received complaints like this and I am requesting that my car be tested for the aforementioned problems free of charge due to all of the recalls Hyundai has had in the past. In all of the situations above the car was on city streets, with the exception of the reversing, I was parked in a fast food parking lot.
While driving my Sonata an error appeared on my dashboard stating 'hybrid system warning! safely stop and do not drive. Check brakes." When this occurs the gas pedal goes to the floor and the brakes grinds my tires. U can hear a loud chiming like sound coming from the car. I'm reading this issue with a number of Sonata hybrid.
I just had an oil change no more than 1500 miles ago and I have no oil in my engine. It just disappears. And it constantly makes a knocking noise that Hyundai is unable to fix. Also I had my brakes changed and when I come to a sudden stop, the brakes lock up and make a loud thud noise.
As I was driving on the highway at 75 miles an hour in severe traffic car started to make noise and blink check brake. Then it started to slow down to around 10 miles an hour and new message was hybrid system warning do not drive. If I was not on the end lane I would have been in an accident. My kids and partner are traumatized. Very dangerous design needs to be looked at.
- Las Vegas, NM, USA
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Driving in light rain on normal pavement St louis county. Approached stop sign at end of steep hill. Applied brakes lightly and well in advance but car was not stopping. Realized that engine had stopped so nothing was working. Car began shaking violently as if brakes were trying to grab. Finally came to a stop in the middle of intersection - fortunately nobody was in front of us are attempting to cross intersection in other direction. Car was completely dead. Tried to restart but nothing. Had to move car so tried to start again - starter did not crank at all, but suddenly engine was running as if it had never stopped and all power was restored. Drove immediately to dealer thinking it was something to do with engine recall. Was able to get to the dealership about 5 miles away with no incident. After 3 days of being at dealer we were told that something in the brake fluid "module" had broken lose and brake fluid leaked into wire harness causing extreme corrosion. They believe the engine never actually stopped running, but rather the electrical signal was momentarily interrupted due to the corrosion. It was going to be a $5000 fix. We did not have car repaired. Dealership said they would send it to auction. This car must to be pulled off the road as it is a hazard to anyone who purchases it, even "as is". reported to Consumer Affairs at Hyundai on 11/6/19. Spoke to a representative 11/14/19 and was told car would be taken out of service. I am reporting here to insure that it is indeed taken out of service. We could have been killed or seriously injured. Wife drives about 35 miles per day and it could have easily happened while she was driving to work.
The low tire pressure came on, so I went home told my husband about the tire we was on our way to putting air in the tire. I went to push on the brake to start the car and noticed the brake pedal was hard(stiff), I went to pull off and really noticed that I was not able to push on the brake pedal to stop the car. I have taken the car to the shop to see what is wrong with
I purchased a car from Toyota of hollywood in March of 2019. At the time of purchase the dealer kept vehicle for 1 day to make service repairs to the brakes. I brang vehicle back to the dealership in April of 2019 because of noises being heard from car ( brake noises, rocky noises, water rushing forward) but was told by service manager that noises were normal. I brang vehicle back to dealership in August of 2019 at 8am because of additional noises being heard from car (explained to employee) but was told to make an appointment. I called and made an appointment for the same morning at 9am. Car was diagnosed with multiple issues ( brakes, rotors, axle). Management (ray and michael ) made the decision to hold my car without consent due to safety issues. It has been held without my consent since Friday, August 30th 2019. Bid patrol was called by managers because they did not want to speak with me or release my vehicle and asked the patrol that I leave premises without my car. I have made multiple attempts to contact the dealership by phone, email and an in person visit( with police escort) but have been unsuccessful in obtaining my vehicle. Visited dealership on Monday, September 2nd with a police escort and was not allowed on premises. Manager would not speak to me, would not release vehicle and requested I contact service manager michael. The service manager did not respond to any of my calls, voicemails or emails throughout the week. On Friday, September 6th 2019 I made another in person visit( with police escort because managers did not want me on premises) and managers did not want to speak with me. An employee was sent in place of manager to speak with me and I was able to obtain my vehicle but none of the safety issues were fixed( brakes, rotors, axle). I was given documents I did not want to sign but signed only to get my vehicle released to me.
2014 Hyundai Sonata was dropped off to nearby Hyundai dealership for scheduled recall appointment campaigns 180, 953, 160, 162, and 946 on 04/24/2019. Dealership communicated to me all recall inspections were made, and no further repairs or replacements to the car was needed at approximately 11:30am on 04/24/2019. Car was then picked up through the sales department at my earliest convenience on 04/25/2019 at approximately 7:00pm. After driving 9 miles on a 55mph street, my car lost immediate acceleration/power causing the speed to reduce without warning, and without brake lights activated (witness to this is the individual who drove me to the dealership to pick up the car, and was currently driving behind me at the time of the incident). After immediate loss of acceleration/power (the car was moving at 55mph), the check engine light began blinking. The car was immediately moved off the road, and a burning smell was detected after removing myself from the vehicle. As the service department was unavailable, the sales department from who gave me my car we're unable to properly assist me with receiving a tow back to the dealership, and provide me with a loaner car for the cars inability to be driven. At approximately 8:50pm, a tow arrived to take the vehicle back to Hyundai's dealership in which the recall inspections and campaigns were performed. Dealership approved a rental for the following day, yet unavailable/unable to be approved until the service department re-opened. Currently, the dealership has me in a rental car through enterprise, covering the cost except for $1 a day (which is to be paid by me). More so, as this is not my car, an additional coverage charge of $9 per day was required to insure me coverage in the event the rental is involved in an unexpected accident. As of 04/28/2019, I am waiting to hear an update from the dealership about my car.
ESC light and hard braking issue(ABS module?): ESC light turns on and the car applies hard brakes without any action from the driver while driving. This happens while driving on a straight road or freeway (not while turning). Sometimes, the ESC light doesn't turn on but the brakes still get applied while in motion without any action from driver. It has happened 5 times so far - 2 of those while driving at more than 60mph on freeway but was fortunate to pull to the shoulder safely. One instance of the problem showed up when the car was stationary but with engine running (at a parking lot). As you could see, this is a safety issue putting us in danger without any prior indication or no known resolution. I have taken it to the local Hyundai dealer service center but they cannot find the root cause yet. They have already tried replacing brake switch but that didn't help. I have filed a case with Hyundai directly too and waiting to hear from them.
I was just entering the city slowing from a 55 mph zone to a 45 coming up to a traffic light when I hit the brake to release the cruise control, as I slowed down with my foot still breaking then released the brake the cruise tried to reactivate. I pressed the brake again and released and again the cruise feature tried to accelerate. I did notice that the 'set' light was off as it does when you brake but the cruise was still trying to speed up when brake released. I purchased this vehicle new, it has a little over 95K miles, but I have never had this issue before. I came to a stop at the light at which time when I released the brake it was not trying to self-activate. Especially coming into city traffic this was very concerning.
During a brake change it was discovered that the compressor was not decompressing and causing abnormal wear on the brake pads. Without knowledge of this it may lead to safety issues.
On June 15, 2018, my car caught fire while driving down interstate 70, near greenville, Illinois. There was no warning, just a noise similar to a loose piece of plastic. Black smoke billowed from behind the vehicle, and as I attempted to pull over, the engine shut down. Once we were on the side of the road, the fire was visible from under the engine. We contacted 911. The car is a total loss. This car had various recalls, all deemed 'resolved' by Hyundai. They did extend the warranty due to the known issues. I have reached out to them daily and have not heard back.
Brakes lock on car. The brakes are being applied without pushing the brake pedal. The brakes will lock and the car is not able to go without pressing hard on the gas. This has occurred 4 times. The dealer could not find the problem. It happened again on 06/17/2018. The brakes locked again and you could see smoke coming from a small fire by the brake area at the front wheels. The car has been towed to the dealership again.
My brakes lights stopped working in mid air. This can pose a danger to other drivers who are riding behind me with my vehicle having no brake indication. This happened in my 2009 Santa Fe and had multiple rear ends. This is a big concern for myself and my families safety as well as other.
I have never needed to replace my brake lights so they are the original ones my car came with. After being informed my brake lights were out when I went to check them the light bulbs were melted to the socket and have not been able to get any replacement light bulbs to work even with new sockets.
Total catastrophic brake failure will driving slowly in a parking lot, brake pedal went to floor, followed by a warning light to stop and have vehicle serviced, and another warning hybrid system failure.
The contact owns a 2014 Hyundai Sonata. While driving various speeds, the vehicle shook violently. The contact stated that the speedometer failed to indicate the increase in speed when the accelerator pedal was depressed. There were no warning indicators illuminated. The vehicle was taken to tuscaloosa Hyundai (3831 hargrove rd E, tuscaloosa, al 35405 (205) 752-8113) where it was inspected and the tires were balanced. The dealer diagnosed that the motor mount needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the front brakes and the front passenger side axle needed to be replaced. The brakes were repaired, but the axle was not repaired. The contact referenced NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was 63,315.
Brakes fail to depress during attempts to start car, occurs at least once per day. Occasionally, when parking car, park position does not register and alarms sound when you try to lock car. Occasional transmission slip during stop and go type traffic conditions.
I have a push button ignition. Three times this past week, my car has failed to start. When I press the button, all of the lights come on, but the engine does not turn over and when trying to press the break in conjunction with pressing the push start engine button, the break pedal is stiff and does not press downward. The third time this occurred, I was stranded for 1.5 hours. My brother came to give me a "jump" as he thought it was my battery only for sparks to come from my battery and for his cables to get so hot that they melted. I had my car owed to allen samuel's Hyundai in North richland hills, tx the next morning only to be told that because they are unable to "recreate" the issue, there is nothing they can do. I also reached out to Hyundai and was told that since there are no recalls, there is nothing they can do. This is a safety issue and because they are unable to recreate or do not have any recalls, then I am stuck with a lemon car. The second issue I have been facing (which has been ongoing) is the sensor in my gas tank recognizes my tank as "full" when I fill up with gas but this is not indicated on the gas hand readout. Again, this was brought to Hyundai's attention and because they can't "see it", "recreate it" and there are no "recalls", then there is nothing that they can do. Again, this is another safety hazard as I may think I have a certain amount of gas in my car when in reality I do not. The first issue occurs when the car is stationary. The first time I was at home, the second time I was at work and the last time (most recent) I was at a restaurant. I believe the cause of both issues are sensors with the break that connects it to the push button and a sensor in the tank that connects it to the gas hand. The gas hand issues occurs each time I put gas in my car.
A D V E R T I S E M E N T S
- Warner Robins, GA, USA