This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2014 Hyundai Sonata gls whines when accelerating, and my steering wheel clicks when turning right and left. The clicking has been going on for months; I noticed the whining on 01/10/2020. The whining only occurs when in motion on city streets and freeway/highway; not when braking or when starting up or turning off.
I purchased a car from Toyota of hollywood in March of 2019. At the time of purchase the dealer kept vehicle for 1 day to make service repairs to the brakes. I brang vehicle back to the dealership in April of 2019 because of noises being heard from car ( brake noises, rocky noises, water rushing forward) but was told by service manager that noises were normal. I brang vehicle back to dealership in August of 2019 at 8am because of additional noises being heard from car (explained to employee) but was told to make an appointment. I called and made an appointment for the same morning at 9am. Car was diagnosed with multiple issues ( brakes, rotors, axle). Management (ray and michael ) made the decision to hold my car without consent due to safety issues. It has been held without my consent since Friday, August 30th 2019. Bid patrol was called by managers because they did not want to speak with me or release my vehicle and asked the patrol that I leave premises without my car. I have made multiple attempts to contact the dealership by phone, email and an in person visit( with police escort) but have been unsuccessful in obtaining my vehicle. Visited dealership on Monday, September 2nd with a police escort and was not allowed on premises. Manager would not speak to me, would not release vehicle and requested I contact service manager michael. The service manager did not respond to any of my calls, voicemails or emails throughout the week. On Friday, September 6th 2019 I made another in person visit( with police escort because managers did not want me on premises) and managers did not want to speak with me. An employee was sent in place of manager to speak with me and I was able to obtain my vehicle but none of the safety issues were fixed( brakes, rotors, axle). I was given documents I did not want to sign but signed only to get my vehicle released to me.
The issue started to occurred recently when the vehicle reached 98,000miles on the odometer. I did a little troubleshooting myself and realize where the noise (clunk) was coming from. I came to a conclusion the steering column coupler, a rubber material that sit before the steering shaft was going bad. We never received by mail that Hyundai motor America was conducting such recall and that it was imminent to get it check out. But they added that my vehicle was expired from such recall. I believe this is a safety hazard and should be taken care of by the dealership.
I have recently noticed while trying to turn my wheel out of a parked position, that it is extremely difficult to move. I place my key in the ignition and try to turn it on it does not want to turn until I get the steering wheel turned. When it finally does and it releases the key to turn, I began to notice that when I am turning the steering wheel left or right it makes a "clunking sound". I am also beginning to notice a light clunking while driving at a lower seed when I am turning either left or right. It makes me nervous that the steering might go out while I am driving and I won't have control of the car. The car is 5 years old and just under 100K. I have gone online to a few Hyundai forums and I am seeing many, many others witht hte same complaint yet I'm not seeing a recall on this. My fear is that someone may get terribly injured before something is done.
- Frisco, TX, USA
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Around 115,000 miles my 2014 Sonata developed a loud clicking from steering column when turning or going over sharp bump. Steering has developed some "play" (no steering response) in wheel-neutral position. Problem is getting worse over time.
The contact owns a 2014 Hyundai Sonata. While driving approximately 70 mph, the steering wheel made a clicking sound. In addition, the vehicle also veered from left to right and right to left. The vehicle was taken to holler Hyundai (1150 North orlando avenue, winter park, fl 32789, (407) 628-4343) where it was diagnosed that the steering coupling needed to be replaced. The vehicle was repaired. The manufacturer was contacted. The approximate failure mileage was 108,000.
Noticed while parked in driveway, turning steering wheel left or right a clunking sound observed...also noticed clunk while driving at low speed in city, turning left or right? car just went over 40K miles after 4 years of use, purchased new. Went to Hyundai forums page, this seems to be an on going problem in Sonata's years 2011-2014.
The car was token the dealer, where it was bought, since they had told us they had some repairing to do but the car stayed the same. The engine makes a very unpleasant noise, every time. With the steering wheel, while turning left, it semi gets stuck. In order for that to not happen, you basically have turn it right away. It is at very high risk due to the fact that if it would manage to get stuck, it may cause an unnecessary accident. When it comes to the wheels, every time it turns left or right it makes a very rocky noise. We have called time and time for a reparation or to at least have something done. No one has seemed to really care nor catch their attention.
Since I bought this car in Oct 2014 I've had problems with the lights. I can be driving and they cut off. I can turn on my turn signal and the lights go out. Or I'll be driving and the inside lights come on by themselves. When I drive my steering wheel shakes.
The engine stalled on seversl occasions and the dealership could not duplicate. On 7/21/2014 it stalled again while in gear.,closing damage to front bnker sterling loss control while backing out of hndicap spot. There is an insurance claim, towing, body shop repair and rent a car costs.
The contact owns a 2014 Hyundai Sonata. While attempting to start the vehicle, the steering column locked up and the vehicle failed to start without warning. The vehicle was taken to a local dealer (round rock Hyundai, 2405 N interstate 35 frontage rd, round rock, tx 78664), but they were unable to duplicate the issue. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The VIN was unknown. The failure mileage was 21,000.
2014 Hyundai Sonata. Consumer writes in regards to front seat belt anchor recall and motor drive power steering coupling extended warranty issues. Updated 7/7/17
The contact owns a 2014 Hyundai Sonata. While driving 65 mph, the contact heard an abnormal noise coming from the steering wheel without warning. The contact stated that the failure also occurred while attempting to park. The contact took the vehicle to the dealer to be serviced per NHTSA campaign number: 17V152000 (seat belts); however, the technician stated that there were no parts available and that the vehicle was safe to drive. The manufacturer was not notified of the failure. The failure mileage was 25,000.
Vehicle wanders at highway speeds. This is a very dangerous situation and needs fixed. The dealer tells me the alignment is within specs. The problem occurs using all three steering modes. The steering has been like this from the beginning - not a new thing.
Vehicle extremely unstable on the highway, and characteristics proportionally get worse with speed. Car will pull to the left and right needing immediate input and correction from the driver. The car feels as it is being blown by gusty winds, even though no wind is present. Long distances are extremely fatiguing. The dealership cannot duplicate and explains that it could be the electric steering. This is a dangerous issue and needs to be investigated before it causes an accident or loss of life.
Steering wanders on a straight road. Driving in a straight line is nearly impossible. More noticeable at highway speeds, but also at city speeds, the vehicle requires constant correction to maintain a straight track. The car simply 'wanders' or 'drifts' left and right, with no real 'centered' feel to the steering. Maintaining a straight track is impossible and requires constant attention and correction. The steering wander creates hazardous driving conditions, especially on wet or icy surfaces and driver fatigue, which poses a public safety hazard. The vehicle has been brought to the Hyundai dealership over 10 times for resolution, and the manufacturer has been informed twice. The dealership and manufacturer denies there is a problem and states that the individual does not know how to drive and/or that the individual would have to wait for a recall. Hyundai us has not been responsive to complaints. Cruise control has failed to operate since vehicle was purchased new. Hyundai has attempted 3 repairs and are now denying claims.
A D V E R T I S E M E N T S
- Long Beach, CA, USA