This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 5 MPH and making a turn into a parking lot, the steering wheel seized, and the vehicle came to a stop. The contact was able to push the vehicle to a parking space with assistance. The vehicle was then pushed on to a tow truck and was towed to a Cadillac dealer but was not repaired. The vehicle was then towed to Goose Auto Repair, where it was diagnosed and determined that the front driver's side wheel hub had fractured, causing the wheel to separate from the vehicle. The vehicle was repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and a case was filed; however, no assistance was provided. The failure mileage was approximately 144,000.
- San Antonio, TX, USA
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- San Antonio, TX, USA