10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
17,054 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Hyundai Sonata steering problems

steering problem

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2017 Hyundai Sonata Owner Comments (Page 1 of 8)

problem #151

Mar 052024

Sonata

  • miles

A D V E R T I S E M E N T S

When making minor steering corrections, driver inputs require more than normal force, until the resistance suddenly gives way. The car then responds to drivers input, causing a need for the driver to correct in the opposite direction. The result is a car which seens to weave from side to side as the driver attempts to stay within lane. The side to side movements become particularly dangerous when traveling aside large vehicles. Multiple internet conversations concerning this steering problem can be found. The service manager at the local dealer states he is aware of the problem but will do nothing about it as no recall has been issued.

- Bluffton, SC, USA

problem #150

Feb 142024

Sonata

  • miles
Power steering failed as I was pulling in parking lot, with my son, have not brought to dealer yet costly to fix been told by mechainic, no warning whatsoever ever on gauges, luckily it didn-??t happen on highway that I had just gotten off of 65mph could have been worse

- Feura Bush, NY, USA

problem #149

Jan 252024

Sonata

  • miles
I was driving the vehicle with 2 other occupants onboard on [XXX] towards US-101. The EPS warning light already came on after entering [XXX] from [XXX], but initially, I didn't think it was much of an issue. As I merged to the right lane in preparation of entering the highway, the steering began to feel very stiff, so I immediately made a right turn into a local street when there was a little bit of steering left. As soon as I pulled over, the steering locked up completely, and both the EPS warning light and the dash display's lane-departure system warning were activated. Luckily no other vehicle or humans were endangered at the time. I put the car into park and powered it off. When I powered it back on again several minutes later, the issue resolved itself and I was able to continue driving with normal steering, and steering remained normal after several power on/off cycles which included both local and highway driving. Come to think of it, ~3 months before this incident happened, I already noticed occasional stuttering of the steering wheel and humming of the EPS assembly when the car is stationary or at low speed. I took the car to a third-party repair shop on the next day since the Hyundai dealership appointment is a week away at the earliest. They ran diagnosis before telling me that the steering sensor in the EPS motor assembly failed, and this happened very frequently for 2017 Sonata Plug-in hybrids. This happens so often, apparently, that Hyundai issued service bulletin [XXX], but this very much looks like a recall to me, as when the system fails, steering is lost completely, and could cause great harm to myself as well as the occupants onboard, not to mention other vehicles around me. I was lucky that it happened before I entered the highway and also had a place to pull over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Mateo, CA, USA

problem #148

Jan 172024

Sonata

  • miles

A D V E R T I S E M E N T S

I was stopped at a red light. Once light turned green I went to make a left-hand turn. My vehicles power steering shorted out, almost causing me to hit a pedestrian and child.

- Kansas City , MO, USA

problem #147

Dec 312023

Sonata

  • miles
Power steering failure almost resulted in a fatality. Could not steer away from a pedistrian

- Ship Bottom, NJ, USA

problem #146

Aug 262023

Sonata

  • miles
Problem 1: I made a right turn at a red light. As I turned my power steering light turned on and my steering wheel locked up and I lost control of the vehicle. After stopping and turning off the vehicle, I restarted it. At this point I was able to regain control of the car. A few days later the same thing happened again as I made a right turn from a parking lot into the flow of traffic. One again I stopped the engine and restarted the car, then I regained control of the car. Problem 2 (May be related): My passenger side headlight was replaced a year ago. Recently the light went out again. I took the car in to a mechanic to repair it. It was repaired so I thought. Two days later the light went out again. The mechanic believes their may be an electrical issue. Problem 3 (May be related): My driver side brake light was replaced about a year ago as well. It has now gone out again. I have had my vehicle serviced twice by a Hyundai dealership at least twice since the first incident.

- Fresno, CA, USA

problem #145

Oct 212023

Sonata

  • miles

A D V E R T I S E M E N T S

I have been having issues with the Power Steering, I often get the wheel sensor and stability sensors activate making it very hard to steer my vehicle, I have taken to the repair shop to unlock, but comes back after a week. this is a problem and feel very unsafe driving as it has locked while I am driving, having me to pull over to turn off my car to clear the sensors. this issue has been happening more often, and has become a financial burden as the dealer charges a fee for running analysis on the vehicle.

- Phoenix, AZ, USA

problem #144

Sep 102023

Sonata

  • miles
Steering wheel froze/would not turn, and Shift selector and Ignition key were also frozen on Three occasions. Once while backing out of parking space, and Twice after being parked. Vehicle is available for inspection. Frozen steering wheel while in motion could have caused accident. Car was inspected by Dealership, but Service Representative stated " could Not determine problem unless it was happening at time of their inspection" and " they are having this problem on other Hyundai models." Only inspected by original Dealership. No prior warning to any of the three incidents.

- East Moriches, NY, USA

problem #143

Sep 252023

Sonata

  • miles
Steering has locked up on me, usually when coming out of a parking space. Makes a clunking noise at times when turning. Only way to reset is to turn engine off and on again. Has been giving me trouble for a number of months now. Had 2 different Auto Repair services look at it, and they say it may be electrical or something more serious. Both recommend to take it to Hyundai dealership where I got it. I am awaiting a service call from the Hyundai dealership, and from all these other reports, I think the cost of the repair should be covered under a recall. Very unsettling to drive when the steering does not work properly.

- Verona, NJ, USA

problem #142

Aug 012023

Sonata

  • miles
Steering wheel has electrical issue and only works if you turn it to the left. Also check engine light comes on for emissions problem and oil burning faster than usual as well as the fuel.

- Jacksonville, FL, USA

problem #141

Jul 132023

Sonata

  • miles

A D V E R T I S E M E N T S

On July 13, 3023, I was driving the vehicle and the pwwer steering light illuminated, but the light did go out. I took the vehicle to Stew Hansen Hyundai in Urbandale, Iowa, indicated the entire power steering column has got to be replaced. The parts hace been on back order, and as of today, August 16, the service center is still waiting for the parts to be delivered. The vehicle has slightly over 69,000 miles and 6 years. It's not covered under the warranty, Because that part is covered by the 5 year 50,000 warranty, so I have to pay an estimated $3,400. hundred dollars. I did share with the service agent that I received a power steering 15 years, 150,000 warranty extension notification, and provided him a copy, but waa told that was only for a specific part, and it did not apply to my repair, because my repair is for the entire power steering column. The reason why I'm paying this is because in June 2022, at 60,000 miles the vehicle's engine had to be replaced. That too took over two months to be fixed and returned to me, but repair as covered under warranty. Also, I'd be happy to share the information, but my vehicle is still in the shop for repair, depending on when the parts are received.

- Windsor Heights, IA, USA

problem #140

Aug 112023

Sonata

  • miles
As reported by many others, electric power steering column locks up. Happens at least once a week. Turn car off and then start again issue cleared.

- Mount Pleasant, SC, USA

problem #139

Jul 102023

Sonata

  • miles
I have been having issues with my electric power steering rack and pinion when turning left it binds occasionally. I was backing into my driveway 7/10/2023 and my steering rack bound up and locked, triggering steering control warning light, and abs light. Other models of Sonata and previous years have recalls on this problem and I this should be included with those active recalls.

- North Port, FL, USA

problem #138

Jun 272023

Sonata

  • miles
I noticed that the steering column was making a noise right after Hyunda replaced the defective motor. Car was leaking fluids and engine light came on. Benson Hyundai had the car towed. I mentioned that the steering did not feel right and I was concerned. They evaluated and said the mid steering shaft needed to be replaced. I noticed this was an issue with earlier models but did not see anything with the 2017 model. Thought it would be worth inquiring as the dealership is so nasty to deal with and don-??t seem to have answers when I go to them.

- Travelers Rest , SC, USA

problem #137

Jun 092023

Sonata

  • miles
While turning right my steering wheel locked up. I was able to turn it enough to get on the side of the road, I turned it off and turned it back on and it was fine for about a week and then it started to lock up again. I tried turning it off and turning it back on but it has continued to lock up every time and I am unable to drive it without it being a danger.

- Sarah, MS, USA

problem #136

Jun 092023

Sonata

  • miles
While turning right my steering wheel locked up. I was able to turn it enough to get on the side of the road, I turned it off and turned it back on and it was fine for about a week and then it started to lock up again. I tried turning it off and turning it back on but it has continued to lock up every time and I am unable to drive it without it being a danger.

- Sarah, MS, USA

problem #135

Jun 052023

Sonata

  • miles
I-??ve had my 2017 Hyundai Sonata for approximately 1 year, purchased through a Carmax dealership. With no explanation, while making a left hand turn the steering wheel locked for about 1-2 seconds and all lights related to the steering and braking system appeared on the dashboard, they instantly disappeared and my steering wheel was usable again. This same incident happened an hour later making a right hand turn, as well as a third time going straight over a speed bump: This issue is intermittent, occurring fairly rarely, however it-??s terrifying and extremely dangerous to drive the car now. The vehicle is full on power steering fluid and hasn-??t been in any accidents. I-??ve talked to numerous people with this same issue. This will kill somebody if it isn-??t addressed as a recall. Most people can-??t afford to have intermittent problems diagnosed, due to most auto shops / dealerships not being able to help unless there are warning lights on the dashboard. Please help

- Bakersfield , CA, USA

problem #134

May 272023

Sonata

  • miles
The power steering fails. It has happened several times while backing up and while slowly moving forward. The car loses all power steering and the steering wheel catches.

- Friendsville, TN, USA

problem #133

May 192023

Sonata

  • miles
The steering wheel completely locks up while driving/turning. It almost as if the power steering has gone out and it's near impossible to turn the steering wheel. On several occasions while backing out of our driveway, the steering COMPLETELY locked up. On few other occasions, it locked up while driving and making a turn. 2 times it locked up randomly while just driving switching lanes at 25Mph. Resolution is to stop the vehicle, turn it off, wait a minute or two and turn it back on to reset the power steering and then it works until it happens again. There are hundreds of reports that can found online for this issue happening to this year and model car (2017 Hyundai Sonata). This is clearly an issue. This is EXTREMELY dangerous as I don't have to explain what happens when steering wheel gets locked up while driving. This has happened SEVERAL times now and dealer was no help when we initially took it in as they could not "replicate" the issue as it is intermittent. Please look into this issue with Hyundai. This is unacceptable. Will action only be taken when lives are lost because of it" Is that the cost to have this issue looked in to" Thank you

- Chula Vista, CA, USA

problem #132

May 152023

Sonata

  • miles
Steering column randomly locks up and the car can-??t be driven.

- Houston, TX, USA

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