TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
Certain vehicles may experience 504 Time Out errors when using the Blue Link Mobile App. When asked to provide Modem Information (IMEI/USIM), the Head Unit (HU) displays all zeros. This bulletin describes the procedure to update the Head Unit Software to correct this condition.

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Date Published
MAY 05, 2021
NHTSA TSB #
10196580
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