This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Hyundai Sonata. The contact stated that upon exiting the vehicle during a rainstorm, she became aware that water had filled the interior of the rear driver's side door panel, which began to leak when the door was open. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine how the water was entering the door panel. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 47,000.
Rear doors retain water every time it rains. When you open the rear doors water drains out of the car. Brought car to Hyundai dealership who verified the problem and confirmed the problem with other new cars on their lot, on April 21, 2020. Dealership contacted Hyundai corporate for guidance and there has been no response to date.
- Nashua, NH, USA
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- Jacksonville, FL, USA