8.2

pretty bad
Typical Repair Cost:
No data
Average Mileage:
6,800 miles
Total Complaints:
12 complaints

Most Common Solutions:

  1. not sure (7 reports)
  2. They should go public about lying to boost sales (5 reports)
2011 Hyundai Tucson fuel system problems

fuel system problem

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2011 Hyundai Tucson Owner Comments

problem #12

Jan 312011

Tucson GLS

  • Automatic transmission
  • 20,000 miles

A D V E R T I S E M E N T S

I researched for 6 months multiple makes and models of vehicles before I decided on purchasing the Tucson. One of the single most reasons that helped me make my decision was that the Tucson was reported to get very good gas mileage. Two friends and I all purchased the Tucson within 6 months of each other. All of us were getting gas mileage much lower than the reported ratings. After I had the Tucson for about 2 years, I found out that there are many other complaints of this nature from other duped consumers.

Very, very disappointing.....gas is very expensive and when you make a decision to make a really major purchase based on the numbers reported by the company, you want to be able to trust they are telling you the truth.....no truth given to the consumer on this one.

- delouis, Moon Township, USA

problem #11

May 072014

Tucson LX 2.4L

  • Automatic transmission
  • 33,000 miles

Bought a 2011 Hyundai Tucson for my daughter who now has a 2011 acura MDX. She wanted to downsize and get better gas mileage plus not have to buy premium gas. I was expecting 22 city and 28 highway. The actual mileage is closer to 11 and 14. There is only about 25 miles on it since I bought it. I am going by the computer on the car. I took it back to the dealership and they told me that they would check it out. I told them that gas mileage was a big complaint on the internet and they acted like they knew nothing about it. My ancewer to the problem is to stand and picket outside of the dealership, I am retired and have plenty of time. I hope to get my money back and buy another car somewhere else. Hyundai's are certainly out of the question. Wish me luck with my protest because I cannot afford 11/14. Hyundai should be assumed of themselves.

- Joseph S., Pgh, PA, USA

problem #10

Jan 292011

Tucson GLS

  • Automatic transmission
  • 14 miles

Drove to the dealer about the MPG rebate, my 2011 Tucson is not included. Told me to call Hyundai. Spent a long time on the phone. Told it was not included. I have the emails for 3 years where I complained over and over that the gas mileage wasn't even getting close to the mpg on the sticker. Told it would take time.

2 years later at 50 miles an hour on a flat interstate highway on cruise control I get 21 mpg. At 70 miles and hour I can sometimes get 18 mpg if it isn't windy. I still have the sticker from the new car. Lies, lies and lies and they blame it on the owner. I help my daughter, my son-in-law, my sister, my cousin and friends buy cars. Guess what brand will NEVER be on the list again? Lies, lies and lies. I recommend that if you fall for the Hyundai low gas use lies that you talk to a good mental health counselor, because I have a bridge I want to sell you.

- b.w, Columbia, MO, USA

problem #9

Aug 012011

Tucson AWD 4 cyl

  • Automatic transmission
  • 15 miles

A D V E R T I S E M E N T S

Dealership told me to drive slower. I am not an aggressive driver. This car does not get close to advertised mileage.

- Larry F., Baltimore, MD, USA

problem #8

Jun 012011

Tucson Limited 2.4L

  • Automatic transmission
  • 30 miles

I've known for awhile now, that my 2011 Tucson has not been getting the gas mileage that was advertised on the window sticker when I purchased it.I recently found out about Hyundai and Kia overstating gas mileage on their vehicles, and how they are giving the owners money because of it. I went to their website, and sure enough the Hyundai Tucson was listed as one of the models with bogus gas mileage. I entered my VIN number into their website, and it came back as no match.

When I called the provided number I was told that the 2011 model was not included, only the 2012 and 2013 Tucsons were eligible for the gift cards. She further stated I could take my car to the dealership and they could "look" at it. I will not be taking my car to the dealership, as I've terrible experiences with Hyundai dealerships in general.

This is a load of crap!! The 2011 Tucson is exactly the same as the 2012 and 2013 models. THERE IS NO DIFFERENCE. I'm not sure how they are getting away with this, but it is such BS.I will never buy another Hyundai.

- km., Nashville, TN, USA

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problem #7

Sep 262011

Tucson Limited

  • Automatic transmission
  • 1,000 miles

Hyundai now admits to misrepresenting the mpg. Unfortunately the class action suit that pays back customers who were cheated does not include the 2011 which I own. So I am SOL!

- rjbrown, Pottsboro, TX, TX, USA

problem #6

May 012011

Tucson

  • Automatic transmission
  • 9,000 miles

A D V E R T I S E M E N T S

Since I purchased, the gas mileage was not what was advertised. The main reason I chose this vehicle over others was the mpg. I took the car back to the dealership to complain about the mpg being so low. I was even considering trading it for something else. I did not trade, still have the car and now find out that the EPA has determined the 2012 and 2013 Tucsons were incorrectly labeled and Hyundai will have to provide compensation for the discrepancy. Well, when I asked about the 2011, I was told they were not in the "recall" but that I could complain. I find that ridiculous when it is the same vehicle.

- Y S., Lebanon, TN, USA

problem #5

Dec 102010

Tucson GLS 2.4L Dohc 17 valve 4-Cyl

  • Automatic transmission
  • 5,716 miles

I reported that the gas mileage had dropped significantly since I had first purchased the vehicle. The dealer's service manager told me that it was my fault and printed out something from the internet on how to conserve gas and increase miles per gallon.

- wd8lee, McDonald, OH, USA

problem #4

Jul 012011

Tucson LTD 2.4L

  • Automatic transmission
  • 7,000 miles

I bought my 2011 Hyundai Tucson new in the fall of 2010. Right out of the gate my mileage was around 19mpg. When I had 3000 miles on it I took it back to the dealer for my first oil change and told them the mileage was poor. The dealer said "it will need time to brake in." At around 7000 miles I took it back to the dealer and told them to check it out as its now summertime and the best I can get is 19.6 mpg. They check the car out and told me that there was nothing wrong with the car and it must be my driving habits. Well that car was the 11th new car I have purchased in my life (all kinds of makes and models) and I was always satisfied with the other cars mileage.

The whole reason I bought the Tucson compared to other SUV's was because of the superior advertised gas mileage. Now either my driving habits have changed or this is FALSE ADVERTISING. I want to know which. I am 57 years old and drive a semi for a living. FOR 35 years. I know a thing or 2 about driving habits!

- danil, Orland Park, IL, USA

problem #3

Jun 062011

Tucson GLS

  • Automatic transmission
  • 3,000 miles

I have a 2011 Hyundai Tucson (GLS) with about 3000 miles. Right from day 1 the gas mileage is pretty horrible (~17 MPG city, 22-23 MPG Highway - cruise control at 65 mph). I thought I will wait till the engine to break in, but didn't see any difference, if at all only went bad. I took my car to the dealer and they just looked at what the computer reading states and said that everything appears to be fine. I tried explaining to them that they should be wise and not rely on the computer, but rather calculate actual miles driven per gallon to get the true estimate. Obviously they don't give their ears - probably technology has degenerated their brains or just want to avoid this problem. The computer reading (for average MPG) has never been correct and I calculate gas mileage by actual miles driven and the total gas filled for the same. My 10 year old Ford Focus was giving much better gas mileage than this (20 city/29 HWY). I feel terrible for trading this in. Hyundai needs to ADDRESS this - they cannot just ignore and not listen to the consumers voice. If they continue this, one day they are going to crumble and no one will BAIL them out.

- C K., Chicago, IL, USA

problem #2

Aug 262010

Tucson

  • Automatic transmission
  • 250 miles

This car has been a gas guzzler from the beginning on city miles. I am slow on my starts and stops. If I use the air conditioning it's either on low or off. I get between 16 & 17 mpg and, on a good tank 18.

The sales person from the beginning insulted my intelligence with his BS - doesn't get good gas mileage until "it's broken in - 10,000 to 15,000 miles" I asked if he thought that was how many miles they drove to determine the posted range (18 - 24mpg) and of course he didn't have a comment.

Then another salesman suggested a fuel consumption test. I thought now I'm getting somewhere. Service explained how it is done. I'm excited now. It's like going to the doctor and him finding something that can be fixed. But, at this point when I ask what they can do when the fuel consumption test validates my complaint I am told that they can't really do anything about it.

Latest conversation with the parts man. I explained how a friend of mine drives an 11 year old, 8-cylinder Crown Vic and gets about the same city gas mileage. He started telling me that her car would "aerodynamically" get as good or better gas mileage, that 17 mpg on my car was reasonable. I asked if all the customers got 17mpg on a car with a posted range of 18-24 could Hyundai expect return customers. He said that he didn't that it would be a problem.

- rhines, Lake Charles, LA, USA

problem #1

Jul 302010

Tucson Limited 2.7L

  • 2,300 miles

Car company should be find and pay restition to customers for lying on the spec sheets. they did not meet. report a 31 MPG on a new vehicle that get 27 MPG.

- Mike P., Virginia Beach, VA, USA

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