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7.7
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 8,800 miles
- Total Complaints:
- 7 complaints
engine problem
Helpful websites
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A D V E R T I S E M E N T S
Purchased the 2018 Hyundai Tucson for my daughter to drive to college. Dec 1, 2019, halfway through a 4 1/2 hour drive, the vehicle would not operate when in Gear. In the R (reverse position) the engine "reved the rpm's". A ONE YEAR OLD vehicle would not operate in reverse. At first it would not operate in the D (drive) position either, but my college student was able to get the car moving forward. It was driven carefully 50 more miles to park at the ROUND ROCK HYUNDAI dealership in Round Rock, Texas. We figured they would be able to assist us with this vehicle. They said, "without an appointment, it would take a couple of days for them to look at it" which is quite UNACCEPTABLE in my opinion as this is an extreme safety CONCERN on the vehicle.
I spoke with Sean in service Monday evening and he told me they should be able to look at it on Tuesday. It is now late in the afternoon on Wednesday and this dealership has not had time to look at the vehicle that QUIT on my daughter while driving out on the highway trying to get back to school. Cami in service also said that, "this is common, that sensors go out and transmissions go out."
I DO NOT AGREE WITH THIS STATEMENT, especially since the vehicle is one year old with 14,400 miles on it and has been meticulously cared for by me. My car is sitting in our garage and it's 20 years old. And it's not a Hyundai.
- Sandymay123 ..,