This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2019 Tucson has been getting horrible gas mileage and also making some strange noises that I'm unsure of what they are. It's also acting like it has no power installing on a pretty regular basis since the dealership has stated nothing's wrong with it and my vehicle health report continues to state nothing is wrong I decided to get a obd2 adapter to place on it so I could see what was happening. While the vehicle is running at idle doesn't matter if it is cold or warm the throttle body sensor does not go under a 10 so it's obviously sticking I don't know if it is defective or if it's been like that for some time but if the throttle body is stuck then that's going to cause it to stall that's going to make it burn more gas that's going to make it run pretty crappy and be kind of hit and miss. The vehicle's brakes are always grinding and squealing. There is also a wine and a tapping clicking sound coming from under the hood I don't know if it's a bad pulley or bearing or a loose heat shield or whatever but it's not injectors there's something under it. The rpms are continuously getting stuck the gauges are getting stuck, this car malfunctions every day.
Upon receiving a safety recall letter for the anti-lock brake system on my 2019 Hyundai Tucson, I contacted two different dealerships to schedule an appointment to complete the repair for the recall. Each dealership told me that the parts were not available and need to be ordered and they would contact me when the parts were in. I was contacted by one dealership and had an appointment scheduled for mid December 2020. Upon arriving, that dealership told me I did not have an appointment scheduled even though I received an email confirmation for the appointment for the recall repair. They turned me away and told me they would contact me when the parts were in. It's been almost two months since and have not heard from the dealership. I've called both dealerships to follow up with them and each dealership informed me that the parts had not been received yet and thus they could not perform the recall repair. I don't believe this recall repair is being performed in a timely manner and I feel like my car is unsafe to drive.
I have an anti-lock brake system recall notice from Oct 2020 ntsa recall number 20V-543 and Hyundai recall number 195. I had an appointment with my dealer to have the recall service performed Nov 12, 2020. They cancelled that appointment because the part was not in stock. They said they would call me when the part became available and never did. I called them today 01/28/2021 to check and they said the part is still on backorder. Three months is too long to wait for recall service!!
- Naperville, IL, USA
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Hyundai recall 195 possible fire due to corrosion in ABS system was issued over three months ago. I've called 3 different dealers and as of yesterday they still do not have the parts to fix the problem. If this is a truly serious problem and I'm supposed to park my care outside then why aren't the replacement parts available. This is unacceptable to
The contact owns a 2019 Hyundai Tucson. The contact received notification regarding NHTSA campaign number: 20V543000(service brakes) however the parts needed to repair the defect were not yet available. The local dealer king Hyundai located at 1399 S federal hwy, deerfield beach, fl and manufacturer were contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had not experienced the failure listed in the recall. VIN tool confirms parts not available.
I bought this car from maxon and after couple month I got recall latter from company and I made appointment with maxon Hyundai they always told me they don't have (ABS) part to replace
I have been trying to take care of this open and dangerous recall to the ABS braking system since August 20, 2020. I have contacted the dealership several times regarding the parts for this recall and have been told that they are still on back order. I just heard yesterday that Hyundai is recommending to park the vehicle outside due to a possible risk of the car catching fire. This to me is an important recall that I have been trying to fix for the last 5 months but have not been able to due to the parts not being available. I have contacted the Hyundai dealer where I purchased the vehicle today and they told me they do not have a time frame as to when the parts would be available or when they would be receiving them. This is completely unacceptable and Hyundai needs to be held accountable for not being able to have these crucial parts for a braking system available for the last 5 months for myself and for the countless other costumers who are probably waiting even longer. They do not have a problem selling/leasing you a vehicle and taking a payment every month and it seems like they don't value a life since they could cause a vehicle fire. Hyundai needs to be held accountable for this and should be assessed a fine for everyday day over the required time by law that they had to fix the issue.
Received recall notice 20V-543 regarding the anti-lock brake system modules in early November. Made an appointment to have the corrective measures taken and was told the parts were not available. I have been waiting for over 2 months and every time I call the dealership and manufacturer, I'm told parts are on order. Hyundai is risking the lives of my family and property by not correcting this issue in a timely manner. Why aren't parts available and when can Mar vehicle be repaired as stated in the recall notice? again, I have spoken with consumer advocates in Hyundai and with the local dealership with no results. Can you help or is this another example of no one caring about fixing the problem.
Recall 195 yet we have contacted Hyundai corporate and 3 local dealerships and no one has the part to repair. This is an important safety recall that we can't get repaired.
My car has a serious recall and I have been trying to get it fixed for 2 months and Hyundai keeps telling me they don't have the parts. I feel 2 months is too long not to be able to repair my car.
Hyundai issued a recall October 9, 2020 and is refusing to provide parts to the dealer. When I call Hyundai they tell me they have no information about when the part will be available. Recall 195
Received notice of recall campaign 195 on Nov 11th and immediately made an appointment with Hyundai dealership for Nov 16th. On Nov 16th at 10:13am, I received a text message from the service department saying the part for recallwas not in and I cannot get the service complete. I called the service department immediately and asked when the part would come in and I was told that they were not sure. It is now Dec 26th and the part is still not in and Hyundai customer care or the dealership does not know when. I have had to park my car outside of my garage because the recall may cause an engine compartment fire.
The contact stated his vehicle is not safe to be driving.the contact stated he is afraid that it may catch fire.the dealer has been contact about the situation.
Hyundai is refusing to fix NHTSA recall# 20V543000 claiming there is an unavailability of parts. This recall, left unfixed, presents a fire hazard. I called Hyundai customer care on 12/19/2020 and was informed they "did not know when the parts would be available".
This vehicle is subject to NHTSA recall #20V-543. Local dealers are unable to get the parts to carry out the required repairs. This is a fire hazard and should be quickly repaired. Waiting about a month so far for parts. Please require Hyundai to carry out need repair in a timely manner.
My car is needed for a recall. According to the mail that was sent out from Hyundai motor America, it is a very serious recall. I called my local Hyundai dealer the day I received the mail, which was 11/30/2020. I was told that they would call me back to schedule an appointment once the part is in. Per letter in mail-"owners should park their vehicle outsde until the recall repair is completed" I called my dealership again today, 12/7/2020 and was told that there is no status on the ABS modules.....nothing further to ensure me they are doing everything they can to get this resolved, quickly. It is not practical for me to park my car for days/weeks waiting for a recall. I had a very bad experience with a previous car I owned and recalls and deeply do not appreciate the lazy, uninterested, 'not-my-problem', nonchalant attitude when it comes to my family and I's safety. These parts need to get shipped out asap and the dealerships need some sort of timeframe to tell their customers.
I called 3 dealerships to remedy this recall, and they all told me that the specific part for the recall was backordered and they no idea when it will be in or when they will be able to fix the issue. My concern is I have little children who are in this vehicle everyday and this supposed problem can cause my engine to catch on fire. Im assuming this is a Hyundai problem, as according to these dealers they just have not been sent the kits to fix the vehicles. Very concerning to say the least.
A D V E R T I S E M E N T S
- Milwaukee, WI, USA