This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2019 Tucson 74165 miles. While driving on the highway the engine began to knock, and as the traffic came to a stop the car stalled and the oil and battery light came on. Before that the lights never came on. I got it to the shoulder and checked the oil, it was dry with no leaks on the outside of the engine. Towed to my mechanic and he said total engine failure. Hyundai discontinued this motor and Jasper a leading engine manufacturer will not produce after market because they cannot warranty it for three years or hundred thousand miles. This will become a recall as this model year gets higher milage, and Hyundai knows it.
The contact owns a 2019 Hyundai Tucson. The contact stated that the vehicle was consuming oil. The contact stated while her daughter was driving approximately 40 MPH, the RPM increased from 2,000 to 3,000 RPM. There was no warning light illuminated. The vehicle was taken to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken back to the local dealer and diagnosed that an oil change was needed, and the PCV valve needed to be replaced. The vehicle was repaired however, the failure recurred. Additionally, while her daughter was driving the vehicle hesitated and failed to accelerate. The vehicle was taken back to the local dealer and it was determined that an oil consumption test needed to be performed. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 41,580.
The vehicle could not pass safety and emission inspection, check engine lights on (Catalyst System Efficiency) the vehicle has only 45000 mileage, apparently has deficiency on Catalyst System)
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at 50 mph, the contact noticed smoke coming from under the hood. The vehicle stalled without warning. The contact stated that the vehicle was towed to her residence by her insurance. The vehicle was later taken to Hyundai of St. Augustine, 2898 U.S. 1, St. Augustine, fl 32086, where the contact was informed that the recall notification received was not related to failure the vehicle experiencing of the smoke. The dealer also informed the contact that they had test driving the vehicle and was unable to duplicate the failure. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 20V543000 (service brakes, hydraulic) ABS unit may cause engine compartment fire. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,933.
I received a letter from Hyundai regarding a recall for the anti-lock brake system on Hyundai Tucson. I attempted to schedule an appointment but the only appointment available was more than a month later. I accepted that appointment because I had no choice. Now, the dealer has called me to say they don't have the part to fix the problem. Apparently this recall is a big issue and could cause engine fire if not fixed. Plus, the letter says that I should keep my vehicle parked outside until the repair is completed which leads me to believe that this thing could catch fire even with the car off! I am not able to keep the vehicle outside all the time and this is a big hardship. I am afraid to drive the vehicle and I am afraid to store it and stew hansen Hyundai, the dealer is failing to remedy this in a timely manner.
- Lucas, IA, USA
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I bought a Hyundai Tucson last May 2019 thinking that I was investing on safety but I was completely wrong. I'm now having recall after recall and no final solution. I've been experiencing a hot air by the driver sit for a few days now. At first I didn't think it was something potentially harmful and thought I could check on my next oil change visit (since it is close to happen), but shortly after I received another recall regarding ABS (#195). My first action was to get it checked asap since I use my car get to work and I carry my child constantly. This is a huge concern for me, I don't want to experience the problem in order to get help. I've called all the dealerships around my area and further to schedule the service but no one even have the pieces to do the service and it will take weeks for them to receive it. I can't take this any longer I need a solution. I'm scared to drive (especially with my child) and something bad happen like I've seen online and like friends with Hyundai went through. I would like Hyundai to contact me asap to discuss a solution. I don't trust the vehicle and I fear for me and my family!
The motor started tapping it a brand new car and ive got my oil changed 2 or 3 times since ive had it so there's no reason why it should have went out, there is a recall on the car I hace which is a 2019 Tucson.
On a road trip while highway driving my 2019 cpo Hyundai Tucson/10800 miles, the car did this big jolt and the forward vehicle collision detection avoidance, hazard indicator & service now lights went off. The engine RPM's revved up very high continuously. When I came to a stop the car would barely go with the pedal almost floored. This made the driving thru the intersections with cars honking dangerous. When I turned the car off, it reset itself and was back to normal. The very next day on the highway, the car did the exact same thing with even a bigger jolt and all the indicators above went on again for 10 seconds. Pulled over, turned the engine off and the car reset itself. I got to my destination I took it to keyes Hyundai in van nuys, ca. They decided that the transmission computer needed replacing and did it. After picking it up, the very next day the big jolt happened again also while driving on the freeway. This time the side mirror avoidance system, hazard lights and service now indicator lights went off for 10 seconds. I returned it to that same dealer and they had the car for a week and said that they could not find the problem even after talking to the tech line and engineers at Hyundai usa. I said it sounds like the main computer may be the issue but they refused to consider that saying they couldn't find the error codes. They then told me that the error codes recycle itself when turning the the car on and off and get erased!! I have to return home from my road trip and I am very scared to take it back on the road and drive another 1200 miles. It definitely feels dangerous with the car revving at such high RPM's and it barely moving when I bring it to a stop. This occured 3 times now and I am afraid of it happening again and having bought a lemon, potentially. It was purchased @ webb Hyundai in merrillville, in in March of 2020 with 3939 miles on it.
I have had vehicle since June 5th, 2020 and have had 4 dozens times where it will not start. It has been in the service department twice, getting ready to go back for the 3rd time. The first time they could not find anything, the 2nd time, which it had to be towed, I was told that it was because the oil filter was not a Hyundai oil filter and I had to pay $118 even through I have a warranty. Now this morning even with the Hyundai oil filter, it will not start again.
Sporadic hesitation when starting to pull out into traffic. Feels like it is about to stall but if you pump the gas pedal it then responds. Each time this happens it is unsettling to say the least.
Vehicle was in motion on I88 westbound in il. Vehicle electrical power cut off completely in the middle of the busy interstate. Acceleration slowed until vehicle died and all error lights appeared and flashed on dash with a "service now" alert. Pulled over and placed the vehicle in park, and turned the switch to see if it would crank again. Vehicle does not start and gives the same "service now" light. Vehicle will not start when jumped by il state police. Called tow truck, currently waiting.
I have been having a problem with the car where the car has a cold start no matter if its summer or winter in California. When I push the start button the car struggles to start and then does start after 2-3 seconds. This problem have been since there when the car was just 500miles on it and the issue exists as of today. It went to the dealership twice and came back saying there is no problem. I have owned multiple cars in the past and have never had such issues
September 2019, four months after we purchased it brand new. The vehicles stopped responding to my acceleration on highway speeds when all the technology screens went out in the vehicle. While at a red light the vehicles RPM's will visually go up and down and the vehicle shutters as if it is going to turn off. It has unintended acceleration when I'm sitting at a standstill and go to accelerate the vehicle will jump so to speak once the accelerator is engaged. Unfortunately my videos are too long to upload but I do have confirmation of 2 of the 3 concerns but am unable to record the highway concerns due to obvious safety reasons.
Driving hwy speeds 65mph, car lost all acceleration and almost killed by truck while changing lanes. Pulled to side of road. Car then died, locked, and can not be opened with physical key, key fob nor bluelink remote. Car is brand new July purchase 1800 miles. Bluelink shows 0 problems under diagnostics.
1.3 miles away from the dealership I purchased the 2019 Hyundai Tucson it started to smoke. 5 minutes later it was on fire!! it had less than 400 miles on it and I've yet to find out what exactly caused the fire. Hyundai or the dealership won't tell me. The fire came from the passenger side under the hood. The vehicle started smoking when I attempted to start it and caught on fire while off.
Sporadic hesitation when starting from a complete stop. This has happened to me about 15 times, usually when pulling out into traffic. The car has 4000 miles and has been in service about 6 months. The service manager.stated they have no other complaints but is probably due to the "smart" transmission adapting to different drivers. I understand that there was a recall for 41,000 2017 tuscons for the same issue.
I purchased new 2019 Hyundai tuscan ultimate this May. In the first week the service engine light lid up. I took it to dealer and 2 days later the vehicle was returned as fixed. Based on dealer's resolutions it was evap leak code and they just had to replace the cap. Week later the sign came back again and I dropped off vehicle for another 4 days, dealer stated it was same code again and it wont happen again. I took it back and two week later the light came back on again and disappeared after three day. The fourth time light came back again and I will be dropping off the vehicle again. The dealer is still unable to find the cause and unable to fix the issue. Based on the discussion with service manager, it is minor problem for them but the issue is keep coming back and I have to keep beinging the vehicle back to the dealer to fix it.
Vehicle was in motion on I20/459 entry ramp in birmingham, al. Vehicle stopped and cut off completely in the middle of the busy interstate. Acceleration slowed until vehicle died and all error lights appeared and flashed on dash with a "service now" alert. Placed the vehicle in park, and turned the switch twice before it would crank again. Upon starting- the same "service now" light appeared and car was able to drive. "service now" light vanished about 10 seconds after vehicle was driving again.
A D V E R T I S E M E N T S
- Middletown , MD, USA