10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
5,980 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Jaguar I-PACE electrical problems

electrical problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2019 Jaguar I-PACE:

Unsubscribe any time. We don't sell/share your email.

2019 Jaguar I-PACE Owner Comments

problem #15

Nov 192022

I-PACE

  • miles

A D V E R T I S E M E N T S

Front and rear cameras inoperative below 32F. This happens every winter. Car parked in warm garage overnight. Back out and drive sufficient miles (at least 10?) and find cameras "unavailable" per display message. Cameras in side mirrors work though. The lack of the back up camera violates the FMVSS requirement for the camera to activate within 2 seconds of reverse engagement. I have not yet reported this to the dealer as it requires cold weather conditions to reproduce.

- Pataskala, OH, USA

problem #14

Sep 282022

I-PACE

  • miles
The BCCM in a high number of 2019 Jaguar iPace cars are going bad. The BCCM is the main charging component of the vehicle that controls the electrical system and creates a huge hazard and series of malfunctions when it goes bad. It renders the car immobile and you can not charge it. The dealerships and Jaguar North America refuse to recognize this. There is a significant backorder of these parts because of this issue and the dealership mentioned to me that they see this issue ALL THE TIME. Jaguar should be recalling this part for those of us, like myself, whose car is out of warranty.

- Jupiter, FL, USA

problem #13

May 022019

I-PACE

  • miles
Since April of this year, the car has consistently had problems! A few months ago, it started turning off suddenly!! Yes, suddenly even while driving! This was very alarming. I took it to the dealer in Cincinnati where it stayed for almost a month to be fixed! Then towards the end of August, it started running out of charge / not charging after driving a few miles with a dashboard warning to "stop immediately". I again shipped it to the dealer in Cincinnati where it has been there since then (over 6 weeks now!) Talking to the dealer, they do not seem to be certain of what happened and keep changing things. I am not sure if I feel safe driving such a car or owning it beyond the warranty

- Lexington, KY, USA

problem #12

May 112022

I-PACE

  • miles

A D V E R T I S E M E N T S

I tried to move my Jaguar I-Pace car yesterday - totally unresponsive. Finally got a door to open; dash said the car had zero miles (it had 140 available when last shut off). Then got a "Charging System Fault" message. Dash info kept turning off. Car won't accept electricity to charge, charging panel lights kept flashing, then all the doors locked and the alarm went off, with no way to turn it off as the key fob didn't work. When I googled "charge system fault" it is a common problem causing major headaches. It happened to a neighbor too; another I-Pace, different year! This needs to be a recall so Jaguar will address this issue before their cars die, not after. Per the internet, Jaguar is sometimes taking weeks to fix this which is unacceptable.

- Palm Springs, CA, USA

problem #11

Feb 182022

I-PACE

  • miles
35mph limit road, moderate traffic, speed of 30-35mph suddenly car shows an error message on screen with regards to electrical fault of traction battery and reduced feel of brakes. On a contrary, brakes became extremely hard and unresponsive (zero braking efficiency) - car moving 30mph, no change in forward motion (minor jitter on the steering wheel), barely managed to change lane to avoid collision. If right lane would be occupied, that would be a certain collision with a car in front of me as I would have no place to bring the car to safety. Brake message cleared when the car stopped.

- Bethesda, MD, USA

problem #10

Feb 252021

I-PACE

  • 22,000 miles
Brakes failed, and battery died at full speed in a 35 mile zone, luckily slight up slope and car came to a halt. Complete battery and brake failure, the whole system shut down. No answers from Jaguar, just a battery replacement. Again, brakes failed at full speed!

- Dana Point, CA, USA

problem #9

Jun 192019

I-PACE

  • 1,247 miles

A D V E R T I S E M E N T S

Ev battery caught fire after vehicle had been parked for 5 days in an interior level of an open air parking garage. Vehicle was a total loss.

- Santa Fe, NM, USA

problem #8

Nov 172020

I-PACE

  • 19,456 miles
Electrical multi-system failure including braking while vehicle in motion. Brakes failed and steering affected. Entire wiring harness defective on vehicle per manufacturer.

- Vestavia, AL, USA

problem #7

Feb 042021

I-PACE

  • 17,000 miles
Upon driving out of our house to take kids to school there was an error message on display. Prior to this an update was done to the vehicle. Prior to update the vehicle charged battery with a range of 234. After the 'update' was done 2 days ago the battery did not fully charge despite being on a supercharger over 12 hours. The car charged only to about 160 and then displayed this message on the display : vehicle not fully charged. Power cut detected.

- Auburn, WA, USA

problem #6

Sep 082020

I-PACE

  • 13,101 miles
I started my vehicle as usual. It was a hot day outside in Washington. The car had been parked outside with the sun directly above. (inside the vehicle it was extremely hot) I immediately went to turn on the ac. It took a second to finally come on and then it didn't blow any cool air. I rechecked that I had it on the coolest temp possible. I drove around approximately 37 minutes and still no A/C. I have no idea how it went out or why. I checked my recalls and it stated all updates have been made to my vehicle and no recalls.

- Auburn, WA, USA

problem #5

Mar 062020

I-PACE

  • 2,195 miles

A D V E R T I S E M E N T S

2195 miles, and only driving it for 60 days. Thankfully I was driving slowly, when the car's brakes stopped working, the car started shuddering violently. When finally was able to stop car, the I-pace would not go into or out of gear, and the emergency parking brake would not release. Incredibly scary. I can only imagine if I had been driving on the highway when the brakes failed.

- Wahiawa, HI, USA

problem #4

Feb 122020

I-PACE

  • 1,000 miles
On February 12, 2020, I left the house around 9:15 a.M. to attend a yoga class at 9825 carroll centre road, suite 400, san diego. The yoga studio is located in a commercial district and as I was early, the entire parking lot was empty except for one other vehicle at approximately 9:30 am that morning. So I drove around in front of the building, #9825, and decided to park on the other side from the one vehicle parked there. See figure 1. (see map of 9825 carroll center road location. The red rectangle shows where I parked; blue rectangle shows where the only other vehicle was in the parking lot at 9:30 am on Wednesday, 2/12/20.) as I slowly pulled into the parking spot, with my foot on the brake pedal as one does when parking, the Jaguar I-pace suddenly surged and accelerated, driving over the curb and hedge in front on to the other side and rammed into the parked vehicle, a VW beetle! it was a terrifying experience! see following pictures including tread marks, showing the acceleration when the car was in the parking slot. I was very shaken by the incident and sat in the car for some time in total disbelief. There was no deployment of the airbags in my car or in the car I struck. When I was finally able to move, I got out of the car carefully as it was balanced on top of the bushes with some of the wheels in the air. The owner of the VW beetle also came out asked if I was ok. Fortunately, I am physically ok, just very shaken and traumatized by the entire incident which had lasted no more than seconds. The next 6 hours were spent calling my insurance, aaa for emergency towing, rental cars, etc. By mid-afternoon of February 12, 2020, I was informed by the service department of Jaguar san diego that my I-pace checked out ok and all software updates are current!

- San Diego, CA, USA

problem #3

Dec 062019

I-PACE

  • 500 miles
On three separate occasions, two with my wife, and once with me, the car suddenly accelerated as if the accelerator was depressed to the floor even though our feet were no on the accelerator. With my wife driving, she was pulling into parking spaces going 5mph or slower. I was coasting downhill at 40mpg when the car accelerated and the brakes did not respond. We reported each incident to the dealer who said they relayed the information to Jaguar technical support. In all cases Jaguar said they could not find anything wrong with the car and want us to continue to drive it. The last time they asked the dealership to drive the car for 100 miles. We are now afraid to drive the car for fear we will hit and injure some innocent party or harm our selves.

- Santa Barbara, CA, USA

problem #2

Nov 222019

I-PACE

  • 3,400 miles
My 4-month-old car's brakes failed to operate while traveling at 60mph in the fast lane of the freeway. Fortunately I was able to turn on hazard lights and coast across the freeway to the hard shoulder where the car rolled to a stop. The problems began earlier in the day when the car reported "reduced brake pedal feel, ok to drive with caution. Later in the day a message reported "aspc not available." At this point I called the dealership who advised us to bring it in the next day. Some time after this alert we received a series of rapid messages - "traction control offline" "emergency braking assist offline - ok to drive with caution" and several others which I don't recall. The final warning was "gear box fault" - at this point I thought it wise to pull over, but when I tried to use the brakes there was no response at all. Just a grinding, crunching feeling under the brake pedal. I turned on hazard lights and coasted to the right lane through fast-moving traffic, and then onto the hard shoulder. I believe the regenerative braking system was working and this managed to slow the vehicle to a stop. On the hard shoulder I turned the car off and then on again, but the brake pedal still had a grinding, crunching feeling and would not operate. The park/drive/neutral buttons just flashed if you pressed them. I was in the car with two children under 6 and my wife. We were very concerned as there was very little space at the side of the road and no way to get off the freeway. We pressed the car's sos button and the woman advised we call 911 to be rescued by the police. Jaguar roadside assistance sent a tow truck to tow the vehicle to Jaguar monterey for repair. A few days later we were told the car's "power distribution box" had failed. The car had no outstanding recalls. When purchased it had the "aspc not available" error and had to go back to dealer for repair.

- Encino, CA, USA

problem #1

Aug 172019

I-PACE

  • 9,800 miles
Since I purchased Jaguar I-pace I been having batter fault issues which now standard me with the vehicle. I receive battery fault errors and the car stops working. The car stays on but when you put the car in drive or reverse and hit the gas pedal nothing happens. Its very dangerous as the car should not just stop from driving when you hit the gas. When this happens the car is working in terms of air condition, steering wheel etc.... also there is constant errors when it comes to blind spot alert. The vehicle tells you they are disabled, if you restart the vehicle it resents but comes back. Also the dashboard sometimes just goes blank and will come back a few minutes later. Its scary as you suddenly dont know how fast your going or what is going on till the screen comes back few seconds later. The vehicle has been at the dealer few times but still having the same issue. Its currently at the dealer again to be fixed. This vehicle is 100% electric and I'm attaching some pictures of the errors.

- Spring, TX, USA

Not what you are looking for?