2019 Jaguar I-PACE TSBs

2019 Jaguar I-PACE

192 Technical Service Bulletins (TSBs)

TSB List for the 2019 Jaguar I-PACE

The TSB information displayed below are summaries. Unfortunately we do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

SUSPENSION

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158626

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: Customer may report a knocking noise when driving over bumps.

    More Information »

  • TSB #JTB00674NAS2

    NHTSA ID #10158614

    • Date Announced: MARCH 13 2019
    • Additional Info: How to Fix

    Summary: A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph).

    More Information »

  • TSB #JTB00674NAS1

    NHTSA ID #10155310

    • Date Announced: FEBRUARY 08 2019
    • Additional Info: How to Fix

    Summary: A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph).

    More Information »

  • TSB #SSM74164

    NHTSA ID #10152709

    • Date Announced: NOVEMBER 16 2018
    • Additional Info: How to Fix

    Summary: Jaguar I-PACE front suspension noise on Air Active derivative (Air spring and active damper) when driving over speed bumps.

    More Information »

SUSPENSION:FRONT

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158626

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: Customer may report a knocking noise when driving over bumps.

    More Information »

  • TSB #JTB00674NAS2

    NHTSA ID #10158614

    • Date Announced: MARCH 13 2019
    • Additional Info: How to Fix

    Summary: A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph).

    More Information »

BRAKES (PWS)

  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163754

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: A customer may report there is a noise at low speeds while braking.

    More Information »

  • TSB #SSM74070

    NHTSA ID #10148521

    • Date Announced: SEPTEMBER 06 2018
    • Additional Info: How to Fix

    Summary: Issue: Some customers may report a higher than expected level of hydraulic actuation system noise during brake applications. No DTCs or warning messages are present on the instrument panel and the vehicle is otherwise behaving as expected.

    More Information »

  • TSB #SSM74070 Attachm

    NHTSA ID #10148522

    • Date Announced: SEPTEMBER 06 2018
    • Additional Info: How to Fix

    Summary: Issue: Some customers may report a higher than expected level of hydraulic actuation system noise during brake applications. No DTCs or warning messages are present on the instrument panel and the vehicle is otherwise behaving as expected.

    More Information »

ENGINE (PWS)

  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163752

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: Customer states the vehicle will not start

    More Information »

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164938

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Customer experiences judder with Restricted Performance message.

    More Information »

ENGINE AND ENGINE COOLING

  • TSB #SSM74305Attachme

    NHTSA ID #10155286

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

    More Information »

  • TSB #SSM74305Attachme

    NHTSA ID #10155285

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

    More Information »

  • TSB #SSM74305

    NHTSA ID #10155284

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

    More Information »

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

  • TSB #NAS19.08.018.2

    NHTSA ID #10164955

    • Date Announced: AUGUST 23 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software

    More Information »

  • TSB #NAS19.08.002

    NHTSA ID #10164970

    • Date Announced: AUGUST 01 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software

    More Information »

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164942

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: TCU_3 Programming failures

    More Information »

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158625

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: TCU_3 programming failures

    More Information »

ELECTRICAL SYSTEM

  • TSB #NAS19.08.018.2

    NHTSA ID #10164955

    • Date Announced: AUGUST 23 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software

    More Information »

  • TSB #SFCC_AUG19_Slide

    NHTSA ID #10164958

    • Date Announced: AUGUST 08 2019
    • Additional Info: How to Fix

    Summary: Customer may experience a ?Clunk? whilst driving.

    More Information »

  • TSB #SFCC_AUG19_Slide

    NHTSA ID #10164966

    • Date Announced: AUGUST 08 2019
    • Additional Info: How to Fix

    Summary: Customer states the vehicle will not start.

    More Information »

  • TSB #NAS19.08.007

    NHTSA ID #10164968

    • Date Announced: AUGUST 02 2019
    • Additional Info: How to Fix

    Summary: All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken.

    More Information »

  • TSB #NAS19.08.002

    NHTSA ID #10164970

    • Date Announced: AUGUST 01 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software

    More Information »

  • TSB #SSM74490Attachme

    NHTSA ID #10163740

    • Date Announced: JULY 26 2019
    • Additional Info: How to Fix

    Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

    More Information »

  • TSB #SSM74490

    NHTSA ID #10163739

    • Date Announced: JULY 26 2019
    • Additional Info: How to Fix

    Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

    More Information »

  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163752

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: Customer states the vehicle will not start

    More Information »

  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163748

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: Popping sound or crackling noise from the audio system while in use.

    More Information »

  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163751

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: Customer states there is no audio output from the speakers on all sources

    More Information »

  • TSB #SSM74458

    NHTSA ID #10163099

    • Date Announced: JUNE 19 2019
    • Additional Info: How to Fix

    Summary: Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590).

    More Information »

  • TSB #SSM74458

    NHTSA ID #10164829

    • Date Announced: JUNE 19 2019
    • Additional Info: How to Fix

    Summary: Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590).

    More Information »

  • TSB #SFCC-JUN19-Slide

    NHTSA ID #10163105

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Range does not exceed 201 miles (323 km) in the instrument cluster.

    More Information »

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164946

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Customer states there is no audio output from the speakers on all sources

    More Information »

  • TSB #SFCC-JUN19-Slide

    NHTSA ID #10163107

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Customer may experience a judder with Restricted Performance message.

    More Information »

  • TSB #SFCC-JUN19-Slide

    NHTSA ID #10163108

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Customer experiences judder with Restricted Performance message.

    More Information »

  • TSB #SFCC-JUN19-Slide

    NHTSA ID #10163106

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Restricted Performance with or without Dynamic Stability Control message on Instrument Cluster.

    More Information »

  • TSB #SFCC-JUN19-Slide

    NHTSA ID #10163112

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: TCU_3 Programming failures

    More Information »

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164943

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Popping sound or crackling noise from the audio system while in use.

    More Information »

  • TSB #SFCC-JUN19-Slide

    NHTSA ID #10163111

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available.

    More Information »

  • TSB #JTB00619NAS3

    NHTSA ID #10164949

    • Date Announced: JUNE 11 2019
    • Additional Info: How to Fix

    Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

    More Information »

  • TSB #SSM74443

    NHTSA ID #10164832

    • Date Announced: JUNE 06 2019
    • Additional Info: How to Fix

    Summary: The customer may experience creep mode switched off after ignition cycle.

    More Information »

  • TSB #SSM74443

    NHTSA ID #10163102

    • Date Announced: JUNE 06 2019
    • Additional Info: How to Fix

    Summary: The customer may experience creep mode switched off after ignition cycle.

    More Information »

  • TSB #SSM74445

    NHTSA ID #10164831

    • Date Announced: JUNE 06 2019
    • Additional Info: How to Fix

    Summary: During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations.

    More Information »

  • TSB #SFCCMAY19Slide24

    NHTSA ID #10162314

    • Date Announced: MAY 17 2019
    • Additional Info: How to Fix

    Summary: TCU_3 programming failures

    More Information »

  • TSB #SFCCMAY19Slide11

    NHTSA ID #10162307

    • Date Announced: MAY 17 2019
    • Additional Info: How to Fix

    Summary: Vehicle does not get expected range

    More Information »

  • TSB #SFCCMAY19Slide9

    NHTSA ID #10162305

    • Date Announced: MAY 17 2019
    • Additional Info: How to Fix

    Summary: Vehicle will not charge

    More Information »

  • TSB #SSM74403

    NHTSA ID #10162298

    • Date Announced: MAY 03 2019
    • Additional Info: How to Fix

    Summary: Brake pedal feel reduced warning message is shown on the Instrument Cluster.

    More Information »

  • TSB #SSM74401

    NHTSA ID #10162297

    • Date Announced: MAY 03 2019
    • Additional Info: How to Fix

    Summary: Battery system warning message shown on the Instrument Cluster, due to an intermittent fault on the High Voltage (HV) Propulsion System.

    More Information »

  • TSB #SSM74408

    NHTSA ID #10162300

    • Date Announced: MAY 03 2019
    • Additional Info: How to Fix

    Summary: Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI.

    More Information »

  • TSB #SFCC_APRIL19_Sli

    NHTSA ID #10159484

    • Date Announced: APRIL 11 2019
    • Additional Info: How to Fix

    Summary: Vehicle will not charge

    More Information »

  • TSB #SFCC_APRIL19_Sli

    NHTSA ID #10159483

    • Date Announced: APRIL 11 2019
    • Additional Info: How to Fix

    Summary: Vehicle has various HV related BECM codes stored

    More Information »

  • TSB #H193NAS2

    NHTSA ID #10158616

    • Date Announced: MARCH 28 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the vehicle may not start due to a Body Control Module/Gateway Module (BCM/GWM) signal not being received.

    More Information »

  • TSB #H188 UPS0519-2BN

    NHTSA ID #10158615

    • Date Announced: MARCH 20 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.

    More Information »

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158627

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: A Customer may report the climate seat function may turn ON and then OFF

    More Information »

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158618

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: Vehicle has various faults and messages on the IPC after programming

    More Information »

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158625

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: TCU_3 programming failures

    More Information »

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158623

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: Poor quality from Voice Control. Poor quality from Voice Command

    More Information »

  • TSB #SSM74290Attachme

    NHTSA ID #10158559

    • Date Announced: MARCH 12 2019
    • Additional Info: How to Fix

    Summary: Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A'

    More Information »

  • TSB #SSM74290

    NHTSA ID #10158558

    • Date Announced: MARCH 12 2019
    • Additional Info: How to Fix

    Summary: Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A'

    More Information »

  • TSB #JTB00686NAS1

    NHTSA ID #10158556

    • Date Announced: MARCH 04 2019
    • Additional Info: How to Fix

    Summary: One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain.

    More Information »

  • TSB #NAS19.03.001

    NHTSA ID #10158557

    • Date Announced: MARCH 04 2019
    • Additional Info: How to Fix

    Summary: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the vehicle may not start due to a Body Control Module/Gateway Module (BCM/GWM) signal not being received.

    More Information »

  • TSB #SSM74305Attachme

    NHTSA ID #10155286

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

    More Information »

  • TSB #SSM74305Attachme

    NHTSA ID #10155285

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

    More Information »

  • TSB #SSM74305

    NHTSA ID #10155284

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

    More Information »

  • TSB #SSM74304

    NHTSA ID #10155283

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work

    More Information »

  • TSB #SSM74191-2

    NHTSA ID #10155295

    • Date Announced: FEBRUARY 18 2019
    • Additional Info: How to Fix

    Summary: On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions

    More Information »

  • TSB #SSM74191

    NHTSA ID #10155317

    • Date Announced: FEBRUARY 18 2019
    • Additional Info: How to Fix

    Summary: On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions

    More Information »

  • TSB #SFCC-Slide43

    NHTSA ID #10155327

    • Date Announced: FEBRUARY 14 2019
    • Additional Info: How to Fix

    Summary: A customer may express a concern that after selection of the seat squad icon on the Touchscreen, the function turns on, then off again.

    More Information »

  • TSB #SFCC-Slide15

    NHTSA ID #10155320

    • Date Announced: FEBRUARY 14 2019
    • Additional Info: How to Fix

    Summary: Vehicle has various faults and messages on the IPC after programming

    More Information »

  • TSB #SFCC-Slide12

    NHTSA ID #10155319

    • Date Announced: FEBRUARY 14 2019
    • Additional Info: How to Fix

    Summary: The vehicle does not charge or charges intermittently. Charge Indicator may flash white & stuck in initializing phase of charging process

    More Information »

  • TSB #SSM74290

    NHTSA ID #10155300

    • Date Announced: FEBRUARY 13 2019
    • Additional Info: How to Fix

    Summary: Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A'

    More Information »

  • TSB #SSM74290Attachme

    NHTSA ID #10155301

    • Date Announced: FEBRUARY 13 2019
    • Additional Info: How to Fix

    Summary: Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A'

    More Information »

  • TSB #SSM74254Attachme

    NHTSA ID #10155289

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: The charge cable (all variants) cannot be removed from the charge inlet

    More Information »

  • TSB #SSM74254Attachme

    NHTSA ID #10155290

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: The charge cable (all variants) cannot be removed from the charge inlet

    More Information »

  • TSB #SSM74254

    NHTSA ID #10155288

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: The charge cable (all variants) cannot be removed from the charge inlet

    More Information »

  • TSB #H189NAS1

    NHTSA ID #10155281

    • Date Announced: FEBRUARY 04 2019
    • Additional Info: How to Fix

    Summary: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may not have had Direct Current to Direct Current Converter charging activated. The vehicle?s high voltage batteries will con

    More Information »

  • TSB #SFCC_10JAN19_Sli

    NHTSA ID #10153454

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: Customer is unable to charge vehicle or has concerns regarding expected range of the vehicle

    More Information »

  • TSB #SFCC_10JAN19_Sli

    NHTSA ID #10153455

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: The vehicle does not charge or charges intermittently Charge Indicator may flash white & stuck in initializing phase of charging process

    More Information »

  • TSB #SFCC_10JAN19_Sli

    NHTSA ID #10153456

    • Date Announced: JANUARY 10 2019
    • Additional Info: How to Fix

    Summary: Customer may express concern in the calculated range displayed on the IPC versus the battery state of charge.

    More Information »

  • TSB #SSM74034

    NHTSA ID #10153449

    • Date Announced: JANUARY 07 2019
    • Additional Info: How to Fix

    Summary: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Inst

    More Information »

  • TSB #SSM74228

    NHTSA ID #10153865

    • Date Announced: DECEMBER 22 2018
    • Additional Info: How to Fix

    Summary: Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.

    More Information »

  • TSB #SSM74228Attachme

    NHTSA ID #10153866

    • Date Announced: DECEMBER 22 2018
    • Additional Info: How to Fix

    Summary: Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.

    More Information »

  • TSB #NAS18.12.014

    NHTSA ID #10153869

    • Date Announced: DECEMBER 19 2018
    • Additional Info: How to Fix

    Summary: Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not

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  • TSB #SSM74213

    NHTSA ID #10153867

    • Date Announced: DECEMBER 16 2018
    • Additional Info: How to Fix

    Summary: Both screens will appear blank and do not come back online after an ignition cycle. Acronyms: Upper screen = Interactive Display Module "A" (IDMA) Lower screen = Super Infotainment Control Panel (SICP)

    More Information »

  • TSB #SSM74195Attachme

    NHTSA ID #10153861

    • Date Announced: DECEMBER 12 2018
    • Additional Info: How to Fix

    Summary: Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) Addit

    More Information »

  • TSB #SSM74195

    NHTSA ID #10153860

    • Date Announced: DECEMBER 12 2018
    • Additional Info: How to Fix

    Summary: Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) Addit

    More Information »

  • TSB #SSM74178

    NHTSA ID #10153858

    • Date Announced: DECEMBER 10 2018
    • Additional Info: How to Fix

    Summary: HVCH is not operating causing no cabin heating. One of the following DTCs logged in the HVAC module: B1DC5-4B High Voltage Coolant Heater #1 - Over Temperature B1DC5-93 High Voltage Coolant Heater #1 - No Operation

    More Information »

  • TSB #H169NAS1

    NHTSA ID #10153853

    • Date Announced: DECEMBER 06 2018
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the 'Service required in X Kilometers/Miles' message and service required symbol will not be displayed on the Instrument Cluste

    More Information »

  • TSB #SFCC_09AUG18_REV

    NHTSA ID #10146032

    • Date Announced: AUGUST 20 2018
    • Additional Info: How to Fix

    Summary: A customer may report "Hood Open" message displays on IP with hood closed.

    More Information »

  • TSB #SFCC_09AUG18_REV

    NHTSA ID #10146031

    • Date Announced: AUGUST 20 2018
    • Additional Info: How to Fix

    Summary: 18C - New face of InControl Touch Pro and 18C software improvements

    More Information »

ELECTRICAL SYSTEM:BATTERY

  • TSB #SFCC_AUG19_Slide

    NHTSA ID #10164959

    • Date Announced: AUGUST 08 2019
    • Additional Info: How to Fix

    Summary: Customer may experience various warnings & symptoms i.e. difficulties charging the vehicle, a Traction Battery Warning, or inability to start the vehicle, Reduced Performance Warning.

    More Information »

  • TSB #SSM74445

    NHTSA ID #10163101

    • Date Announced: JUNE 06 2019
    • Additional Info: How to Fix

    Summary: During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations.

    More Information »

  • TSB #NAS19.04.007

    NHTSA ID #10159476

    • Date Announced: APRIL 10 2019
    • Additional Info: How to Fix

    Summary: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the incorrect Electric Vehicle (EV) battery cooler assembly has been installed. This will result in increased battery chargin

    More Information »

  • TSB #JTB00686NAS1

    NHTSA ID #10158556

    • Date Announced: MARCH 04 2019
    • Additional Info: How to Fix

    Summary: One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain.

    More Information »

  • TSB #SSM74285

    NHTSA ID #10155299

    • Date Announced: FEBRUARY 14 2019
    • Additional Info: How to Fix

    Summary: Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.

    More Information »

  • TSB #SSM74274

    NHTSA ID #10155303

    • Date Announced: FEBRUARY 12 2019
    • Additional Info: How to Fix

    Summary: Recent visits to retailers to resolve concerns with the High Voltage (HV) Traction Battery have shown a number of concerns have been identified with the 12V system. Some functions within the HV Traction Battery can be inhibited if concerns

    More Information »

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

  • TSB #JTB00619NAS3

    NHTSA ID #10164949

    • Date Announced: JUNE 11 2019
    • Additional Info: How to Fix

    Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

    More Information »

DIGITAL INSTRUMENT PANEL

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164935

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Range does not exceed 201 miles (323 km) in the instrument cluster.

    More Information »

  • TSB #SSM73973 Attachm

    NHTSA ID #10146225

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: Issue: The customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130KPH / 80MPH.

    More Information »

  • TSB #SSM73973

    NHTSA ID #10146224

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: Issue: The customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130KPH / 80MPH.

    More Information »

ELECTRICAL SYSTEM: SOFTWARE

  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163747

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: TCU_3 Programming failures

    More Information »

  • TSB #SFCC_APRIL19_Sli

    NHTSA ID #10159748

    • Date Announced: APRIL 11 2019
    • Additional Info: How to Fix

    Summary: TCU_3 programming failures

    More Information »

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158625

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: TCU_3 programming failures

    More Information »

  • TSB #NAS18-10-020-2

    NHTSA ID #10155314

    • Date Announced: FEBRUARY 06 2019
    • Additional Info: How to Fix

    Summary: The I-PACE has been manufactured with hardware to enable DC-charging capability of up to 100kW and also to receive certain software updates via Software Over The Air (SOTA). On a limited number of vehicles, control module software updates

    More Information »

  • TSB #SSM74000

    NHTSA ID #10146010

    • Date Announced: AUGUST 04 2018
    • Additional Info: How to Fix

    Summary: ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180

    More Information »

VISIBILITY:WINDSHIELD

  • TSB #JTB00686NAS1

    NHTSA ID #10158556

    • Date Announced: MARCH 04 2019
    • Additional Info: How to Fix

    Summary: One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain.

    More Information »

STRUCTURE

  • TSB #H193NAS2

    NHTSA ID #10158616

    • Date Announced: MARCH 28 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the vehicle may not start due to a Body Control Module/Gateway Module (BCM/GWM) signal not being received.

    More Information »

  • TSB #SFCC-Slide39

    NHTSA ID #10155324

    • Date Announced: FEBRUARY 14 2019
    • Additional Info: How to Fix

    Summary: Customers may report the removable recovery panel is loose incorrectly aligned.

    More Information »

  • TSB #SSM73963 Attachm

    NHTSA ID #10146042

    • Date Announced: AUGUST 28 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963

    NHTSA ID #10146040

    • Date Announced: AUGUST 28 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963 Attachm

    NHTSA ID #10146043

    • Date Announced: AUGUST 28 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963 Attachm

    NHTSA ID #10146041

    • Date Announced: AUGUST 28 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963.1 Attac

    NHTSA ID #10146221

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963.1 Attac

    NHTSA ID #10146222

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963.1 Attac

    NHTSA ID #10146223

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963.1

    NHTSA ID #10146220

    • Date Announced: JULY 20 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963 Attachm

    NHTSA ID #10146163

    • Date Announced: JULY 13 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963

    NHTSA ID #10146162

    • Date Announced: JULY 13 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963 Attachm

    NHTSA ID #10146165

    • Date Announced: JULY 13 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

  • TSB #SSM73963 Attachm

    NHTSA ID #10146164

    • Date Announced: JULY 13 2018
    • Additional Info: How to Fix

    Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

    More Information »

STRUCTURE:BODY:TAILGATE

  • TSB #JTB00686NAS1

    NHTSA ID #10158556

    • Date Announced: MARCH 04 2019
    • Additional Info: How to Fix

    Summary: One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain.

    More Information »

STRUCTURE:BODY:HOOD

  • TSB #NAS19.08.004

    NHTSA ID #10164969

    • Date Announced: AUGUST 02 2019
    • Additional Info: How to Fix

    Summary: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the 'Ho

    More Information »

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

  • TSB #JTB00652NAS1

    NHTSA ID #10153854

    • Date Announced: DECEMBER 04 2018
    • Additional Info: How to Fix

    Summary: The door exterior handle(s) may not fully retract when locking the vehicle. Door handle(s) may also show signs of a 'clunky' type motion and/or noise when locking the vehicle.

    More Information »

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

  • TSB #SSM74195Attachme

    NHTSA ID #10153861

    • Date Announced: DECEMBER 12 2018
    • Additional Info: How to Fix

    Summary: Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) Addit

    More Information »

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

  • TSB #NAS19.08.004

    NHTSA ID #10164969

    • Date Announced: AUGUST 02 2019
    • Additional Info: How to Fix

    Summary: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the 'Ho

    More Information »

TIRES:VALVE

  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163753

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: The tire valve stem is broken or cracked.

    More Information »

SEATS

  • TSB #SFCC_APRIL19_Sli

    NHTSA ID #10159749

    • Date Announced: APRIL 11 2019
    • Additional Info: How to Fix

    Summary: Smart Climate seat occupancy display does not change status of front passenger seat

    More Information »

  • TSB #H188 UPS0519-2BN

    NHTSA ID #10158615

    • Date Announced: MARCH 20 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.

    More Information »

  • TSB #JTB00681NAS2

    NHTSA ID #10158562

    • Date Announced: MARCH 13 2019
    • Additional Info: How to Fix

    Summary: On vehicles with climate seats only, the climate seat function may turn ON and then OFF after selecting the seat squab icon on the Touchscreen.

    More Information »

  • TSB #JTB00681NAS1

    NHTSA ID #10155297

    • Date Announced: FEBRUARY 14 2019
    • Additional Info: How to Fix

    Summary: On vehicles with climate seats only, the climate seat function may turn ON and then OFF after selecting the seat squab icon on the Touchscreen.

    More Information »

  • TSB #NAS19.01.013

    NHTSA ID #10153448

    • Date Announced: JANUARY 24 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then

    More Information »

  • TSB #H188 UPS0519-1BN

    NHTSA ID #10153326

    • Date Announced: JANUARY 24 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.

    More Information »

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

  • TSB #H188 UPS0519-2BN

    NHTSA ID #10158615

    • Date Announced: MARCH 20 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.

    More Information »

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158627

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: A Customer may report the climate seat function may turn ON and then OFF

    More Information »

  • TSB #NAS19.01.013

    NHTSA ID #10153448

    • Date Announced: JANUARY 24 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then

    More Information »

ELECTRONIC STABILITY CONTROL

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164936

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Restricted Performance with or without Dynamic Stability Control message on Instrument Cluster.

    More Information »

ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163742

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: Restricted Performance with or without Dynamic Stability Control message on Instrument Cluster.

    More Information »

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163746

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available

    More Information »

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164941

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available.

    More Information »

  • TSB #SFCCMAY19Slide23

    NHTSA ID #10162313

    • Date Announced: MAY 17 2019
    • Additional Info: How to Fix

    Summary: Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available.

    More Information »

  • TSB #SFCC_APRIL19_Sli

    NHTSA ID #10159487

    • Date Announced: APRIL 11 2019
    • Additional Info: How to Fix

    Summary: Automatic Emergency Braking Not Available in Instrument Pack

    More Information »

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158624

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available.

    More Information »

EQUIPMENT

  • TSB #SFCC_AUG19_Slide

    NHTSA ID #10164965

    • Date Announced: AUGUST 08 2019
    • Additional Info: How to Fix

    Summary: Customer states there is no audio output from the speakers on all sources.

    More Information »

  • TSB #NAS19.08.007

    NHTSA ID #10164968

    • Date Announced: AUGUST 02 2019
    • Additional Info: How to Fix

    Summary: All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken.

    More Information »

  • TSB #SSM74490

    NHTSA ID #10163739

    • Date Announced: JULY 26 2019
    • Additional Info: How to Fix

    Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

    More Information »

  • TSB #SSM74490Attachme

    NHTSA ID #10163740

    • Date Announced: JULY 26 2019
    • Additional Info: How to Fix

    Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

    More Information »

  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163751

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: Customer states there is no audio output from the speakers on all sources

    More Information »

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164943

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Popping sound or crackling noise from the audio system while in use.

    More Information »

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164938

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Customer experiences judder with Restricted Performance message.

    More Information »

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164937

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Customer may experience a ?judder? with Restricted Performance message.

    More Information »

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164946

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Customer states there is no audio output from the speakers on all sources

    More Information »

  • TSB #SFCC-JUN19-Slide

    NHTSA ID #10163113

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Popping sound or crackling noise from the audio system while in use.

    More Information »

  • TSB #SFCC-JUN19-Slide

    NHTSA ID #10163116

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: Customer states there is no audio output from the speakers on all sources

    More Information »

  • TSB #JTB00696NAS1

    NHTSA ID #10162304

    • Date Announced: MAY 23 2019
    • Additional Info: How to Fix

    Summary: The air conditioning (A/C) system may not operate as expected.

    More Information »

  • TSB #SFCCMAY19Slide10

    NHTSA ID #10162306

    • Date Announced: MAY 17 2019
    • Additional Info: How to Fix

    Summary: Vehicle will not charge

    More Information »

  • TSB #SFCCMAY19Slide25

    NHTSA ID #10162315

    • Date Announced: MAY 17 2019
    • Additional Info: How to Fix

    Summary: Popping sound or crackling noise from the audio system while in use.

    More Information »

  • TSB #H219 UPS4919-1BN

    NHTSA ID #10162302

    • Date Announced: MAY 15 2019
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the Air Conditioning (A/C) system does not operate as expected. The A/C system has been charged with an insufficient amount of r

    More Information »

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158623

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: Poor quality from Voice Control. Poor quality from Voice Command

    More Information »

  • TSB #SSM74304

    NHTSA ID #10155283

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work

    More Information »

  • TSB #SSM74287

    NHTSA ID #10155292

    • Date Announced: FEBRUARY 20 2019
    • Additional Info: How to Fix

    Summary: InControl features not functioning in the vehicle due to mobile data connectivity concerns

    More Information »

  • TSB #SSM74191-2

    NHTSA ID #10155295

    • Date Announced: FEBRUARY 18 2019
    • Additional Info: How to Fix

    Summary: On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions

    More Information »

  • TSB #SFCC-Slide39

    NHTSA ID #10155324

    • Date Announced: FEBRUARY 14 2019
    • Additional Info: How to Fix

    Summary: Customers may report the removable recovery panel is loose incorrectly aligned.

    More Information »

  • TSB #SFCC-Slide43

    NHTSA ID #10155327

    • Date Announced: FEBRUARY 14 2019
    • Additional Info: How to Fix

    Summary: A customer may express a concern that after selection of the seat squad icon on the Touchscreen, the function turns on, then off again.

    More Information »

  • TSB #SSM74254

    NHTSA ID #10155288

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: The charge cable (all variants) cannot be removed from the charge inlet

    More Information »

  • TSB #SSM74254Attachme

    NHTSA ID #10155289

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: The charge cable (all variants) cannot be removed from the charge inlet

    More Information »

  • TSB #SSM74254Attachme

    NHTSA ID #10155290

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: The charge cable (all variants) cannot be removed from the charge inlet

    More Information »

  • TSB #SSM74251

    NHTSA ID #10153327

    • Date Announced: JANUARY 25 2019
    • Additional Info: How to Fix

    Summary: The charge cable (any level/type/mode) becomes stuck in the Charge Inlet and cannot be removed.

    More Information »

  • TSB #SSM74191

    NHTSA ID #10153859

    • Date Announced: DECEMBER 10 2018
    • Additional Info: How to Fix

    Summary: On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions

    More Information »

  • TSB #NAS18.12.002

    NHTSA ID #10153856

    • Date Announced: DECEMBER 06 2018
    • Additional Info: How to Fix

    Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the 'Service required in X Kilometers/Miles' message and service required symbol will not be displayed on the Instrument Cluster

    More Information »

  • TSB #SFCC_09AUG18_REV

    NHTSA ID #10146029

    • Date Announced: AUGUST 20 2018
    • Additional Info: How to Fix

    Summary: InControl Touch Pro phase 4 customer letter

    More Information »

  • TSB #SFCC_09AUG18_REV

    NHTSA ID #10146030

    • Date Announced: AUGUST 20 2018
    • Additional Info: How to Fix

    Summary: SIM card activation issues

    More Information »

  • TSB #SSM73962

    NHTSA ID #10146166

    • Date Announced: JULY 16 2018
    • Additional Info: How to Fix

    Summary: Issue: Customers may report that the fascia centre vents have ceased to move in operatation

    More Information »

EQUIPMENT:ELECTRICAL

  • TSB #SFCC_AUG19_Slide

    NHTSA ID #10164965

    • Date Announced: AUGUST 08 2019
    • Additional Info: How to Fix

    Summary: Customer states there is no audio output from the speakers on all sources.

    More Information »

  • TSB #SFCC_APRIL19_Sli

    NHTSA ID #10159749

    • Date Announced: APRIL 11 2019
    • Additional Info: How to Fix

    Summary: Smart Climate seat occupancy display does not change status of front passenger seat

    More Information »

  • TSB #SFCC_14MAR19_Sli

    NHTSA ID #10158623

    • Date Announced: MARCH 14 2019
    • Additional Info: How to Fix

    Summary: Poor quality from Voice Control. Poor quality from Voice Command

    More Information »

  • TSB #SSM74304

    NHTSA ID #10155283

    • Date Announced: FEBRUARY 22 2019
    • Additional Info: How to Fix

    Summary: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work

    More Information »

  • TSB #SSM74287

    NHTSA ID #10155292

    • Date Announced: FEBRUARY 20 2019
    • Additional Info: How to Fix

    Summary: InControl features not functioning in the vehicle due to mobile data connectivity concerns

    More Information »

  • TSB #SSM74191-2

    NHTSA ID #10155295

    • Date Announced: FEBRUARY 18 2019
    • Additional Info: How to Fix

    Summary: On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions

    More Information »

  • TSB #SSM74254Attachme

    NHTSA ID #10155289

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: The charge cable (all variants) cannot be removed from the charge inlet

    More Information »

  • TSB #SSM74254

    NHTSA ID #10155288

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: The charge cable (all variants) cannot be removed from the charge inlet

    More Information »

  • TSB #SSM74254Attachme

    NHTSA ID #10155290

    • Date Announced: FEBRUARY 07 2019
    • Additional Info: How to Fix

    Summary: The charge cable (all variants) cannot be removed from the charge inlet

    More Information »

  • TSB #SSM74251

    NHTSA ID #10153327

    • Date Announced: JANUARY 25 2019
    • Additional Info: How to Fix

    Summary: The charge cable (any level/type/mode) becomes stuck in the Charge Inlet and cannot be removed.

    More Information »

  • TSB #SSM74048

    NHTSA ID #10146039

    • Date Announced: AUGUST 29 2018
    • Additional Info: How to Fix

    Summary: Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

    More Information »

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  • TSB #SFCC_JUN19_Slide

    NHTSA ID #10164947

    • Date Announced: JUNE 13 2019
    • Additional Info: How to Fix

    Summary: InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.

    More Information »

EQUIPMENT:AIR CONDITIONER

  • TSB #SSM74178

    NHTSA ID #10153858

    • Date Announced: DECEMBER 10 2018
    • Additional Info: How to Fix

    Summary: HVCH is not operating causing no cabin heating. One of the following DTCs logged in the HVAC module: B1DC5-4B High Voltage Coolant Heater #1 - Over Temperature B1DC5-93 High Voltage Coolant Heater #1 - No Operation

    More Information »

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  • TSB #SFCC_APRIL19_Sli

    NHTSA ID #10159748

    • Date Announced: APRIL 11 2019
    • Additional Info: How to Fix

    Summary: TCU_3 programming failures

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EQUIPMENT ADAPTIVE

  • TSB #SSM74490Attachme

    NHTSA ID #10163740

    • Date Announced: JULY 26 2019
    • Additional Info: How to Fix

    Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

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  • TSB #SSM74490

    NHTSA ID #10163739

    • Date Announced: JULY 26 2019
    • Additional Info: How to Fix

    Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

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  • TSB #SFCC_JUL19_Slide

    NHTSA ID #10163751

    • Date Announced: JULY 11 2019
    • Additional Info: How to Fix

    Summary: Customer states there is no audio output from the speakers on all sources

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  • TSB #SFCC_APRIL19_Sli

    NHTSA ID #10159749

    • Date Announced: APRIL 11 2019
    • Additional Info: How to Fix

    Summary: Smart Climate seat occupancy display does not change status of front passenger seat

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  • TSB #SSM74228

    NHTSA ID #10153865

    • Date Announced: DECEMBER 22 2018
    • Additional Info: How to Fix

    Summary: Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.

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  • TSB #SSM74228Attachme

    NHTSA ID #10153866

    • Date Announced: DECEMBER 22 2018
    • Additional Info: How to Fix

    Summary: Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.

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  • TSB #SSM74213

    NHTSA ID #10153867

    • Date Announced: DECEMBER 16 2018
    • Additional Info: How to Fix

    Summary: Both screens will appear blank and do not come back online after an ignition cycle. Acronyms: Upper screen = Interactive Display Module "A" (IDMA) Lower screen = Super Infotainment Control Panel (SICP)

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