This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The service park assist light will come on and them all the gear indicators on instrument panel will light up and vehicle stall when driving and lose all power. This has happened multiple of times at different speeds. Scan code only shows electronic shift module (esm) is bad. My wife was pulling onto the highway from a side road one of the times the vehicle stalled and was almost hit by several cars.
The contact owns a 2007 Jeep Commander. The contact stated while driving 35 mph, the vehicle stalled. The contact was able to coast to the shoulder and restart the vehicle. The vehicle then functioned as normal. The vehicle was taken to a dealer, where they stated that the power train control module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure and current mileages were 100,000. The VIN was unavailable.
I own a 2007 Jeep Commander it is always overheating. It has also stalled out an the lighting system started malfunctioning by cutting completely off. Also it will say in the digital dash screen that the transmission is overheating when I start the vehicle. I have to cut the truck off immediately an when I crank it back up it is fine.
The contact owns a 2007 Jeep Commander. The contact stated while driving 35 mph, the vehicle stalled. The vehicle was not taken to the dealer and the manufacturer was not contacted. The failure mileage was 32,000 and the current mileage was 37,000.
As of June 8th 2011 I bought my Jeep used with approximately 42000 miles on it soon after it started having filling issues then for a while the issue ceased now about a month before date of stall listed above it started with the same filling issues except worse now causing it to not want to shift into gears as normal car would, kinda jerking in between shifts from different speeds and RPM increase and decrease. It has stalled on me twice now. The first time on the interstate at 70 mph with my 3 kids and pregnant wife in the car causing all power functions to be lost and we almost got ran over by a transfer truck trying to get to the shoulder of the road. I had it look at and the throttle body and intake cleaned of carbon deposited and now today June 12th 2012 it stalled again getting off the interstate heading to my work. Still filling high and low and stalling and jerking between the natural shifting of the transmission.
- Nebo, NC, USA
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Back in 2009 the esm had to be changed twice and it was just changed again 3/19/2012 and here it is 5/25/2012 and this part goes again (electric shift module/unit). It goes while my wife was driving about 45/50mph on the highway the truck just stopped running when the lights on the dashboard flashed and went off(good thing that the road was pretty clear at that time) this is a well known problem with these trucks and Jeep knows about it and refuses to call theses trucks off the road-there needs to be total recall of the Jeep commandeers and Chrysler/Jeep needs to be made to purchase them from consumers but then again consumers don't have any rights or safety nets.
As I was driving my Commander, it started to sputter and shift gears erratically and then died. The engine light was on as I pulled over to the side of the road. After I turned the car off completely, I tried to restart the car to continue to work. As soon as I put the vehicle in gear, it stalled once again. On the third try, I was able to place my vehicle in gear and complete my drive to work but the engine light remained on. This same scenario has happened five times since the original incident.
While driving 65 mph on the interstate, vehicle lost power. Dash display message appeared "service park assist system" and vehicle gear display indicated the P R N D were all illuminated. The engine stayed running but would not respond to the gas pedal, decelerating. Turned on hazard lights and pulled over, placed vehicle in park, shifted to drive, and continued as normal. A short time later, the check engine light came on. The problem is intermittent, and has happened many times since then and in many different driving situations. For example, after pulling into traffic on a highway, the vehicle would not accelerate, causing the traffic behind to nearly slam into us. If acceleration had been available as normal, this would not have been an issue. Another example, the problem happened during heavy rush hour interstate traffic, causing the need to cross several lanes to reach a breakdown lane. It has happened immediately upon starting the vehicle and after the vehicle has been running normally for a long time. It is very unpredictable. The vehicle is dangerous and cannot be trusted to provide power or acceleration when it is needed. Private shop checked the fault codes and replaced the transmission control module which did not fix the problem. Internet research shows this exact problem with these exact symptoms is common and widespread in the 2007 Jeep Commander and appears to indicate a faulty electronic shifter module. Chrysler response to the problem is hit and miss, some dealers acknowledging they have seen this before, others claiming they have never seen it and the problem is isolated and not widespread. There needs to be a safety recall on this dangerous issue before someone is hurt or killed, if they have not already. We used this vehicle to Transport our children and now we can't even trust it to safely get us to the shop to have it repaired.
Driving at 70 mph on tollway and vehicle stalled and steering wheel column locked up. This happened two days ago and is occurring more often. It is extremely dangerous because the steering wheel column locks as you are driving. It has happened four more times. I now do not want to drive the vehicle because I fear for the safety of myself and my daughter.
The contact owns a 2007 Jeep Commander. The contact stated that the transmission had to be replaced. The vehicle was taken to an independent mechanic who advised the contact that the torque converter and gear exchange solenoid needed to be replaced because the vehicle would not shift past second gear nor accelerate over 20 mph. The contact stated the vehicle also could not be driven in reverse. The vehicle was not repaired. The failure mileage was 58,000 and the current mileage was 58,500. Updated 04/19/12 the consumer stated the vehicle was repaired. Jeep reimbursed the consumer $1000 of the $3200 he spent.
Vehicle stalls and driver loses command of accelerator, power steering and brakes. Happens at various speeds but obviously most dangerous at highway speeds. When vehicle loses power, all gear indicators light up on the dashboard and the vehicle information system display reads "service park assist system" and the check engine light appears. Recommended dealer repair is the replacement of the "electronic shift module". this temporarily solves the problem but recurs within a few thousand miles.
The contact owns a 2007 Jeep Commander. The contact was driving 25 mph when all of the instrument panel lights illuminated as the engine stalled. The vehicle was taken to the dealer where the dealer confirmed that the shifter bezel needed to be replaced. The manufacturer was contacted but vehicle was not repaired. The failure mileage was 42,586 and the current mileage was 73,285.
Recently experienced a." service park assist system " error with total loss of forward momentum at about 15 mph. Was able to pull over, place in park and continue going. However engine light is on, so headed to dealer Monday. I'm greatly concerned if this happens at high speed and with family in the car. Reading complaints, this is highly possible and there appears to be no real solution. Help?!!
12/5/2011- the Jeep Commander lost all power while driving, I could not go faster then 15 mph. I took it to the dealership and they informed me, that the PCM needed to be changed and there was no recall. There was a recall on the 2006 model but none on mine (2007). This is very dangerous because the car will just lose power. I am now afraid to drive this car. I called the Jeep recall center and they were of no help and a waste of time.
The "prnd" gears lit up with boxes around them - the "service parking assist brake" came on as well.... I could not accelerate at all after the light turned green - had to turn on hazard lights and turn vehicle off and back on - worked fine for 10 minutes or so and then the check engine light came on, it has been on ever since. Called the dealership about this they asked me to bring it in for diagnosing, but hesitant because of all the same kind of stories that I have read on this issue. Going to have to give in though, this is a major safety concern of mine now... have not seen a recall for this even though someone can certainly have a devastating accident, not willing to take that chance... love my vehicle, but now I hate the aggravation that this is causing.. with all the horror stories with the same sort of issue you would think that Jeep would take care of this, I guess that this is why they discontinued the Commander?
The contact owns a 2007 Jeep Commander. The contact stated the vehicle stalled while at a traffic stop. The vehicle was able to be restarted but was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 65,000 and the current mileage was 69,400.
The contact owns a 2007 Jeep Commander. The contact was driving approximately 20 mph approaching a traffic stop signal. While driving from the complete stop the vehicle suddenly stalled without warning. Upon restarting, the vehicle resumed normally. The identical failure recurred ten months later. In addition, the rear parking assist failed to function. The vehicle was taken to an authorized dealer who stated the gear shift assist would need to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the problem. The failure mileage was unavailable.
While driving the transmission failed to shift past 2nd gear. The cooling fan proceeded to remain stuck on high. Turned the vehicle off and then back on and it began to run fine. When turned off again it was again stuck in 2nd gear and the cooling fan proceeded to remain stuck on high. Took to dealer and they cannot duplicate the problem though they claim the PCM needs updated again(was just updated 1.5 yrs ago and we paid) and needs a shift control module" we have had this vehicle back to the dealer 6 times since purchased new for transmission problems with reprogramming and not shifting correctly. Why is this vehicle not on the recall list like the 2006 PCM Commander issue"
While traveling in "drive" the vehicle would not accelerate or decelerate. On the dash board all the gear 123D had lit up squares around them. When I pressed the accelerator to the floor nothing happened. This can cause a crash and possibly kill somebody including my family. I ended up having to pull to the shoulder of the road. Turn the vehicle off and restart it. When I did this everything worked normally. I have heard of problems like this before. I bought this vehicle used from a Volkswagen dealer who told me the powertrain warranty was transferable. It is not. The vehicle only has 44000 miles on it and I don't understand why it is so unsafe. Please help.. no work has been done on this vehicle due to lack of funds, a warranty and every time I call a Jeep dealer and ask them what it is I get a different answer and I don't believe that they know what they are doing.
The contact owns a 2007 Jeep Commander. The contact stated that the vehicle lunged forward while the brakes were applied. The vehicle could potentially lunge forward and crash into another vehicle. The contact took the vehicle to the dealer who stated that the vehicle needed basic routine maintenance. The dealer performed a tune-up and cleaned the fuel system; however, it did not correct the failure. The contact took vehicle the vehicle back to the dealer who stated that the vehicle needed a new gear shift. The gear shift repair part was on back order. The contact stated that this was a known failure that the manufacturer needed to address. The failure mileage was 84,000.
A D V E R T I S E M E N T S
- Kellville, OK, USA