This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Being having problems with windshield in my Jeep Commander SUV. It cracks easily I had owned it for 2 years and called windshield repair guy 4 times to fix 4 different cracks caused by stones on road costing me $35 dollars each time, yesterday I was barely accessing the hwy another stone hit my windshield again creating a huge crack again it seems to me windshield too weak.
After a night of 28 weather, noticed a crack in the windshield on the passenger side stemming up from the wiper blade area, forming an upside-down "L" shape angled to the passenger side of the vehicle. No impact from an object had occurred. Upon driving the same morning and stopping at a gas station, when I re-entered the vehicle noticed the exact same upside-down L-shape crack had occurred on the drivers side while pumping gas. Again, the crack appeared without any impact from an object. The two L-shaped cracks are symmetrical to each other, one on each side of the windshield, both stemming from the two wiper areas, which seems to be related to having the defrost running during cold weather. I have contacted the dealership and will be going there after work today. Hopefully this will be covered under warranty with no cost to me, as it seems to be a defect in the windshield. The consumer stated the cracked windshield was actually caused by the impact of an object and not due to defective glass. The consumer wished to retract his complaint. Updated 12/12/08.
One month after picking up my 2008 Jeep Commander I was driving down the interstate at approximately 70mph. A rock from a truck in front of me struck the windshield near the frame in front of the driver. I could not initially see the chip. I parked the car in the driveway. When I returned to the car an hour later the chip had expanded into a 12 inch crack that continued to grow over the course of the next week. I filed a claim with my insurance company and had the entire windshield replaced. I thought it was just bad luck until reading the numerous complaints about the inferior Commander windshield.
Only after 3 weeks of driving, the windshield developed a crack starting at the center of the dashboard and spreading up and to the drivers side. There was no impact or object that impacted the windshield that caused this crack. It seemed to occur in response to the heat being lowered in the car during a very cold night (around 28F ). the crack has rapidly spread to about 2 feet in three days.
I just purchased my 2008 Jeep Commander almost 3 weeks ago and I already have a cracked windshield. At first it was just a little star that turned into a very large crack in just a matter of hours. It was a very small rock that made a very big crack. Now my navigation system is bugging out.
A D V E R T I S E M E N T S
- Laredo, TX, USA