This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Noticed slight seat movement during operation. Seat failed while driving (front left bracket area of driver seat.) temporary fix by folding rear seat to support driver seat from falling back. Bolted front part of seat back together, held fairly. Right rear portion near seat back broke shortly after, unable to repair. Seat rocks from side to side, is leaned to the right, and leans to the rear. Original seat still in use.
The driver's seat frame failed. Prior to investigating why the seat back wobbled and did not offer support while driving. I contacted the local Jeep dealer where the unit was purchased. They told me I needed a new seat frame assembly. I asked if there were any complaints or recalls, they replied with "none". the vehicle is primarily driven by my wife and has only 45,000 miles and change on it. The dealer told me the cost of the seat frame assembly would be about $1200 not including labor to remove the covering and replace the frame. Etc. The dealer offered no financial assistance saying that the vehicle was out of warranty. I took the vehicle to a local repair shop and they stripped off the covering revealing a cracked bottom seat frame. They ordered a Jeep bottom seat frame at a cost of $363.75 and charged me labor of $281 to strip off the covering, install the seat and recover accordingly. Also, to compound the aforementioned neither the driver's side or passenger side height adjustments function. This is not a result of the seat frame as stated above. Is there any assistance you can render in terms of reimbursement? I can provide photos of the failed seat frame assembly as well as copies of the monies paid to take care of the repair. II have researched this problem extensively on the internet and there are volumes of similar complaints. A serious residual of this seat frame failure has resulted in the seat totally collapsing to the rear with a sudden stop or impact leaving the driver in a dangerous reclining position. It's unfortunate that perhaps not enough people who have experienced this problem may not have taken the time to report it to the proper agencies or authorities. Please help before someone is hurt or killed. Thank you.
At approximately 89,000 miles, the driver's seat track broke on the left front corner on a weld. Dealer said new seat track would have to be purchased. We had the broken area re-welded. At approximately 185,000 miles a different component on the left front corner also cracked, not near a weld. This is extremely dangerous, since the entire seat rocks about and the driver is unable to accurately apply the brakes. It's unbelievable that a recall has not been initiated, considering the frequency with which this issue occurs.
The seat frame on my 2001 Jeep broke. The car has not been in an accident. The frame seems to be too weak. In an accident it could break and cause extra injuries to driver or passenger. This seems to be a common problem.
First of all, I am not the first person to have this complaint. My drivers seat is broken on my 2001 Jeep Grand Cherokee Laredo. Upon research, I found that this problem was in no way unique to me. This is ridiculous!!! I demand a recall, or at least compensation for paying to have my seat replaced. If I were the only person with this problem, I would understand, but every person that I've talked to has experienced this exact same problem with this exact same seat. This is why people have problems with buying american cars. Unless I get this issue resolved, rest assured that I will never ever buy an american car again. As far as I am concerned, I want this fixed. I will be writing my senators.
My drivers side seat on my 2001 Jeep Grand Cherokee Laredo has broken. 3 of the 4 brackets which are attached to the seat frame have sheered. The result of this is that my seat is only attached to my car by one bracket, in an accident this bracket may not adequately hold the seat in place. When making a turn the seat shifts. This is a dangerous situation with the only remedy being buying a new seat, or making a do it yourself weld to reattach the seat to the seat frame or purchasing a new vehicle. In my investigation to see if I could get a replacement seat I found this site vlane.com/poll/30. here over 98% of the respondents have faced this similar problem. There look to be around 100 respondents to this question that was asked. To track down this site took a rather long time, and my concern is how under reported this situation may be. This problem has still not been repaired and honestly I cannot afford to buy a new vehicle.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the metal frame underneath the driver's seat split in half from the bolt. As a result, the seat was not secured properly in the vehicle. In order to repair the failure, the contact must find a seat or a frame. The dealer stated that the repair would cost $600 and no recall was available. The VIN was unknown. The failure mileage was 109,000.
The contact owns a 2001 Jeep Grand Cherokee. The contact stated that the bolts fractured on the front driver's side seat, which caused the seat to separate from the floor bracket. He took the vehicle to the dealer and they stated that he would have to replace the seat bracket at the cost of $1,000. The vehicle has not been repaired. The manufacturer did not assist. The failure mileage was 50,000 and current mileage was 110,000.
The contact owns a 2001 Jeep Grand Cherokee. While driving 10-25 mph, the contact heard a grinding noise coming from the driver's seat. The seat began to detach from the mount and the metal was torn away. The vehicle has not been taken to the dealer for repair. The VIN was unknown. The failure mileage was 130,000.
Driver side seat snapped from track assembly while driving causing a loss of control of vehicle. No accident resulted as I was able to regain control of vehicle.
The contact owns a 2001 Jeep Grand Cherokee. While driving approximately 2 mph, the driver's seat disengaged from the frame and abruptly extended to the back seat. There were no warnings or injuries. The vehicle was taken to an independent mechanic on three separate occasions for identical failures and the driver's seat was replaced. The contact was concerned of the safety risk involved. The VIN was unknown. The failure mileage was 52,000 and current mileage was 89,000.
The bracket holding the seat to the floor has broken near the mounting bolts making the seat rock while sitting in it. I am afraid that if in an accident the seat might come completely off of its mounts.
Front drivers seat is broken. It's off the track and the bearings are broken, which could cause the driver to flip to the back seats if in an accident, leaving no one in drivers seat at all.
2001 Grand Cherokee Laredo driver seat mounts are breaking causing a safety hazard. The consumer contacted the manufacturer but hasn't received a response yet.
Broken metal driver's power/heated seat frame under normal wear. Same problem as in other people's complaints: The driver's seat frame broke in one corner and is no longer able to be bolted to the floor track. Seat rocks and leans back. Puts a lot of strain on other seat components. Would be very dangerous in accident. Dealer says would have to replace entire seat and track assembly for $1000+.
A D V E R T I S E M E N T S
- Milpitas, CA, USA