really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
51,972 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Jeep Grand Cherokee accessories - exterior problems

accessories - exterior problem

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2005 Jeep Grand Cherokee Owner Comments (Page 3 of 7)

« Read the previous 20 complaints

problem #95

Feb 102011

Grand Cherokee 4WD 8-cyl

  • 76,500 miles


The door panels on my 2005 Jeep Grand Cherokee limited are breaking, and beginning to fall apart. I'm afraid if myself and family was hit in the door in an accident, pieces from the door could hurt one of us. I have talked with chryler about this problem, but they turned us down. Said they would need to have more info from more people. Chrysler just doesnt want to stand behind there product. I have a case #[xxx] case manager is named [xxx] xt 66071. I hope you can help with this problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Laurel County, KY, USA

problem #94

Mar 012011

Grand Cherokee 8-cyl

  • 50,000 miles
I have a 2005 Jeep Grand Cherokee limited. I just hit 50,000 miles, and it is sporadic at best that I have passengers in the rear. I have kept my vehicle in immaculate condition. However, both of my rear door handles are completely broken. I have to open the doors from the outside. My front two door handles are cracked with pieces missing but still operational for the moment, but I'm sure it's only a matter of time. If I were in an accident and rendered unconscious my rear passengers have no way of exiting the vehicle in case of fire or other event would require a quick exit. This is absolutely a safety hazard due to a manufacturer defect.

- Tampa, FL, USA

problem #93

Jan 012010

Grand Cherokee

  • 55,000 miles
The inside door handles do not function due to bad plastic that holds them in place and this will not allow me or my passengers to exit the vehicle incase of a fire or accident. It started out as a small crack and now they all are breaking off.

- Palm Coast, FL, USA

problem #92

Dec 012010

Grand Cherokee 8-cyl

  • 80,000 miles


In my 2005 Jeep Grand Cherokee limited I began to notice the plastic that the door handle was connected by began to crack, within a few weeks the entire door handle was no longer working leaving me to have to open the window to open the door from the outside. This is a vehicle safety issue, due to a supplier's defective plastic resin mix, not a warranty issue. In case of a crash or fire, a passenger or driver might not be able to get out of the vehicle and could be trapped in and could die, my passenger side is also hanging very loosely and soon will not work as well. The door handle is not a separate part as in most vehicles so the entire door handle must be replace. The dealer charges more than 800 dollars to fix a door piece, and the part will just be replaced with another door panel with the exact same plastic that will break eventually again.

- Birmingham, AL, USA

problem #91

Apr 012010

Grand Cherokee

  • 70,000 miles
I have had my 2005 Jeep Grand Cherokee for 3 years. One year ago, I got a crack in the plastic around the drivers side door handle. Then 6 months ago, the front passenger door handle cracked. Last month, the rear passenger door handle broke off while a friend was trying to exit. The door handles are slowly breaking off at the plastic around the door handle.

- New Orleans, LA, USA

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problem #90

Jan 032009

Grand Cherokee

  • 80,200 miles
The contact owns a 2005 Jeep Grand Cherokee. The contact stated that all four interior door handles fractured. The manufacturer was contacted who advised the contact to have the vehicle repaired at the contacts expense. There were no recalls for the failure. The VIN was unavailable. The failure mileage was 80,200.

- Houston, TX, USA

problem #89

May 032011

Grand Cherokee 8-cyl

  • 78,000 miles


I own a 2005 Jeep Grand Cherokee and all my interior door handles are breaking, I have three small children and I am concerned they would not be able to get out of the vehicle if anything were to happen.

- Port Saint Lucie, FL, USA

problem #88

Apr 162011

Grand Cherokee

  • 64,000 miles
2005 Jeep Grand Cherokee limited (5.7L): Interior plastic holding door handles has been cracked for quite some time and now they are broken. I am the sole owner of the vehicle (I'm single, no kids) and my rear door handles have rarely ever been used, yet they are completely broken now. Apparently this is a very common trend among these 2005-2008 Jeep models and this is a serious safety issue as rear passengers are unable to exit the vehicle from the inside. The steps to repair a simple door handle and crack requires the entire panel to be replaced, at $400+ each. These dealer replacement parts are on national back-order due to the extreme amount of cases with this.

- Orlando, FL, USA

problem #87

Apr 012011

Grand Cherokee 8-cyl

  • 68,000 miles
Driver's door latch is loose because of the plastic part is broke off, and it can come off anytime. Other two doors have cracks around the latches, starting to have the same problem. There is not thing can be done except replace the parts which is very expensive. This is the defective issue with the plastic that surrounded the door latches. It is a safety issue.

- Houston, TX, USA

problem #86

Jan 012011

Grand Cherokee 4WD 8-cyl

  • 40,000 miles
There is a defect in the plastic used to make the door panels on my 2005 Jeep Grand Cherokee. The plastic around the door handle latches is breaking apart and crumbling. All 4 doors are having the same issue of the plastic failing. If the plastic continues to break apart the door handle will fail and you will not be able to open the door. This is safety issue which could prevent myself or passengers from exiting vehicle in case of an emergency. Dealership was contacted and informed of the defect. Dealership stated there was no recall and they had not come across said problem before. I informed them that it was obvious defect since all the doors were degrading at the same time. Dealership stated that my only option was to buy new door panels for $2600. My research shows that this is not an isolated incident and there have been many complaints of the defect door panels. This is a serious safety issue and Chrysler needs to recall the door panels on this model.

- Franklin, TX, USA

problem #85

Sep 012010

Grand Cherokee 4WD 8-cyl

  • 82,000 miles


Jeep Grand Cherokee interior door panel broke & door will not open from inside the vehicle causing a safety hazard. This is the 2nd door handle that has broken in the vehicle. In searching to fix the back door, I found an article showing that Chrysler was aware of a resin problem with this vehicle. I can find a safety recall for the locks.

- Niles, MI, USA

problem #84

Mar 152011

Grand Cherokee

  • 100,000 miles
Over the past 2 years all 4 of my interior door handles are broken on my 2005 Jeep Grand Cherokee. I only have passengers in my vehicle one day a week at the most. This is not a warranty issue, but a supplier's defective plastic resin mix. The entire door panel must be replaced not just the handle.

- Tampa, FL, USA

problem #83

Jan 012011

Grand Cherokee 8-cyl

  • 55,000 miles
2 out of 4 interior door handles on my 2005 Jeep Grand Cherokee have broken & are subsequently rendered useless. This is a hazard if there were to be a crash & individuals inside needed to get out. There is also cracking in the door handle on the driver's door which could lead to a more severe case of being trapped. At this point & through my searches online it seems that this is a greatly occurring issue & needs to be dealt with on the manufacturer level. There has been nothing done as of yet to replace the parts as I feel it is a malfunction of the vehicle & not normal wear & tear. The estimated cost to replace each door panel with a similarly cheap quality product is $800. I would like to file this complaint in hopes of creating a large list of owners with similar issues so that Chrysler/Jeep takes responsibility for their shoddy product & officiates a recall.

- Bluffton, SC, USA

problem #82

Apr 172011

Grand Cherokee 8-cyl

  • 57,846 miles
Door handles falling off due to a suppliers defective plastic resin mix. In case of a fire or crash a passenger or driver might not be able to get out of the vehicle and die from this defect. This is a 2005 Jeep Grand Cherokee limited.

- Wilmington, NC, USA

problem #81

Mar 142011

Grand Cherokee

  • 47,000 miles
I have 2005 Jeep Grand Cherokee. The problem is that 3 of the 4 inside door handles are broken. The plastic that holds the handle in place is very thin cheep plastic that cracks and breaks there are holes is some of them and on the driver door the latch is completely broken. This can very easily become a life threating issue if there was a fire and some one could not get out of the car. If you look on line you can find that is a very common problem with the 05 models. This is a youtube link that will show you a in detail the problem that I am talking about(www.youtube.com/watch?V=qsfrz7cibky&feature=related) if you need to contact me to verify anything or have any questions. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Friendswood, TX, USA

problem #80

Jan 022011

Grand Cherokee 4WD 8-cyl

  • 58,000 miles
Plastic panels that hold the door handles are cracking and breaking, causing the door handles not to work. After the door panels break we cannot open the doors from inside the car. At this point we have one door completely inoperable, one with plastic broken and missing, and two where the cracking has started.

- San Antonio, TX, USA

problem #79

Jan 102011

Grand Cherokee 4WD 8-cyl

  • 26,824 miles
My 2005 grand Jeep Cherokee limited has defective door panels. 3 door panels have holes around the handle, 1 is completely broken and is will not open the door. The 4th door panel is cracking. Soon all four doors will not be abled to be opened from the inside, causing a safety issue.this car is in mint condition with only 26,000 miles on it. This is a defect, not wear and tear!!

- Sayville, NY, USA

problem #78

Apr 122011

Grand Cherokee 6-cyl

  • 92,000 miles
1. normal use of interior driver side door latch. 2. casing around interior door latch handle broken 3. entire door panel must be replaced. Door panel for this model on backorder. Existing broken part is available.

- Clermont, FL, USA

problem #77

Sep 092008

Grand Cherokee 4WD 8-cyl

  • 56,924 miles
All interior door panels on the 2005 Jeep Grand Cherokee have cracked and, in some cases, broke apart around the door handle. I have had three repaired at a dealership at personal cost and one is pending. I believe it is a defect in the plastic resin manufacturing process for the early 2005 Grand Cherokee because all four door panels have cracked in the exact same place. Chrysler was contacted on numerous occasions and denies that this is an issue. This is a potential safety issue because if the door handle breaks loose, you cannot open the door to exit the vehicle from the inside. This exact issue has been documented several times by other Grand Cherokee owners and all of them have had similar results with Chrysler's denial of an issue.

- Omaha, NE, USA

problem #76

Apr 102011

Grand Cherokee

  • 75,452 miles
3 out of 4 door handles have developed cracks on the plastic door panel in my 2005 Jeep Grand Cherokee. One of the doors is no longer operational without rolling down the window and pulling the outside door handle. This is clearly a design defect from faulty plastic attachments. If there was an accident the passenger may not be able to quickly exit the vehicle, especially if the electric windows no longer functioned. Chrysler needs to fix this.

- Omaha, NE, USA

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