This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving 47 mph, the engine stalled and contact crashed into a ditch in order to avoid hitting someone. In addition, the traction control, the ABS and the air bag warning lights illuminated. The air bags did not deploy. A police report was filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system) and believed the failure was related to the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 77,973.
The first incident happened just weeks after I purchased my Grand Cherokee. I was on a two lane highway going 75 mph in the left lane.the highway did not have a shoulder to pull over on. There was a tractor trailer in front of me, behind me and to my right. My car suddenly started decreasing in speed rapidly, my steering wheel locked up and it was as if my car had been turned off. I had no where to go as it was sandwiched in between semis all going at a high rate of speed. I turned on my hazards until I was completely stopped in the middle of the highway. I put my car in park, put the key into the off position and restarted it.I drove straight to the tulsa, ok Jeep dealership. To say I was shaken up is an understatement. They ran tests on it. Came back to me and told me the car checked out perfectly fine and either my knee hit the ignition or my keys were too heavy. My keys only had my car key, house key and my key fob on it and I knew my knee had not hit the ignition. I was scared to drive my car from then on. The incidents continued to happen over and core again.sometimes at a high rate of speed, but also lots of times at a slow rate of speed under 25mph or while going from a stop to start (like at a stop light or while trying to turn). I continued to take my car in to the Jeep dealership the entire time it was under warranty. I received the exact same answer every single time. They treated me like I was making the incidents up. The incidents started happening more frequently and after my second child was born we were finally in a position to purchase another vehicle. My Jeep has been sitting in my driveway for over a year. We are unable to sell it for anything close to what kbb says its worth. And we also feel like we can't sell it consciously knowing it could kill someone.these cars are a death trap and because of financial situations families are forced to keep.
The contact owns a 2006 Jeep Grand Cherokee. While driving various speeds, the vehicle stalled and the check engine warning light illuminated. On a different occasion, the vehicle jerked violently after accelerating. The vehicle was taken to a mechanic where it was diagnosed that the camshaft needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 98,000.
The contact owns a 2006 Jeep Grand Cherokee. While driving approximately 30 mph, the engine stalled. The vehicle was able to be restarted and was taken to an independent mechanic. The technician was unable to diagnose the cause of the failure. The contact received a notification for NHTSA campaign number: 14V438000 (electrical system). However, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 80,000.
All warning lights came on and gauges shut down while driving on the highway. After getting off the highway, and it did it again then my vehicle completely shut down. I then restarted my car and the check engine light stayed on. I have filed a complaint in 2013 with your department and with Chrysler. I again talked to Chrysler today and they are telling me there's noting they can do to fix it at this time, because they don't have the parts available. I'm afraid that this can lead to a bigger problem if it shuts down while on the highway. What can I do to get this resolved?
- Biddeford, ME, USA
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Started December 2013. When cold outside, Jeep won't downshift. Going about 40mph & Jeep stays at 3,000rpm's (or higher). When at stop sign/red light & I try to go it revs to 3000rpm's but only goes about 10mph. When it does finally reach 30mph-40mph it won't down shift. I have almost been rear ended several times. Taken to independent mechanic last year & put $700 into it. Was fine all spring & summer but yesterday was the first day the temps dropped into the 30's & it has started all over again. I cannot afford to go through this all winter again & cannot afford to keep dumping money into this Jeep.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving 50 mph, the engine stalled. The problem recurred numerous times. The vehicle was taken to a dealer where the technician was unable to diagnose a failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 156,000.
Jeep Grand Cherokee randomly lost engine power, essentially shutting the car down. This happened at least ten times over the span of a few years. Each visit the dealer to get service was worthless as they could not find anything wrong or a fix.
I was driving home from work at night and my vehicle died on the railroad tracks crossing just at that moment there was a train approaching and I freaked out but was able to get the vehicle restarted. There continued to be issues with the vehicle shutting down but as I need to go to work I have no choice but to keep driving it.
The contact owns a 2006 Jeep Grand Cherokee. While driving at an unknown speed, the check engine indicator illuminated and the vehicle stalled. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system). The dealer was unable to locate the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was 42,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact received a notification for recall NHTSA campaign number: 14V438000 (electrical system). However, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 11/06/14 the consumer stated all the indicator lights went off while driving and continued to go and off. The vehicle would not accelerate but, after a few minutes the vehicle would jump into gear. It was determined that the prndl bez was faulty and needed to be replaced. The failure recurred. Updated 7/27/2015 the consumer stated a year later, she experienced the same issue as before. The dealer replaced the same part. The consumer continued to experience problems after the ignition was replaced. Power steering fluid was leaking. The dealer replaced a connector. Updated 12/30/15
I initially purchased this Jeep at 45,000 miles. It now has 98,000 miles. This issue has now happened at least 5 times in this time span. The first few times I thought it may be just a coincidence but now it is starting to scare me that there could be an issue. Because it can not be replicated at the mechanic, S no one can pinpoint what the problem could be. The Jeep will just die spontaneously. There is no warning that it is coming. Luckily I have always been going slow through a parking lot with no other cars in my way. I am able to control the car to a stop and then restart it. This past week I became more nervous however as it happened while I was making a left turn from a major street on to a residential street. I was able to control the car to the side of the residential road while turning however, if there had been cars on the street I was making the left too or I had not given more time for the cars coming at me during the turn this could have equaled a major accident. I am seeing through my research that I am not the only one experiencing this.
A year and a half ago I was on my way back home from a half an hour drive from town when I decided to stop at my parents house to get a drink. I wasn't inside for less then ten minutes, when I went to leave my Jeep would not start at all. After a half hour later looking everything over I did notice the fuel pump fuse was melted and blown. I was asked bye american Chevrolet dealership if I had something plugged into my cigarette lighter that could of blown it. I've been a mechanic for 11 years now and I've never known to see the fuel pump fuse ran to other components meaning interior outlets. Now a half year later I have been having problems starting my Jeep at times and having no power to the motor at all. I want to get rid of this Jeep. Now I had a recall on the neutral safety switch and just today I get another recall for the ignition switch. I keep having axel popping sounds out of the front passenger side and I'm fed up with this Jeep.
While driving dashboard lights will all come on similar to what happens when you start the car. Other electronic components (radio, odometer) stop but engine continues to run. Can steer and brake but difficult. No error messages received. This has continued to happen with no warning over the past 9 months. Multiple mechanics have looked at the car but cannot identify a problem. It seems that many people have complained about similar problems.
I lose all lights, instruments, gauges on the dashboard. Car still runs but I have no odometer, lights, air conditioning. I usually pull off the road and turn off the engine. Once I restart it, it usually doesn't happen for awhile. The check engine light would come on for a day or two and then clear out. I've had it checked before and the codes come up as "communication error" but no one has been able to identify the exact error. Has occurred intermittently since 2011 but has now reached the stage where the car won't start.
While in a line of cars approaching a stop sign I reached my turn at the sign. When I stopped the engine just died and all electrical components worked. After shifting into park and turning the key the engine started again. As with others I do not have anything attached to my key and also my knees are not able to hit the key. The road leading to the stop sign is somewhat rough and it is possible I hit the key with my hand.
The contact owns a 2006 Jeep Grand Cherokee. While driving 35 mph, the vehicle stalled and the esp, ABS, check engine, and traction control indicators illuminated on the instrument panel intermittently. The failure occurred on three different occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 54,000.
The contact owns a 2006 Jeep Grand Cherokee. The contact stated that while driving approximate 78 mph, the engine stalled without warning. The contact also stated that while attempting to coast over to the emergency lane, the brakes hesitated when depressed. The vehicle was shifted into park and vehicle was restarted. The failure recurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 77,448.
I bought the Jeep in Feb. 2013 and shortly thereafter, while driving on the interstate, the car just shut itself off and everything went dead. This has happened about 2 dozen times since, sometimes going fast and sometimes going slow or pulling into an intersection. There doesn't seem to be a factor that causes it to happen and the mechanic cannot find anything wrong but it is very dangerous.
On at least 5 separate occasions since about 2009, my 2006 Jeep Grand Cherokee has suddenly and lost power and cut off while driving at approximately 20-40 miles per hour. There is no reason that I can confirm causes this and I'm not able to duplicate the defect. I've reported it to pearson (dealer) and they indicated they can't help with an issue that can't be demonstrated or duplicated. This is extremely dangerous to lose all power, even at lower speeds. This issue should be thoroughly investigated to find the root cause. I can confirm that it definitely occurs. In addition, it's reported that starting a Jeep Grand Cherokee may result in sudden, uncontrolled acceleration or movement forward, even when in park. Car pool auto wash pushes every Jeep product out of the wash tunnel by hand to avoid starting the vehicle for this reason they explained. While sudden acceleration has never occurred to me, there appears to be enough evidence this may warrant further investigation.
A D V E R T I S E M E N T S
- Mount Vernon, NY, USA