Passenger headrest safety feature deployed overnight while the vehicle was parked inside our garage. The plastic on the inside of the headrest is broken and the headrest can not be reset.

- San Marcos, TX, USA

Passenger seat head rest airbag deployed while vehicle was stopped at a light

- Washington Terrace, UT, USA

Passenger seat head rest air bag deployed while sitting in garage

- Hot Springs, AR, USA

The airbag light came on for no reason. It is a safety issue because airbags may not deploy in crash

- Newton, NH, USA

The passenger side active headrest restraint on my 2015 Jeep Grand Cherokee deployed while parked in my garage unoccupied. I took the vehicle to a local Chrysler dealer - they checked the computer and headrest and determined that the vehicle was not in an accident and a failed locking mechanism is what caused it to deploy. The dealer agreed to contact Chrysler on my behalf for a resolution. I was told by the dealer that Chrysler agreed to pay for half the cost of the repair - approximately $350. I agreed to pay the $350 only if they replaced both headrests which they declined. I am currently driving my vehicle with a defective headrest - hoping the second headrest does not fail also.

- Palm Harbor, FL, USA

The contact owns a 2015 Jeep Grand Cherokee. While the contact's wife was driving 65 mph, the frontal driver's side head rest air bag deployed without warning. The driver sustained headaches, but was not injured. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 85,000.

- Hubert, NC, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 65 mph, the front driver's side head rest air bag deployed. There were no warning indicators illuminated. There were no injuries. The contact was able to continue driving to his destination. The vehicle was taken to napleton clermont Chrysler Jeep Dodge Ram (located at 15859 fl-50, clermont, fl 34711, (888) 359-4237), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 65,000.

- Orlando, FL, USA

Passenger seat head rest deployed for no reason. The vehicle was stationary over night in our garage. In the morning we discovered the deployed head rest

- New Smyrna Beach, FL, USA

I was driving home from work today 9/29/19 on a two lane road and was traveling around 40mph coming up to a red light when all of the sudden the active headrest on the drivers side deployed striking me in the back of the head with enough force it felt like a punch, this caused me to swerve and nearly rear end the car stopping in front of me. I have done some quick research on this issue and notice this is not a current recall nor an isolated incident. In my case this could have been life threatening had I not been able to keep control of the vehicle.

- Lexington, KY, USA

The vehicle was stationary and unoccupied in the driveway when the driver seat's active head restraint popped open. It cannot be reset due to the damaged plastic. This is not supposed to activate until triggered by an accident and is an obvious design flaw.

- Felton, PA, USA

While simply driving down the road my passenger side headrest just pops open. It seems the clips have broken. This should be a recall as I have spoken to many owners who have had the same issue. This is a safety issue and should be taken care of from the dealership and not cost $800 for something that is faulty.

- Houma, LA, USA

Drivers side headrest airbag deployed on its own while driver not in vehicle and no impact to vehicle.

- Casselberry, FL, USA

Driving down the interstate when suddenly the driver's side active head restraint deployed and the headrest shot forward towards the back of my head. Luckily, I was seated forward, looking in my mirrors to change lanes so it did not hit my head. Taken to the Jeep dealership and they stated that the plastic clips inside the headrest seemed to have broken and caused the headrest to deploy unexpectedly.

- Kingman, AZ, USA

While in park in my driveway the passenger side active headrest deployed while a passenger was sitting in the seat. Nothing hit my vehicle, I didn't hit anything and no other airbags deployed nor the driver side active headrest deployed. The instrument cluster does not show any indication of deployment and nothing in my vehicles information center display show any kind of event. The vehicle is at approximately 79,855 miles when the incident occurred. The vehicle also has never been in a major accident where any of the airbags or headrest have deployed before. Upon inspection of the malfunction I noticed that a couple of small plastic pieces had broken away and were resting in the back cover of the headrest. I feel maybe this is the defective part of plastic that broke and made the headrest deploy.

- El Paso, TX, USA

The vehicle was parked, and suddenly the driver's front seat head restraint deployed for no reason with incredible force. The vehicle was parked with no insult to vehicle or reason for this to occur. I reported to local dealer and the headrest restraint cannot be reset. It requires a total replacement of the headrest that isn't covered under standard or extended warranty. The cost of the part to replace is $846.30 plus labor. This is a safety issue and seems to be a defect as the restraint deployed for no reason. The dealer offered no assistance with this issue.

- Apollo Beach, FL, USA

Front seat passenger headrest burst while driving!just picked my mom up from the airport she is complaining of headache! it was so loud it scared me I wasn't sure what had happenef then my mom said it felt like something hit her in the head! I thought someone shot at my car!!! I pulled over and noticed the headrest was completely dislodged.I am very concerned if it happens to me ibeould lose control of my car !! this was very scary and I hope my mom is okay!!!

- Oxford, MS, USA

Takata recall -passanger headrest restraint deployed while car was in park not moving without any sort of impact. Headrest hit passengers head and distorted passengers head-cause distortion and minor neck pain.

- Phoenix, AZ, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving 45 mph, the brake pedal was depressed, but failed to stop the vehicle. As a result, the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact was not injured; however, the driver of the other vehicle sustained unknown injuries that required medical attention. A police report was not filed. The vehicle was not towed. The contact called an unknown dealer, but the vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.

- Frostburg, MD, USA

The air bag come on(service air bag)

- Clarksburg, MD, USA

While driving about 15/20mph passenger side ahr(active headrest) deployed without any collision or sudden breaking. Caused my wife's head to hit the dashboard followed by an extremely loud 'pop' noise that almost caused me to crash because worried about the 'bang' and my wife. I am not the first with his issue and Jeep/Chrysler says that they cannot fix! my vehicle is a 2015 Grand Cherokee that I purchased in April with 22K miles and this happen last week with my vehicle having roughly 27K miles. Please help!

- North Chesterfield, VA, USA