definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,894 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Jeep Liberty drivetrain problems

drivetrain problem

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2004 Jeep Liberty Owner Comments

problem #3

Mar 242006

Liberty 4WD 6-cyl

  • Automatic transmission
  • 37,183 miles


This 2004 Jeep Liberty sport was moving less than 5 mph in a parking lot when the left front ball joint fell apart, damaging the axle and pushing the left front tire into the wheel well at an angle. The failure resulted in driver having no steering control and the vehicle was towed to the dealer. Front left ball joint and axle replaced under drive train warranty with $50 deductible. This problem in this model is under NHTSA investigation and we think a recall is needed.

- Nashville, TN, USA

problem #2

Jan 072006

Liberty 6-cyl

  • Automatic transmission
  • 37,500 miles
I leased a Jeep Liberty 2004 with 37800 miles on it. While driving to a destination, I lost my way and had to turn into a car park. While in the car park, I suddenly noticed the passenger side of the car dip down with a loud noise. As I parked the car, the car fell further down, so I parked and got out of the car. Looking at the car it appeared to be leaning to the passenger side. Next day while the car was being put on the tow truck, I noticed that both the wheels were falling apart and the middle part of the axle (or whatever holds the two front wheels together) was broken and dragging on the ground. The car had no problem up until this point and it is only 18 months old. Thankfully this whole episode happened while I was in the car park. Had it happened on a highway, it would most likely have been fatal. The car was taken to a Jeep dealer (a week ago). It will be returned tomorrow with me having to pay the full cost of repair. I will argue this with the Jeep dealer tomorrow, as Jeep should take responsibility for the car falling apart and should not only absorb the cost of the repair, but also investigate what went wrong as this kind of failure is bound to be fatal. If the Jeep dealer is not accommodating, we will pursue this through the NHTSA as well as the better business bureau. Worst case we will have to higher a lawyer.

- Bellemead, NJ, USA

problem #1

Aug 152005

Liberty 4WD 6-cyl

  • Automatic transmission
  • 48,000 miles
Was making a turn then heard a crunch sound tin he passenger's side, front end of the vehicle collapsed. Towed vehicle to the mechanic, who said it was a default of the dealer. Contacted the dealer, they are going to send someone out but when they get around to it. There was a recall for lower ball joints for 2002 and 2003 models. This happened on August 15, 2005. The front end has to have new axle. It was dragged on the ground and there was all different kinds of fluid on the ground. There was also damage to body of the vehicle. The consumer stated the vehicle was fixed, however the lower ball was not replaced.

- Huntsville, MO, USA

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