This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have been dealing with electrical issues with our Jeep for a few years now. About 2 months ago, the Airbag light turned on the dash, along with the Seatbelt light (although I am buckled in). I have now found that there are up to 6 recalls on the Airbag malfunctioning, but have never receive a recall or mention of this kind of malfunction when buying the car. How can I get this corrected? This car will not keep us safe, better yet pass an inspection with this manufacture's malfunction.
I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.
on 10/18/2023 my 2011 jeep wrangler jk sport was driving on highway I-270. after driving for 10 miles the jeep started to jump back and forth like it was running out of fuel. then the jeep just died while driving in the fast lane. I managed to get it to the side break down lane by coasting it over with out injury's, but almost caused tree car crash by them avoiding contact with my jeep. I had the jeep towed home by friend and had it checked out there was not dash lights, not radio, no headlights, and when the key was turned on the dash would not light up or start at all. I call the dealer for there information on this. They told me that the ignition switch was not working. I replaced it with 2 other switches and still same problem. I finally had an associate that works at a dodge dealer come to look at it as a favor. He told me the TIPM module was not working by not allowing power to distribute to the electrical components and also fuel pump. therefore I would have to get the TIPM MODULE replace or repaired. This is not the 1st time he has seen this happen, he has seen lost of complaint on this issue from other owners and repair shops and then told me that I was very lucky that the jeep di not get hit on me injured from it shutting off on the highway. I told him that I would not include his name in my report to you or the dodge dealers, he does not want to get in any trouble or loose his employment and I respect that.
TIPM failure. Lights, Turn Signals, Fuel Pump, Windshield wiper malfunctions. 89,000 miles on car. Wipers went to constant on. Lights went to off. Turn signals ceased working. This was a know issue for Chrysler. The TIPM was recalled on other Jeep and Chrysler models.
- West Chester, OH, USA
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While travelling country road (divided highway) cruising at approximately 65 mph (cruise control engaged) the message indicator went "ding" and the check engine light began flashing. I turned on flashers, slowed down and found a commercial driveway into which I could exit and stop off roadway. After turning off ignition I immediately raised the hood and found active fire (flames) to the rear of the intake manifold and forward of the firewall where the wiring harness is located. I instructed my passenger to immediately exit the vehicle. I had bottles of drinking water with us (hot day in Texas) so I took three or four bottles of water and extinguished the flames from both sides of the upper engine. The flames were immediately extinguished indicating no presence of petroleum products fueling the flames. After ensuring that fire was fully extinguished I called a local towing service to come pick us up and drop the Jeep at a local NAPA repair shop. Shop located and ordered a new wiring harness as opposed to trying to repair existing harness. May file a claim with Auto Insurance after repairs are made.
Jeep was towed to shop due to starter randomly catching on fire. Asked mechanics to check the road walk. They said everything was fine but Jeep bounces all over the road. I have drove many keeps and this isn't normal and is unsafe to drive. Electrical issues with the heated seats. They turn on for 3-4 seconds and shut back off.
There is a bad connection with the gears according to the transmission. It's slipping and delayed movement to the vehicle. From time to time, the vehicle will slow down or stop all of a sudden when driving or turning a corner. It's very dangerous especially if someone is on your butt.
First my horn stopped working then the buttons on the steering wheel quit working then the radio started getting all static but at first when radio started being static the cd player still worked and then the cd player would play intermittenly and not a sound in radio mode now now cd, no radio, no steering wheel button and no horn. The cruise control light comes on if the button is pressed but that is it. It is important to have a working horn safety!!! I was told it is the clockspring going out and causing all these issues and causeing the amplifier to fail and the stereo malfunction and needing to be replaced. Costing a couple thousand dollars.
The horn stopped working, to my knowledge since we never had to use it until11/8/18, the day we had to escape the camp fire. Maybe it never worked! is this a recalled issue? in motion city street.
Complaint number: 1299598 the print out of my filed complaint is incorrect in that I did check the box to not share my complaint with the manufacturer I have photos of this fact on another camera not connected to the internet. Please make not of this complaint as I have.
Vehicle stationary, flooding front driver and passenger floorboards. 3+ inches. Not a drop of water anywhere else. 6 attempts at dealership service department by (the waterman), until completed. The service department has no record of this in their system according to them, I do. Caused electrical, rusting, carpeting buckled now loose bunching under gas and brake pedals. Received NHTSA recall notification, of the seatbelts in my 2011 Jeep Wrangler, ,have not received any notification from manufacturer. Last recall for drivers airbag, takata dangers, the dealerships repair department insisted no such recall existed, and claims to have replaced the passenger airbag that had already been replaced. My VIN # pulls up all recalls completed. This is not true. I have records of dates of service and photos. I don't have a scanner to upload them. Flooding occurred while vehicle was stationary and parked in driveway of home.
So they (mopar/Jeep) have had this Jeep clock spring recall issue for a while now... we have had it replaced twice now under the recall and it is still doing the exact same thing... so the recall fix was nothing but a sham... it did not fix the problem and the problem still persists and I am not fixing it for a third time when the solution they came up with for the recall is not a solution it just masks the problem for a little while... so now once again the clock spring is out in it and I am at my wits end with it!
I had just dropped my 6 year old off school, went to leave with my 7 month old and ended up stranded because the alternator went out, just to find out that there is a sensor in the computer and isn't something that can be fixed real quick. So now am in a major bind trying to get my family places while my Jeep sits.
Clock spring malfunction- the buttons on the steering wheel have all gone out, the horn no longer works, and the airbag light is on. This happened suddenly when I went to turn my car on after it had been parked and turned off for the night.
At the time my vehicle was recalled for side mirror/back defroster recall, my rear window defroster was working properly. When the recall repair work was completed, the rear defroster did not work since. I have taken it to Jeep on more than one occasion & they cannot fix it. I was told I had to replace the entire rear window. The problem is a safety issue because when the rear window is fogged up, there is zero visibility. This is very dangerous when I am driving and cannot see what's behind me! it's a common issue with Jeep vehicles and it was working fine before my recall repairs. A Jeep dealership has tried several times to fix the problem. The side mirrors worked better before the recall repairs as well.
Takata recall - bought my vehicle, no light was ever on. About 4 months after purchasing vehicle till present - airbags light comes on with dings, stays on. Electrical is failing, can't seem to find the reason for the electrical malfunctions. Cruise and trac control kick on and off whenever they want to, that has been scary (moving all 4 times, 4 on interstate, 1 as I was turning a sharp turn after I had slowed). In the date slot below, I will put the 1st known time it happened to me, as there has been several.
Takata recall, for my location has yet to be addressed. I have spoken to several employees in the service department of the dealership from which it was purchased as well as to several people including the manager of the dealership. Only one person from the service department looked up my vehicle on her computer and found the recalled and several complaints, attempted repairs that failed to be repaired, my service team manager lying to my face after being presented with NHTSA documentation proving my claims, several attempts to repair the recalled parts, service department claims in report, recalled problem repaired when it has not been or claiming unable to reproduce claimed recalled problem. For years until the manufacturers warranty and the extended service mechanical warranty as well as the extended internal warranty expired with out acknowledgment of the dangerous conditions I am having to drive a vehicle with several highly dangerous life threatening issues some recalled by manufacturer others they've ignored as well as ignoring me the owner. These issues continue to this day! the electrical system and computer, while driving on U.S. I-95 heading West in rush hour traffic my vehicle went dead surrounded by vehicles going well above the 55 mph speed limit. Some how I managed to manouver it thre lanes over to the non-exhisting pull over lane as the steering wheel was locked. There was no power. I called 911, who hung up on me, as did the local police department of princinct 3, only the arrival of the tow truck and driver who managed to set reflective warning triangles far behind my vehicle and repidly assisting me to exit my vehicle without injury or death. Then proceeded to tow my vtto the service department of the dealership. The side rear view mirrors with a heating element that is supposed to keep them dry and clear in all weather were claimed fixed. More
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- Austin, TX, USA