This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have owned this 2022 Kia Carnival for about a year and half. Since owning this vehicle the front windshield glass has mysteriously gotten two separate cracks causing me to have to replace this glass twice. Initially when the cracks appear they are already 3-5 inches in length and continue to spread across the entire length of the glass without provocation. The glass seems to be pretty susceptible to these cracks because I have never owned a vehicle that this has occurred to so often and/or owned a vehicle where there would at least be a small crack that could be repaired without replacing the entire windshield.
A very small pebble hit the windshield causing a very large chip. We had the chip repaired to prevent further damage, but that did not help and it continued to crack in several different directions across the windshield. This made it very difficult to drive as it was hard to see especially when the sun would hit the cracks and almost blind you.
We have owned this vehicle for about 15 months. With this replacement, we will be on our third windshield. The first windshield needed to be replaced after a crack started across the windshield following a pebble that hit the edge of the glass. We went through our insurance as there was an impact-€"however minor. We waited over three months for an OEM replacement windshield, and had it professionally installed. Now, two months later, we come out to our parked car and there is a crack in the middle of our windshield! There was no impact with anything, or a chip to be found anywhere. This crack is spreading through the driver-€™s line of sight and raises serious concerns as to the integrity of this glass and its ability to protect us on the highway. Of all the vehicles we-€™ve owned over the last twenty years of driving, we have never had to replace cracked windshields like this. At this point we are looking at the Kia OEM glass as being defective.
Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.
Since we purchased the car in March 2021, none of the 12V or 115V outlets work in the car. It has been months since our dealership, City Kia, said they ordered the parts but we still have no ETA and on this site it says our vehicle has no outstanding recalls....which it does...the outlets. Dealership has been notified but no warning lights have gone off on the dash board. The outlets simply do not work. Our front windshield also developed a small chip near the bottom of the windshield under the wiper blades and the crack has expended rapidly while sitting still in our driveway. The crack now has splintered off into multiple cracks and expands our entire windshield. The quality and integrity of the windshield glass seems to be of poor quality and I do not feel safe to continue to drive it in fear that it will shatter. Our windshield has also been ordered through Greenway Kia through our car insurance and has no ETA on when it will be replaced either!
A D V E R T I S E M E N T S
- Sheppard Afb, TX, USA