This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car had recall service performed last year at First Kia in Simi Valley, CA. The work (for engine fires) took four months to complete, because on my first two visits they were refusing to perform recall service. The recall was to fix oil leaks and update the knock sensor. They never did fix my leaking engine. A few weeks ago some engine noise made me concerned. First Kia denied any warranty coverage on the work performed. The recall notice meanwhile explicitly describes oil leak corrections and warranty updates. At present my car has a knocking trouble code and I've now been misled by First Kia into great cost.
The contact owns a 2014 Kia Forte. The contact stated that while driving at various speeds, the vehicle would suddenly go into limp mode and would not accelerate above 20 MPH. The check engine warning light was illuminated. The vehicle was towed to the local dealer however, the cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 145,000.
On November 2nd of 2020 my vehicle could barely make it up a highway incline, the RPM's would go high but, vehicle could get no speed or shift gears. My car actually cut off on me with no warning and at that time I was not in the slow lane which was dangerous. So I coasted off the exit and the car would not start. The car was towed to dealer and was checked out and repaired for a catalytic converter. Now on November 5th 2022 the vehicle started doing the same exact thing as before. Keep in mind its only been barely over year since converter was replaced. The engine again stalls out while driving and would not start. So, on 02/07/2022 I had a flex pipe put on the car. On 02/09/2022 I took it to an exhaust shop to have it checked. Once again they had to replace the converter due to it being clogged. The repair shop stated that this is a problem with GDI engines and that's it burning more oil causing the converter to clog. So this is unsafe to the consumer where it either stalls out or cuts off without notice. There is a problem because now I'm on my 2nd converter in little more than a year.
The car is running really terribly. Took to a Kia dealer to have recall for Knocking sensor and catalytic converter fixed as we were told by a prior mechanic. Car has 86,000 miles on it. The kia dealer did not fix the problem(s). Gave us back the car in the same working order it was in when they received. Didn't notify us of what was wrong with the car exactly and did not offer to fix or remedy it either on the recall or us paying out of pocket. But did tell us about multiple light bulbs that were out. I called and spoke to them about it and they told me that what is wrong with the car is not covered under the 2 recalls they repaired. But the things that are wrong with the car were under the recall notices that we read on the NHTSA website after entering the VIN.
Vehicle has 103k miles. Ticking noise evident from engine., which reacts to increase in RPM. Took to local Kia dealer for diagnosis - recommended a new engine. Cost of $6-7000 to replace the engine. This vehicle cost was just arouns $7000 last year when purchasded.
- Wauwatosa, WI, USA
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The contact owns a 2014 Kia Forte. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) and the vehicle was taken to the dealer for the recall repair; however, the dealer failed to update the Knock Sensor Detection System software. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken back to the dealer who updated the Knock Sensor Detection System software; however, the failure persisted. The vehicle was taken back to the dealer who diagnosed that the engine needed to be replaced. The dealer advised the contact that they would send a diagnostic report and video clips to the manufacturer to obtain the manufacturer's approval for the engine replacement. The manufacturer was notified of the failure and advised the contact to obtain a vehicle rental out-of-pocket and she would be reimbursed later. The vehicle was not repaired. The approximate failure mileage was 63,200.
The vehicle has been consuming and leaking oil for over two years. More recently the vehicle was started/running and it was identified that large amounts of oil were leaking from the engine. The vehicle was towed to the original Kia dealership where purchased. The Kia dealership has advised that the engine is seized and requires replacement. Kia has declined the dealership's request to replace engine. Recall for vehicle is currently open: Manufacturer Recall Number - SC200YD NHTSA Recall Number - 20V750
My Kia Forte when I put it in reverse it will jerk back then pause and hardly push itself backwards I have no control same as putting the car into Drive. I also consistently hear water in the bottom of my car swishing around.
The contact owns a 2014 Kia Forte. The contact stated that while his son was driving at 45 mph, the engine failed and smoke was coming from the engine. The contact's son was able to pull over and had the vehicle towed to the dealer. The dealer diagnosed the vehicle with engine failure, and no oil was found in the oil reservoir. The engine needed to be replaced. The vehicle was then towed to another dealer, Koons Annapolis Toyota (1107 West St, Annapolis, MD 21401), and the dealer sent documents from the previous dealer, Kia of Bowie, to the manufacturer. The Koons Annapolis Toyota dealer had the vehicle towed to Alexandria Car Clinic (3235 Colvin St, Alexandria, VA 22314) for the engine replacement. The contact later received notification of NHTSA Campaign Number: 20V750000 (Engine). The manufacturer was made aware of the failure and a case was opened. However, the manufacturer closed the case without notifying the contact and had not responded to the contact. The failure mileage was approximately 66,800.
The contact owns a 2014 Kia Forte. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated that while driving at an undisclosed speed, knocking noises were heard and the vehicle was consuming excessive amounts of engine oil after she checked the oil level. The vehicle was taken to the dealer and the dealer performed an engine and oil consumption test. The vehicle passed the engine test but failed the oil consumption test. The dealer updated the Knock Sensor Detection System (KSDS) software. The dealer informed the contact to bring the vehicle back after 1,000 miles for the oil consumption test. The contact took the vehicle back to the dealer after driving the vehicle for 1,000 miles and the vehicle failed the oil consumption test. The dealer informed the contact that they would not perform another oil consumption test and the engine would not be replaced since the vehicle had passed the engine test prior and they only replaced seized engines. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would contact the dealer. The failure mileage was approximately 68,000.
My 2.0L GDI engine developed a clacking sound and I have been told I need a new engine. It seems to be the same issue as the other Kia models with this same engine that have had their engines recalled. Yet Kia does not include the Forte in the recall, even though it is the same engine.
The contact owns a 2014 Kia Forte. The contact stated while driving approximately 80 MPH, the vehicle was shaking violently and stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer. The contact received notification of NHTSA campaign number: 20V750000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer who stated that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 130,000. Parts distribution disconnect.
The contact owns a 2014 Kia Forte. The contact stated that the vehicle was consuming excessive oil and there was oil leaking onto the ground. The contact had to put 1 to 2 quarts of oil for every trip. There was also smoke coming from the engine and a loud knocking noise was heard. The vehicle was taken to the dealer on four separate occasions and the dealer refilled the oil. However, the dealer could not diagnose the failure. The contact stated that the dealer attempted to make her sign a waiver but when she refused, the dealer would not provide any assistance. The vehicle was not repaired. The contact was concerned that the vehicle may catch fire. The contact attempted to contact the manufacturer but was not able to speak to a live representative. The failure mileage was 54,498.
I started trying in 2015 or 2016 to have my engine replaced and compensated for the purchase of both engines for the two Kia's I bought brand new when the engines went out on both of the cars weeks apart. Please can anyone help me with this situation, as I am at my wits end to be compensated for something that should have been taken care of the first time I reported their engines going out on two cars bought the very same day. Also on the Kia ending in VIN # 9225, it sat at the dealership for almost two years before I could even afford to have the motor replaced for it and the other one a little later. At the very least that can be verified, that I was paying on cars that weren't even running and just sitting until I could afford to replace the motors. I was on my way home from work when the engine light came on and the car started to just not want to move anymore. I barely made it home and eventually took it to Kia and was told the engine went out. I can only give an approximate date from the email of when I inquired about the motors later on when I could afford to have them replaced. I will have to get a copy of the receipt for the motor replacement of one of the Kia's from my daughter. I was told to contact Kia to verify the motors were replaced, but they wanted to charge me and I can't afford the amount for either of the cars to verify engine replacement on the cars. The repair shop that replaced the motors is no longer in business and the phone numbers are no longer associated with the business even though they still show as being open. I have emailed and contacted the information on the business's site, but no response at all. Please can someone help me with Kia in assisting with this matter as it should have been taken care of the very first time I called to report to the issue. Thank you for any assistance you can give
I started trying in 2015 or 2016 to have my engine replaced and compensated for the purchase of both engines for the two Kia's I bought brand new when the engines went out on both of the cars weeks apart. Please can anyone help me with this situation, as I am at my wits end to be compensated for something that should have been taken care of the first time I reported their engines going out on two cars bought the very same day. Also on the Kia ending in VIN # 9225, it sat at the dealership for almost two years before I could even afford to have the motor replaced for it and the other one a little later. At the very least that can be verified, that I was paying on cars that weren't even running and just sitting until I could afford to replace the motors. I was on my way home from work when the engine light came on and the car started to just not want to move anymore. I barely made it home and eventually took it to Kia and was told the engine went out. I can only give an approximate date from the email of when I inquired about the motors later on when I could afford to have them replaced. I will have to get a copy of the receipt for the motor replacement of one of the Kia's from my daughter. I was told to contact Kia to verify the motors were replaced, but they wanted to charge me and I can't afford the amount for either of the cars to verify engine replacement on the cars. The repair shop that replaced the motors is no longer in business and the phone numbers are no longer associated with the business even though they still show as being open. I have emailed and contacted the information on the business's site, but no response at all. Please can someone help me with Kia in assisting with this matter as it should have been taken care of the very first time I called to report to the issue. Thank you for any assistance you can give me.
The vehicle has spun a rod bearing of the internal engine. It is available for inspection upon request. Engine damage puts driver, passengers and all bystanders at extreme risk. Dealer has confirmed rod knock. Other automotive shop diagnosed spun rod bearing. The vehicle has not yet been inspected by the manufacturer, police, insurance representatives or others. The check engine light came on immediately before failure.
The contact owns a 2014 Kia Forte. The contact stated that while driving at various speeds, there was oil leaking onto the catalytic converter. The contact stated while driving the vehicle failed to accelerate. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who referred the contact to the local dealer. The vehicle was towed to the local dealer and the contact was informed that the engine and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Simi Valley, CA, USA