10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
2,369 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Kia Niro electrical problems

electrical problem

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2017 Kia Niro Owner Comments

problem #8

Mar 232023

Niro

  • miles

A D V E R T I S E M E N T S

I called my local Dealer Nationwide Kia in Timonium Maryland to get an appointment for the required recall. They have so far have been unresponsive, so I called Kia in California. I got a case # of 15374173 after waiting 1:30 mins on the phone. Called back the next week and they said they called the dealer and got no answer but left a message and they sent an email. Called back the next week and they said the dealer never responded and they sent another email. Called back today and sat on the phone with Kia California for another hour and they never answered. I'm very upset that i can't seem to get an appointment for a safety recall, what good does a recall do if the dealer won't answer me and the Kia Zone office can't force them into action.

- Cockeysville, MD, USA

problem #7

Jul 072022

Niro

  • miles
Car caught on fire while in motion on the highway due to safety recall issue

- Orlando, FL, USA

problem #6

Nov 222022

Niro

  • miles
Back seat got warm & later that morning car engine would not start but lights in vehicle came on. Appt made w/dealer who after a week hadn't done diagnostics nor checked battery & main hybrid fuse as I had requested. I towed to a service garage who upon starting to open the box covering battery, found battery had kindof exploded & bulged. I searched online for recalls on 12/7/22 and found a recall 11/10/22 -22V836000 (KIAs # is SC256) which is "Main Relay within Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance, which can overheat the rear seats." "This recall supersedes NHTSA recall number 18V-666. Vehicles already repaired under the previous recall will need to have the new remedy completed" I have receipt showing I had did the 1st recall but the recall is not showing up when I search my VIN#. Kia has found some dealers lied & never replaced the part they said they did. My car will be towed tomorrow to a KIA dealer who will look into this issue & what my battery looks like. No warning lights came on prior to the engine not starting. I called KIA cust service for recalls this morning 12/7 and they were no help to me at all seeing the recall isnt showing under my VIN number.

- Palm Beach Gardens, FL, USA

problem #5

Jun 142022

Niro

  • miles

A D V E R T I S E M E N T S

Intermittent failure of multifunction switch in steering column that controls lights, leading to loss of left-hand turn signal. Dealer checked bulb, socket, and wiring harness and could not reproduce the issue. This is a safety issue as it occurs without warning, lasts for days, and could cause an accident through inability to signal lane change or turn at intersection.

- Menlo Park , CA, USA

problem #4

Jan 082020

Niro 4-cyl

  • 7,421 miles
Sitting in veh. Ready to start.veh. Will turn on but not turn over. Battery strong, lights on and bright but no petal for a gas start. The veh. Was sitting still. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Charlotte, NC, USA

problem #3

Nov 172018

Niro

  • miles
I have tried on three occasions to have this recall fixed. Each time, I left the car with the dealer, waited all day and was told that the work wasn't done because that they has to order the part. The first time, covina Kia, sent me an E-mail telling me that I had cancelled the appointment, when they cancelled it because they couldn't get the part. The second time, the part was supposed to be in stock but was again not available. The last time was with citrus Kia. I called Kia customer care, reported the problem and was promised that it would be resolved. As of this date it hasn't. I believe, Kia is stalling this recall because they don't keep parts in stock. Currently, I have to wait until Feb. 6, to have the work done. This is los angeles with thousands of cars. I am especially suspicious of the E-mail as it made me look like I had cancelled the appointment.

- Chino, CA, USA

problem #2

May 102018

Niro

  • 11,500 miles
This car has been in the dealership 8 times since I purchased it in February 2017. The airbag sensors were defective and repaired. The car malfunctions over a bridge constantly on my way to work. Kia doesn't know why it does this. The latest issue is the transmission failing in traffic and there being no acceleration. I've been in a lot of unsafe situations because of these issues. Kia corporation has been involved and a tech has been flown out to investigate my car. I'm currently suing them to repurchase it as a lemon. This could be the beginning of issues with this model. They have had airbag and electrical issues with several other models historically. No one can tell me why my car keeps breaking down. I have several invoices and pictures.

- Hampton, MN, USA

problem #1

Feb 222017

Niro

  • 30 miles
Leased the 2017 Kia Niro ex hybrid car, late Sunday, February 19, 2017 and drove home 10+ miles. Odometer had 15 miles at start. Left the car in the garage for two days and attempted to drive it early Wednesday, February 22, 2017 at 4am. Backing out of the garage and was steering onto the street when the power steering warning light came on and steering was very difficult and noisy (growling) - vibrating while turning the wheel itself. Pulled back into the garage and all warning lights came on. Shut the car off and retried several times. Waited with the car idling. Battery - hybrid system warning light came on. Let the car sit and looked in the manual for answers. Tried backing out again and all the warning lights came on again, and steering was again very difficult. Drove back into the garage. Called the roadside assistance number and the flatbed truck took the 2017 Kia Niro ex back to the dealership. The tow driver had much trouble getting the car out of the garage and maneuvered onto the flatbed. This is a serious safety issue to us because of a catastrophic steering failure. Received call from service at Kia cerritos saying power steering motor had to be replaced and that Korean engineers were flying out to look at the car personally. Still do not have a car, but we are in limbo now about the brand itself. We do not want this car or a Kia product.

- Long Beach, CA, USA

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