Car caught on fire while in motion on the highway due to safety recall issue

- Orlando, FL, USA

Active Air flap system error message and check engine light. Error message and check engine light come on and off randomly kind of annoying since I've only had it just over a month and already have to have it go to get repaired

- Knapp, WI, USA

My 2017 Kia Niro (hybrid) discharges white smoke and overheats while being driven. I brought it to a reputable mechanic immediately. After a thorough inspection, it was discovered that coolant is leaking into the engine because the 'heat exchange recovery unit' is not functioning correctly. There are two similar complaints about the same model vehicle already posted on your site (NHTSA #11442817 & #11457565). A Kia dealership told my mechanic that the part (#28601G5320) is on back order everywhere w/ no availability in sight.

- Worcester, MA, USA

Major coolant leak causing engine to overheat

- Jonesboro, GA, USA

On 12/03/2021 I noticed white steam coming from the exhaust of my vehicle. Very shortly after noticing this issue I lost all heat and the engine temperature began to rise. I immediately checked the engine coolant level and noticed the reservoir was empty. On 12/04/2021 an authorized dealer diagnosed the issue as a cracked catalytic converter/heat recovery unit. This assembly allows exhaust gases to heat up engine coolant to improve gas efficiency. When the system fails it allows engine coolant to burn off an causes the vehicle to unexpectedly over heat, hence putting the occupants at great risk. Simple internet research has shown that this is a common problem with this vehicle yet the dealer is refusing to pay for the replacement of this defective part.

- Lancaster, NY, USA

The contact owns a 2017 Kia Niro. The contact stated while driving at 70 mph, an abnormal sound was heard, and the vehicle lost forwards momentum. There was no warning light illuminated. The contact coasted the vehicle to the shoulder of the road. As the contact exited the vehicle, an abnormal odor appeared under the hood. There were no flames present. The contact stated that oil was seen leaking underneath the vehicle. The contact had the vehicle towed to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The vehicle was unable to drive. The contact mentioned NHTSA Campaign Number: 18V257000 (Hybrid Propulsion System) as a possible solution to the failure however, the Vin was not included. The manufacturer was made aware of the failure and informed the contact that the engine needed to be replaced. The failure mileage was approximately 39,000.

- Lancaster, TX, USA

The contact owns a 2017 Kia Niro. The contact stated while driving 35 mph, the vehicle stalled without warning. The contact took the vehicle to the local dealer, where the vehicle was being serviced. The vehicle was not yet diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 94,000.

- Edgewood, WA, USA

The contact owns a 2017 Kia Niro hybrid. The contact stated that while driving at an undisclosed speed, the check hybrid system message was displayed. After stopping and turning off the vehicle, the vehicle failed to restart. The vehicle was then towed to the local dealer rk Kia of vineland located at 612 N. delsea dr building 1, vineland, NJ 08360 who diagnosed that the engine failed due to a lack of oil in the engine. The vehicle was not repaired. The manufacturer was notified of the failure but, no assistance was offered. The failure mileage was 57,000. The VIN was not available.

- Salem, NJ, USA

The car misfires due to the egr valve and the engineer's of the car can't come up with a fix for the misfire problem the car has no power when this happens and is unsafe

- New Port Richey, FL, USA