Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
31,450 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul wheels / hubs problems

wheels / hubs problem

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2011 Kia Soul Owner Comments

problem #6

Jan 122016


  • 50,000 miles


The 18 inch hankook low profile tires are a death trap in winter. I went down an off ramp sideways. On ice and snow the original manufacturer tires, hankook 18 inch tires, are absolutely awful and a threat to anyone's life driving the vehicle. Breaking in winter is especially hazardous with these tires.

- North Canton, OH, USA

problem #5

Jan 012015


  • miles
3 problems :#1 the wheel pressure light stays on when idle and when I'm driving it but, my tires are at the same psi. Makes me keep thinking something is wrong. #2 in the winter time the rubber molding around doors sticks bad and starts to pull itself away from the glue keeping it on. #3 during the winter my windshield keeps icing up really bad (on the inside !). I can actually use my ice scraper on it. I expect this on the outside of a car but, I have never had a car do this on the inside, did they forget to seal it correctly?

- Happy Valley, OR, USA

problem #4

Sep 122015


  • 36,000 miles
A bad bearing, caused air pressure in left tire to inflate to a dangerous psi, that could blow tire, causing an accident at high speed and death. The vehicle was being used to drive 525 miles, from dallas to Kansas City, mo. Driving conditions were dry, with 85 deg outside temp. After driving 200 miles, the left tire heated up to a dangerous 45psi, causing the tire indicator light came on. We stopped to check tire and air pressure, found dangerous psi and released air to safe 32psi. After 150 miles, the left tire again re-inflated to dangerous 44psi again. We immediately pulled into walmart, replaced two front tires, thinking it was a worn left tire, but tire was graded at a #4, half wear. Both new tires were at proper inflation. After 175 miles, light came on again, driving on turnpike, at 65mph. Air psi was 46psi on the left tire, again. We removed 14 pds of air and drove 50 miles home. After taking it to a certified Kia service garage, they said it was the bearing and replaced the left bearing, at no charge, saying it was under warranty. The vehicle was not in an accident nor was the bearing damaged in any service repair process, indicating only reason for failure of bearing as poor manufacturing and/or installation. Bearing is either made with inferior material or not properly lubed/packed.

- Kansas City, MO, USA

problem #3

Sep 112014

Soul 4-cyl

  • 94,000 miles


My son and I were in a severe crash. We were hit from behind at about 50 mph by two cars. We were knocked off the road and down a drop off. We landed and went over large boulders. Car was totaled. Front end and rear end gone. Two wheels came off. No air bags deployed. This is a great concern for people that may want to purchase the Soul. All other vehicles in the crash had air bags that did deploy. I think if our air bags were working properly then my son and I may of not had such severe injuries to our heads, backs and necks.

- Custer, KY, USA

problem #2

Oct 222012

Soul 4-cyl

  • 8,200 miles
I was driving to work, making a left turn into the parking lot when the front passenger tire blew. The steering wheel pulled sharply to the right and I was pulled into a curb. This caused over $1600 worth of damage to the car. There was a huge hole in the side wall of the tire and no evidence of any metal or anything in the tire. Also, the tire pressure indicator light has never come on, so I know they were at the proper psi. I contacted the dealer when the accident happened, and was told they have no responsibility for the tires. They actually looked at the car and all they said was "this is just bad driving." I then called the Kia company and talked to three different people. Their conclusion was they are not responsible for the tires. One person even asked how much I weighed! this vehicle is a 2011 and only has 8,200 miles on it. I had to go through my insurance to get it fixed. I believe that Kia should stand by these tires, because nexxen come standard on their vehicles. Since this has happened, I have researched online and have found people have had similar problems with the tires on Kia vehicles.

- Arnold , MO, USA

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problem #1

May 262012


  • 500 miles
The contact owns a 2011 Kia Soul. The contact was driving 35 mph and heard a noise coming from the wheels. The vehicle was taken to the dealer who stated that the wheels were not the standard wheel size for the vehicle. The TPMS valve stem had broken off inside the wheels, causing the tire pressure warning lights to illuminate constantly. The vehicle was not repaired. The manufacturer was notified of the failure who offered no assistance. The VIN was unavailable. The failure mileage was 500 and the current mileage was 30,000.

- Bonne Terre, MO, USA

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