This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
the catalytic converter is damaged, soon the engin could fail, and there is a recall on the catalytic converter for this car type and model and year. it has all the symptoms that the converter is damaged, tried to liquid to fix it it did not work It is available for inspection no risk yet, inspected and problem was confirmed engine light is
Speed Control may have misfunctioned. I do not really know. When driving, the car randomly drops down to 5 mph and continues on its own at 5mph. The only way to stop is to turn off the engine. The car is not safe to drive This defect puts me at risk and all the cars following me at risk. This defect has not been independently verified but it is easy to reproduce. Check Engine was on due to problems with a multitude of engine sensors.
I got a recall letter in the mail too late! (October 2021) I received recall letter and called my local dealership 5 minutes after reading it & was told to put the letter in my glove box until my car completely broke down December 8th 2021. It was towed and was told it needed spark plugs & an oil chance which I knew wasn't the case. It sat at that dealership for two months with every service advisor giving me the run around and come to find out I'm not the first person. Had it towed to a different location where it sat for another two months where I had to fight to get a "goodwill" engine which we still paid almost $4,000 when it should of been for free! I got my car back March 31st 2022 and now my car had failed again! Am being told it's something different now & the STEALERSHIP wants another $1,500 from me! My child has had to miss dr appointments due to this and I've jad enough! Kia customer service is incompetent and Kia dealership service departments are as well! Due to the fact my engine should of been replaced for free like everyone else but someone decided to send me the recall letter LATE!
2013 Kia Soul base model when Kia reset engine because catallactic convertor (to show proper MPG) this started shortly after. Soul started having fuel levels drop to EMPTY after fueling. With fuel light & engine light coming on. Driving a short time fuel gauge then shows correct amount. This is occurring more often, talking with other Kia Soul owners they have seen it also. I am told sensors in fuel tank will need replaced almost $1000 but nothing can be done until lights stay on all time with NO GAURENTEE it will fix problem. Both of my Souls have this issue, I have 1 Soul still on the road, Soul 2 was traded in. Pictures from a video as event was happening.
- Pittsburgh, PA, USA
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My car without warning started smoking from the hood. I immediately parked the car, popped the hood, and flames starting rising from underneath before I had even exited the vehicle. Within 5 minutes of the smoke, my car was completely on fire.
It all started when I thought I received bad gas a couple of months ago after filling my tank up with regular gas from a Speedway, It didn't start right away, and that never happened and then it continued to Be hard to accelerate, as I drove it. That has happened on 2 other occasions since that incident a couple of months ago I would push the pedal to the floor and the RPM would not move it stayed on zero. The accelerator was resistant to move, but I made it home. Spoke a mechanic friend, who's done body work on my car, and thought, as I did, I had bad gas.. suggested, I get the fuel tank flushed and filled, which I did at Jiffy Lube. I've since put HEET in on every fill up, and used premium gas. Happened again yesterday am on my way home from work about about 830am. I was stopped at a light, it cut off, I put it in park, and cut it back on, but it was hard to accelerate. I made it home, but now extremely worried, given all the spontaneous fires, and engine problems. It's my only source of transportation, so I'm in desperate need of help.
The vehicle stalled while driving and the engine light was illuminated. The car would crank after sitting for a moment and then the car would stall again while driving. This was very dangerous being that this was in traffic. In February, the car was stalling and when towed to the dealer they diagnosed as having bad gas and to run the gas out of the tank. The engine light did not come on at this time. The charge was $168 to diagnose. The same problem is occurring a month later and the dealership responded that in order to diagnose the problem it will cost $420. This appears to be an excessive amount just to diagnose the problem and does not include any repairs. Being that the engine is stalling this and the seriousness of this, I would like to bring this to this Agency's attention. I am a senior citizen and would hate to think that the dealership is trying to take advantage of a woman who is a senior citizen. The car was in motion on surface streets but also on the highway at one point.
I have a 2013 Kia Soul, I have been paying my loan on this car since 2016. I take care of it and routinely do oil changes on it and up keep. Over the course of the past four months I noticed my car acting up, I had taken it to shops and none could find a problem. My car was not starting up, I would have to jiggle my wheel to miraculously get the vehicle to start. Then once it started it wouldn't accelerate and would slowly go into neutral. Progressively it got worse, my car would turn off if I was parked or at a stop sign or when going 20mph or less. On 12/24/2020 as I was driving my car on a major highway I saw smoke coming from my car. I turned the vehicle off and then as I restarted it, there was a loud clanging and the car was jumping. I immediately turned it off and got it towed. I am at a loss and completely at risk with this vehicle please help.
NHTSA campaign id 19V120000: The SC176 recall on my car was repaired May 30, 2019. Earlier this year my car began showing the signs of the further damage noted in the recall details. In April 2020 my car randomly stalled when in motion on a city street and the check engine light came on. I was able to coast off the road and eventually start the car again. The pandemic prevented me from having it serviced at my Kia dealership or elsewhere. Since April, this has occurred five times, both on city streets and the highway while in motion. The highway event was frightening as I was in heavy traffic travelling at 60 mph. My local one stop oil change re-opened and I was able to get an oil change May 5, 2020 at 110,431, then again on August 24, 2020 at 114,121 miles at one stop (receipt attached). A week later my engine oil pressure warning light came on despite the recent oil change. I added oil, but in two weeks the level is again low and I put in 2 quarts. I took it to the Kia service center September 16, 2020 at 115,179, and the oil was again low as shown on the attached receipt. Kia service was unable to determine the cause of the lost oil. Although my car had the repair performed for the recall, I'm afraid the piston has been damaged, causing the engine stalls. My oil is leaking out somewhere, so I fear it may be the broken connecting rod that has punctured the engine block allowing the engine oil to escape. The Kia quote for the brake, exhaust and tire work was expensive, so I had a friend's expert mechanic do the repairs for less. He warned me that the oil was leaking out and the engine may blow and I'll need a new engine, and strongly suggested I sell the car before that occurs. I cannot, in good conscience, sell it knowing the risk to a new owner. I hope this explanation will lead to Kia repairing my car properly.
Model car burns oil extremely quickly regardless of miles driven, no leaks found by mechanic, pistons have been replaced three times in the last six months. Steering wheel makes a knocking noise that started within the last three months.
While driving back home my 2013 Kia Soul L4 1.6 suddenly lost its power in the middle of the road. I was able to get it off of the road and check it up into a parking lot. I opened the hood and found everything was normal so I decided to drive back again but as soon I start the engine a red lighy got appears on the on. I got home and called a mechanic. A mechanic did a computer scan and the report fault code retrival and diagnosis were: #1= system to lean @ higher load bank # 1. then #2 - fuel pressure control low. He referred me to the dealership since it can not be fixed by them (recall) when I contacted Kia they told me my vehicle didn't qualify for any guarantee since it has 130K miles on it not recall cover, and I have to pay to fix it as my own expense but as I read it should be covered, I'm not sure why my car doesn't qualify. I have not other transportation vehicle and I don't have the funds to pay theexpensive dealership to fix it so please I need to know if you can help and asvise. Thank you.
It's been a lot of complications with the car steering collar car make a loud sound while driving over 60mph knock sensor causes a lot of problems with holding gas engine is very loud
2013 Kia Soul, just at 90kmiles, consuming motor oil at a rate of.75 quarts per 1000 miles according to Kia dealer conducting three oil consumption tests. Kia contends this is normal. Changed PCV valve during second oil consumption test with no effect on oil consumption. The car is driven around town, moderate distances, daily. The oil has been changed by local garages and the dealer at 5K mile incrememts. This issue began just after the Kia catalytic converter recall notice
Vehicle began making a noise and seemingly not getting gas anymore and came to a complete stop right in the middle of rush hour traffic.. I tried starting it and it would not start unless I pumped the gas petal, which sent plumes of white smoke and awfully strong gas odor. The car did this all the way home. I called a mechanic and he did a diagnostic test on it and said it was caused by one of two sensors. Three mechanics said the vehicle could have caught on fire and possibly exploded while I was driving it because it was dumping fuel on the engine. They said had there been one spark from the spark plugs that my car would have most likely blown up. I am scared to drive this car now and I don't know what to do at this point.
Kia Soul 2013 recall. We were driving home from work on the freeway going about 55mph and the check engine light started flashing. We rushed immediately to the kiadealership after hearing about the Kia engine fires. They scanned our vechiel and saidone of the engine coils may stop working. They said our car could just stop working on the road and then we would need to tow it in. This doesn't sound like a clear explaination of the problem to me. I'm concerned we'll keep driving the car and it will catch on fire.
On April 3rd, 2018 after stopping at a stop sign my car would not move when stepping on the gas pedal. Then it stalled out and would not start. Had help come within 30 minutes and when we tried to start it again, it did start and I drove it home. No engine lights came on. My husband changed the crank shaft sensor after researching online for the problem and talking to mechanics about it. Ran fine until May 1, 2018, as I was driving on the freeway in cruise control doing 65mph my car suddenly started slowing down. I had no trouble lights on. I pulled off to the side of the freeway and put it in park. When I revved the gas pedal the rpms went up. I sat for a minute and then put it in drive and when I released the brake it started to roll forward. I waited for the traffic to clear then gave it gas and I was able to get back on the freeway and brought the car home safely. We have been trying to figure out what is wrong but with no trouble lights coming on the dash and being unable to have a scanner check it D/T no trouble lights coming on we are clueless. Please check into this, it was very scary being on the freeway and having this happen.
Very soon after we bought the car new, we drove to ca. During the drive, I noticed that when I would slow to turn (like into a drive or parking lot) the car would act like it had a vapor lock- starved for fuel. I would pump the gas a couple of times and the car would respond (sometimes violently). This was at less than 6K miles. After trips to the dealer, who rode along with me and kept the car overnight for the manager to drive, they returned it saying they could not replicate my issue. So, nothing could be done. Two such complaints and I'm 30K miles further along with the issue still present. This is a definite safety issue!
- Silverdale, WA, USA
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A D V E R T I S E M E N T S
- Carencro, LA, USA