fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,206 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Soul lights problems

lights problem

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2014 Kia Soul Owner Comments

problem #7

Nov 012015


  • miles


I bought my 2014 Kia Soul with 6 miles on it Nov 2013. I have had nothing but problem after problem with my headlights turning off when I use my turn signal or after using my turn signal. I have taken it to the dealership to have the same problem fixed. Finally big red sports & imports took a Kia Soul off their car lot (after my 3rd trip there & they still didn't have the part) to put a new part in my car to fix the problem. I still had problems with my head lights so I took my Kia to a different dealership. Now my car won't go into reverse at times, and while I'm "trying" to put it in reverse my automatic locks start locking an un-locking really fast. I have to turn my car off, and try to start all over so it will go into reverse. I have also already had to have the battery replaced. My worry is my safety when driving at night with my head lights wanting to work when they feel like it. Or if I get stranded somewhere because my car won't shift gears.

- Stillwater, OK, USA

problem #6

Apr 012014


  • 10,000 miles
The contact owns a 2014 Kia Soul. While operating the vehicle, the low beam headlights operated intermittently. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.

- Villa Park, IL, USA

problem #5

Jul 262016


  • 30,000 miles
Head lights go out at night and daytime when in motion at least 5 times and have stayed out for as long as 20 seconds. Switch is in the on position. Has happened when in motion, turning with signal on, when setting still in traffic, in motion when taken to the dealer, sitting still in dealer service writing area. Green light on dash display sometimes goes out and sometimes stays on even when the lights go off. Lights were malfunctioning the first time I took it to the dealer--head lights were off, parking lights were on and switch was in the on position--the problem could not be reproduced when connected to diagnostic equipment. Dealer will not fix until problem is detected by diagnostic equip. Battery has also been rundown when parked for as short a period as 3 1/2 days when nothing has been left plugged in.

- West Friendship, MD, USA

problem #4

Aug 192016


  • 8,587 miles


The contact owns a 2014 Kia Soul. While driving various speeds, the headlights failed without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,587.

- Wilson, NC, USA

problem #3

May 282016


  • 38,850 miles
When driving with the headlights on they will randomly turn off for a bit then turn on again, but sometimes this requires trying to turn the headlights off then on again. Very dangerous when trying to drive at night. Brought vehicle to dealership where a check was run on it, they were unable to find the problem. I am unable to drive at night until the problem can be discovered.

- Hudson, NH, USA

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problem #2

Dec 152015


  • 40,000 miles
Headlight was intermittently going on and off. Would work for the first several minutes after turning it on for the first time in a day, but seemed to go out after it was warmed up. Went to change the bulb and discovered that the plug that the headlight bulb plugged in to was partially melted and brown, as if it had overheated or caught on fire briefly. Dealership replaced the headlight assembly under warranty. Notes from dealership below: Complaint C/S pass headlight is out and the outlet is burt check and advise cause found internal connector to bulb burnt/melted. Has original headlight bulb. Inspected for broken wires- found none correction jco headlight assy, under warranty

- Wichita, KS, USA

problem #1

Apr 182014


  • 6 miles
I had an emergency and tried at night to unlock electric doors for my passengers and I. upon attempting to manage the emergency and unlock the door for my passengers to exit the vehicle, I was greatly delayed because the "unlock light is non functioning" and can't be seen in the dark. This is a safety problem & I believe it warrants a recall because the dealer refuses to acknowledge it as a problem that needs correcting. Thanks god there was no fire! please advise and assist, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Oakland, CA, USA

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