TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
AVN DISPLAYS "UNABLE TO START VEHICLE" WARNING MESSAGE - ON SOME 2015~16MY SOUL EV (PS EV) VEHICLES, A CUSTOMER MAY COMPLAIN THAT A WARNING MESSAGE (“UNABLE TO START VEHICLE”) IS BEING DISPLAYED ON THE NAVIGATION HEAD UNIT SCREEN. THIS CONDITION MAY BE CAUSED BY LOOSE PIN(S) ON CONNECTOR M41-C (SEE DIAGRAM) ON THE BACK OF THE HEAD UNIT. FOLLOW THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN. NOTE: THE VEHICLE WILL START AND CONTINUE TO OPERATE NORMALLY WHILE THE WARNING MESSAGE IS DISPLAYED ON THE HEAD UNIT.

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Date Published
OCT 14, 2015
NHTSA TSB #
10089046
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