This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Kia Soul. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine, low oil, and battery warning lights were illuminated. The contact stated that the vehicle was making an abnormal rattling sound before the vehicle stalled. The contact coasted to a stop but was unable to restart the vehicle. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that an engine rod had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that vehicle was no longer under warranty. The failure mileage was 93,307.
The contact owns a 2020 Kia Soul. The contact stated that the vehicle was consuming a quart of oil every 1,000 miles. The contact stated that there were no visible leaks. While driving at an undisclosed speed, the vehicle stalled. The vehicle failed to accelerate above 2,500 RPM. There was smoke coming from the vehicle. There was an abnormal clunking sound coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 21V259000 (Engine). The vehicle was taken to the local dealer, where it was diagnosed and determined that a software update was needed. The contact was provided the cost for a diagnostic test. The vehicle was repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 69,000.
The contact owns a 2020 Kia Soul. The contact stated while driving 10 MPH on the driveway, the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with thermostat failure. The contact had the thermostat replaced and a coolant repair. The manufacturer was made aware of the failure. The failure mileage was approximately 9,408.
The contact owns a 2020 Kia Soul. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. The contact heard a loud banging sound coming from the engine compartment. In addition, there was blue smoke entering the cabin of the vehicle with smoke coming from the exhaust pipes. The contact stated that the vehicle lost motive power in the middle of the road. The vehicle was coasted to the shoulder of the roadway. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to tow the vehicle to the dealer for assistance. The vehicle was towed to the dealer; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure was not determined; however, the contact received an estimate for the repair from the dealer, which quoted a price to rebuild the engine. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to expect a call from the legal team. The failure mileage was approximately 121,000.
I was driving to work this morning and my check engine light started flashing.I took it to O'reilly's and plugged it in and it said something wrong with my engine.I just had it serviced and everything was fine and tell all of the sudden.This happened?Time this happened.I had to have 4 new engines put in my Kia.This has to be a recall
A D V E R T I S E M E N T S
- Flat Rock, MI, USA