This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After owning the vehicle for just two months, while driving on the highway a small particle struck the windshield and made a chip the size of a nickel. A few miles down the highway the same incident happened making a crack that is spidering the size of a half dollar. Spoke with the Kia dealer to report the issue. They do not have any windshield recalls at this time.
Cracked windshield. A pebble hit to windshield just below the front facing camera at 75 mph speed. No immediate crack, only chip. Car parked outside at Texas heat (+100F) and crack spread almost through windshield within 48 H.
Vehicle is 3 weeks old and next week we'll be having the 3rd windshield installed. The original and first replacement were damaged by rocks being thrown up by semi trucks while driving on the interstate. Previously owned a Kia sorento and had a replacement windshield installed and had 3 rock chips on the replacement when it was traded for the Telluride. Seems as if the Kia windshields are somehow inferior.
First roadtrip in vehicle noticed a tiny chip in the windshield in the lower left corner while refueling. I do not recall hearing or seeing anything hit the windshield while driving. Reached destination and the next morning I walked out to my vehicle to find a crack from the tiny chip location all the way to the middle of the windshield. I am told windshield for this vehicle is on backorder and have been waiting over a month for a replacement. Current estimate for replacement is second week in September.
Chip and crack in windshield. Unsure when it occurred, but I never heard something hit windshield. Most likely it happened while car was parked in parking lot.
- Freehold, NJ, USA
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Driving on highway and did not even hear or see anything hit the windshield. If it did it was minor and should not have caused the damage of a crack that spread across the windshield. I have driven a 2018 Ford Explorer, 2016 GMC Yukon, and 2019 GMC acadia when something had hit the windshield that can be seen and heard with barely any damage or damage that is simply filled/sealed. Please review to see if other complaints similar to this are in the database for this new entry 2020 Kia Telluride. I like everything else about this vehicle but this. They also stated it would be 2-8 weeks before a windshield will be available to install from Kia.
As I was driving down the highway today, a small rock came up and hit my windshield. It was very small and should not have damaged my windshield. I ended up with a large crack in my windshield.
Small pebble hit car windsheild on top left corner. Planning on pulling over to access situation. Then notice a crack that would not stop until it reached the review mirror. I called Kia corporate to report and they are aware that the 2020 Telluride are having windshield cracking problems but will not repair if caused by pebble. Only if stress crack. I have heard of to many problems with the 2020 Telluride windshield and think they need to investigate issue further for safety reasons.
I have an issue with the glass quality/design. In the first two weeks (5/13/19) my right passenger window cracked. I did hear a very slight sound (like a water bottle expanding) but didn't see anything. Within an hour, the crack occurred. There was a very small 'ding' but continued to break. I repaired it with my insurance. On 7/16 I parked at work as usual. When I returned to my car, my front windshield had a 6-7 inch crack. I could not see an impact site. The crack is up around 10 high and now splitting to the left across. We were able to see what amounts to a 'scratch' to the touch. It is no larger than the tip of a sharp pencil. I understand debris hitting glass may render a crack, but to this degree seems to be a bigger issue I am very concerned about the quality and do not understand why I have had these two issues with very little impact to the glass. In previous cars I have had huge rocks hit and ended up with scratched/dinged glass. Without shatters, cracks. I researched many websites and dealers and I am seeing this is a common issue.
We bought our 2020 Kia Telluride 7-3-2019 & on 7-11-2019 our windshield broke from a small rock while driving 35 mph today from a passing car. I have heard of 100S of other customers having the same issue with these inferior windshield windows with poor unsafe production.
A D V E R T I S E M E N T S
- Parrish, FL, USA