This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2024 Kia Telluride. The contact stated that while driving 45 MPH, a small rock struck the front windshield, creating a bullet-sized hole in the windshield. Additionally, while driving on the Interstate on two separate occasions, rocks struck the front windshield and caused chips in the windshield. The vehicle was taken to a glass center, where the windshield was replaced. The technician informed the contact that the glass was thin. The contact called the local dealer and was informed that the windshield was thin and there was no recall for the failure. The dealer informed the contact that the glass needed to be replaced and recalibrated. The contact called two other dealers in Texas and retrieved similar information. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 42.
Within a week of taking delivery of my car after purchase the lower right corner of my windshield developed a 16" crack. To my knowledge, my windshield had not been struck by any object and I had only driven it 300 miles since picking it up. The crack is a safety issue as it limits or inhibits visibility through the windshield.
Car was traveling down the road at 45 miles an hour. The windshield cracked under normal driving conditions. Living in Iowa this would fall under the class action.
- Clive, IA, USA
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- Lewisville, TX, USA