really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,096 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Lexus ES 350 brakes problems

brakes problem

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2014 Lexus ES 350 Owner Comments

problem #2

Dec 022014

ES 350

  • 3,500 miles


The contact owns a 2014 Lexus ES350. While making a U turn at approximately 5 mph, the rpms increased, the steering wheel seized, and the brake pedal failed to slow the vehicle down without warning. The contact crashed the vehicle into a fence and a tree. A police report was filed and there were no injuries. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,500. Updated 03/30/15

- Jericho, NY, USA

problem #1

Mar 182014

ES 350 6-cyl

  • 693 miles
On 03/18/14 (morning), an independent mechanic inspected and concluded through testing that one of the engine motor mounts was broken/defective and needs to be replaced. I was present for the test and the mechanic walked me through each step and pointed out exactly what was happening and why. On 03/19/14 (morning), Lexus dealership denies anything is wrong with the motor mounts and cannot "replicate" the problem. On 03/19/14 (afternoon) I met with the Lexus service technician and we perform the exact same test as my independent mechanic. Although Lexus claims no repairs were done since they didn't find a problem, the test now shows the motor mounts as being in working order (magically) although Lexus denies nothing was ever wrong and nothing was repaired by Lexus, its apparent to me and my mechanic that repairs have been made by them to fix the problem without it being documented.

- Grand Prairie, TX, USA

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