NHTSA — Air Bags Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Lexus GS 350 seat belts / air bags problems

seat belts / air bags problem

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2010 Lexus GS 350 Owner Comments

problem #5

Feb 172019

GS 350

  • miles

A D V E R T I S E M E N T S

While I was driving my Lexus the drivers side curtain airbag deployed without any type of accident or incident. I also have dash camera video at the exact moment the airbags deployed. This was beyond frightening to have them deploy without an accident. I contacted Lexus and they do not seem that concerned. There is some serious safety defect for this to have happened without a crash. I can't imagine if the vehicle was making a turn because we would not have been able to see. I would never want this to happen to anyone else. Now I have to pay around 5,000. To fix something that I did not cause and seems like a very serious safety defect. The dealer seriously told me my vehicle was out warranty. I contacted scott murphy@Toyota corporation and he can't conceptualize that it was not in a collision. After speaking with them I wonder if this has happened to others and they just said ' it is out of warranty'?? thank you and I hope no one ever has to experience there airbags deploying without an accident or dealing with Lexus. Thank you.

- Palmdale, CA, USA

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problem #4

Aug 232011

GS 350

  • miles
Problems with my passenger aiirbag not deflating when I hit the front number of my car at 35 mph. Car 🚗 was in motion.

- Grenada, MS, USA

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problem #3

Jun 012016

GS 350

  • miles
Takata airbag recall-- Lexus has not offered a fix for the recall of the front passenger airbag recall. Our ES 350 has been rendered unusable since we cannot carry any passengers in the front seat. Lexus has not offered to disable the front airbag so that seat can be used until the recall is completed. We need another vehicle in the interim and have not been offered one by Lexus or need the front airbag disabled.

- Sacramento, CA, USA

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problem #2

Dec 092016

GS 350

  • miles
The replacement of my defective airbag is taking far too long. Lexus offered to give us an economy size rental car but, that is not large enough for my family so I have continued to drive my unsafe car. Lexus has not given us any indication as to when the replacement will be made. We just pray we are not in an accident of any kind.

- Laguna Niguel, CA, USA

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problem #1

Apr 042016

GS 350

  • 90,000 miles
The contact owns a 2010 Lexus Gs 350. While the vehicle was parked, the headrest air bag deployed without warning or impact. The vehicle was taken to the dealer where it was diagnosed that the headrest needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000. The VIN was not provided.

- Chicago, IL, USA

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