The contact owns a 2016 Lexus GX460. While pulling into a parking space at 3 mph, the engine started to make a loud abnormal noise and the vehicle inadvertently accelerated. The brake pedal was depressed, but the vehicle failed to stop. As a result, the contact crashed into two parked vehicles before coming to a complete stop. The contact sustained thumb injuries that required medical attention. A police report was filed. The vehicle was towed to an independent auto body shop. The contact called king sport Lexus at (423) 224-2270 (located at 2527 E stone dr., king sport, tn 37660) and was advised to call the Toyota manufacturer. The vehicle was not diagnosed or repaired. The contact called the manufacturer and case number: [xxx] was opened. The approximate failure mileage was 7,373. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wytheville, VA, USA