really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,407 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Lexus IS 250 body / paint problems

body / paint problem

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2007 Lexus IS 250 Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #44

Sep 102014

IS 250 6-cyl

  • 91,000 miles


Dashboard is literally melting. Looks shiny and is sticky to touch. Leaves black residue on fingers and creates a dangerous glare on windshield.

- Brandon, FL, USA

problem #43

Sep 012014

IS 250

  • miles
The dashboard seems to be melting and Is sticky and shiny. It creates a blind spot when the sun hits it just right. I contacted my Lexus dealer in austin and they say car Is out of warranty so they want us to pay to fix it. I don't think a dashboard should be melting and turning glossy. This should be considered a defect that poses a safety issue.

- Leander, TX, USA

problem #42

Sep 022013

IS 250

  • 85,000 miles
The contact owns a 2007 Lexus Is 250. The contact stated that the dashboard melted. The failure created a glare on the windshield that impaired the contact's visibility while driving in the daytime. The dealer stated that the dashboard needed to be replaced. The vehicle was not repaired and the manufacturer was notified of the failure. The failure mileage was 85,000.

- South Lake, TX, USA

problem #41

Mar 012014

IS 250 6-cyl

  • miles


The dashboard and door panels of my 2007 Lexus IS250 contain a rubber like material that has become sticky as if it is melting away. It has become extremely fragile to the touch, leaving your finger imprint or even a chunks to come off. When driving during the day, I now have a reflection of the whole dashboard on my windshield which impairs my visions as it is almost impossible to see out without sunglasses on. This has become a major safety issue and for the price tags that come with these vehicles, we should all be getting this problem fixed before it cost people their lives.

- Tampa, FL, USA

problem #40

Apr 012013

IS 250 6-cyl

  • 60,000 miles
The dash board and door panel are disintegrating. They are sticky and when touched it gets indented or the pieces just come off...

- Deltona, FL, USA

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problem #39

Aug 012011

IS 250 6-cyl

  • miles
My dash has been melting for a long time now, it first started lightly then would dry up but the last two summers it has gotten much worse. You can not see out the windshield driving in sunlight or when lights approach at night, glare from the shine on dash pad reflects up on windshield creating large reflective area. I have taken several images recently that show the clearly defective dangerous conditions this causes & in the images although very clear that it blocks sight... you can not tell the severity that Is actually present when traveling and it flashes across certain angles & something pulls out in front of my car I am totally blinded couple seconds. Enough time usually have hit brakes or swerve because can not see at all or if about too hit anything or not, luckily so far nothing has happened but if someone not used too this condition drove my car they would certainly have an accident no question. I have loaned the car too friends and brought back instantly because afraid too drive like this.

- Cartersville, GA, USA

problem #38

Jun 012012

IS 250

  • miles


The dashboard Is melting and causing a huge glare on the windshield making it hard to drive. Also the material on the door panel Is like clay. Your nails dig in.

- Tampa , FL, USA

problem #37

Aug 252014

IS 250

  • miles
My 2007 Lexus IS250 dashboard has sticky/melting issue. While driving during summer hot day in Texas, the melting dashboard generates light reflection on windshield makes me difficult to see the front objects. It also makes me feel unsafe because airbags just under it. Not sure airbags get deployed in the right time or not if an accident happens. Lexus should recall dashboards.

- Southlake, TX, USA

problem #36

Jan 012013

IS 250 6-cyl

  • 75,000 miles
Dashboard of the car has melted, specifically right in front of the driver position. The size of the melting/shiny reflective area is round and like 9 inches wide. The reflection of the shiny melting rubber from the dash affects having a clear visibility of the road. This is a safety hazard and not acceptable for a relatively new vehicle. This happened for the first time over two years ago, but it just keep getting worse, the car is driven by my pregnant wife.

- Irvine, CA, USA

problem #35

Aug 182014

IS 250 6-cyl

  • miles
My Lexus Is 250 has a melting and sticky dashboard as well as all four door sides and its handle bars. Every time I touch on the dashboard due to the top of the driver's wheel being so close, I had it on my fingertip being sticky and I have to wipe it off but still left some black mark on my finger. Also everytime I put the windshield cover to protect the heat from going inside, it placed some marks on the dashboard. It has been so bad to smell toxic chemicals coming from the dashboard while I'm in the car driving. Need to say more " I am afraid it may give me an illness in the future from smelling it into my lungs. Can't we have a recall from Lexus and do something about it real quickly ? it would be real nice to replace the old dashboard and sides with a best qualified standard with the materials that is safe that won't hurt the customer and won't damage from the sun from melting again. I see Lexus changed the dashboard material to some kind of leather or thick leather that won't melt. I paid alot of money for my car and I'm real disappointed about the quality of the interior of the car I pay for. I had an old car Honda civic for a long time and I never experienced a similar problem with a dashboard. Very good qualities in the interior in the Honda civic back the 1980S. Now 2005 to 2007 Lexus used a cheaper kind of material on the dashboard ?" we customers paid alot of hard money earned for this car we love. Thank you.

- Deerfield Beach, FL, USA

problem #34

Jul 302012

IS 250

  • 68,000 miles


Dashboard Is extremely sticky as if melted and causes an awful glare on the windshield during night and day hours. Lexus said this was a vanity issue and would not warranty it out. I do not have the money to replace the dashboard. Also the handles on the doors where the same materials Is, very soft and able to be manipulated which does not affect driving but it Is an issue.

- Largo, FL, USA

problem #33

Aug 012012

IS 250 6-cyl

  • miles
Dashboard and doors (inside) become sticky with black greasy pieces which comes off when touched.

- Naples, FL, USA

problem #32

May 012014

IS 250

  • 110,000 miles
The contact owns a 2007 Lexus IS250. The contact stated that the dashboard was melting. The glare from the dashboard obstructed the contact's view when driving in sunny conditions. The dealer had never before seen that type of failure. The vehicle was not repaired. The failure mileage was 110,000.

- Greensboro , NC, USA

problem #31

May 012013

IS 250 6-cyl

  • 48,000 miles
The dashboard in my Lexus IS250 appears to be melting. The dashboard becomes extremely sticky when the vehicle Is in the sunlight. As a result of the inferior quality, a shine Is beginning to appear on the dashboard which reflects on to the windshield when in the sun. The reflection in the windshield makes it difficult to see when driving and Is getting increasingly worse as time passes.

- Lewisville, TX, USA

problem #30

Jul 012012

IS 250

  • miles
For several years dash and other rubber parts of interior are melting and forming a gummy/glue type substance that causes permanent damage to appearance and sticks to anything that touches it including damaging clothing. Lexus made me pay for labor to replace dash but refused to replace door components saying it was too expensive to fix and they insisted I pay for the entire cost of replacing all 4 doors. This is ridiculous that car owners have to pay for fixing a manufacturing defect that is caused by using a rubber that degrades over time and becomes a gooey substance.

- Weston, FL, USA

problem #29

Jul 012013

IS 250 6-cyl

  • 47,000 miles
Dashboard is extremely sticky and appears to be melting.

- Lewisville, TX, USA

problem #28

Jul 012013

IS 250 6-cyl

  • miles
Dashboard on this vehicle Is slowly melting off causing a hazardous glare when driving. The glare interferes with vision while driving. With the dashboard melting I am now questioning whether the air bags are in full function or if they are faulty. The door panels are staining clothing and handbags as well. Lexus has said this has been reported many times and they are aware but they are unable to assist with this issue. Driving this car during daylight Is becoming dangerous.

- Tampa, FL, USA

problem #27

Aug 212013

IS 250 6-cyl

  • 74,000 miles
Dashboard started melting as well as doors after 3 days from when I bought the car from Lexus of orlando, took it back and they were not able to assist cause car was off warranty by 4K miles, if I knew this was happening I would have never bought it.

- Port Saint Lucie , FL, USA

problem #26

Mar 142014

IS 250 6-cyl

  • 107,000 miles
Purchased the 2007 Lexus Is 250 used in March, 2014. Within a couple of weeks, noticed the dashboard and interior door panels get very shiny and sticky (I.e. melting) when it is hot outside and the interior car temperature rises.

- Miami, FL, USA

problem #25

Apr 012010

IS 250 6-cyl

  • miles
Approximately 3 years after purchasing this vehicle, the dashboard and the doors started to get very sticky. When I inquire about this with the dealer in March of 2012 I was told there was nothing they could do, that I needed to have it replaced at my own cost. The problem continues to get worse as the dashboard/doors are melting and are also cracking.

- North Miami Beach, FL, USA

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