3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,181 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Lexus IS 250 miscellaneous problems

miscellaneous problem

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2009 Lexus IS 250 Owner Comments

problem #14

Feb 152020

IS 250

  • miles

A D V E R T I S E M E N T S

Dashboard and door panel are melting. The melting on the dashboard cause a shinny reflection that prevent visibility.

- Sarasota, FL, USA

problem #13

Nov 272020

IS 250

  • miles
I don't have to press the brake to switch gear like to put it from parked to drive

- Lauderdale Lakes, FL, USA

problem #12

Jun 012020

IS 250

  • 125,535 miles
Vehicle door panels and dashboard are melting and chunks come of when you graze the panels on a hot day even when putting windshield heat protectors material comes off

- Houston, TX, USA

problem #11

Apr 232020

IS 250

  • miles

A D V E R T I S E M E N T S

The dashboard Is melting and causing a sticky, viscous film that not only smells bad but Is causing a severe blinding glare while I am driving. It cannot be removed or remedied and it getting worse causing more of a safety issue

- Saint Petersburg, FL, USA

problem #10

Aug 012018

IS 250

  • 120,000 miles
Melting dashboard.

- Pasadena, CA, USA

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problem #9

Apr 012018

IS 250

  • miles
My dashboard is melted and sticky. Can be a safety hazard for glare on the road.

- Holiday, FL, USA

problem #8

Jan 212016

IS 250

  • 98,000 miles

A D V E R T I S E M E N T S

Dash material is decomposing, creating a large spot of glare onto windshield. Lexus is well aware of this from thousands of complaints, and in 2011 updated warranty for some vehicles.however they have told me that vehicle is not covered and are being sued buy many for this same complaint. Just adding my car to list I have seen that you already have. This makes it unsafe to drive inthe sunlight!!

- Statesville, NC, USA

problem #7

Oct 012018

IS 250

  • miles
My dashboard has that tacky glossy substance on it and causes issues with my visibility. I have tried to remove it and dull it so that it would be better to see, but I have not had any success.

- Rocky Mount, NC, USA

problem #6

Mar 012016

IS 250

  • 0 miles
Melting dashboard causing a glare while driving where you can't really see where you are going properly.

- Arlington, TX, USA

problem #5

Jul 012013

IS 250

  • 30,000 miles
The dashboard is melting, sticky and shiny, creates a mirror effect onthe all windshield. It is glaring and reflecting all over the windshield and makes driving not safe. It started few years back and getting worse. I contacted headquarters Lexus and was told by a supervisor that nothing they can do. That it is my problem.

- Aventura, FL, USA

problem #4

May 012017

IS 250

  • 75,000 miles

A D V E R T I S E M E N T S

My dashboard of my 2009 Lexus Is 250 is melting and causing a significant glare on my windshield when I'm driving the vehicle. It is progressively getting worse. Concern for visibility through the windshield as the dashboard continues to melt. The glare is worse depending on the time of day and direction I'm heading. There was a recall for this issue but only went up to 2008 models. Recall should have include 2009 models as well.

- West Palm Beach, FL, USA

problem #3

Mar 012016

IS 250

  • 64,000 miles
The dashboard is melting, its dangerous to drive this car in the daytime because the reflection of the sun causes it to shine on the melting dashboard, making it very difficult to see clearly. I called Lexus and they wont cover this defective part.

- Miramar Beach, FL, USA

problem #2

May 012015

IS 250

  • 65,000 miles
While driving 60 mph on the freeway my car suddenly stalls, loses power, and stops running!

- Seattle, WA, USA

problem #1

Apr 072015

IS 250

  • 55,000 miles
My dash board Is melting. It Is really sticky and produce a glare on windshield when driving in the direction of sun. It Is becoming very difficult to see. There Is a recall on other years and models. Recall should be reevaluated to include all cars effected by this defect.

- Honolulu , HI, USA

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