This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My wife was driving, we got check engine & VSC sign, we checked with car mechanic, who asked us to take to dealer, they diagnosed & fixed some parts & charged us around $1000 $, Next day she drove around 6 miles, she was ready to enter highway sign came, stop car immediately at safe place, she called dealer who advised to bring car back, she took car back, they diagnosed again & told us it will cost $4042.11 to replace brake actuator & brake pump, we searched that this was manufacturing defect, we contacted Lexus corporate office, they said that it factory defect only till 2018 & declined to fix, they said they send us letter, we never received any letter.Car mileage is around 120,000 only, my wife narrowly escaped accident, Is not dealer responsible to contact customers by phone or E mail for safety issues, moreover we took car to dealer multiple times for not staring, they fixed battery all the time, we also got car maintainece service from the dealer many times, was not it their responsibility to make us aware for this defect & fix" they should have diagnosed this problem when we took car for VSC & engine check sign" Pleas investigate so no body else suffers or dies in an accident, Thanks
Brake shake violently when applied makes loud noises does this most times car has new brakes and rotors mechanic thinks it-??s the brake actuator makes car unsafe to drive
- Deltona, FL, USA
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- Hampton, GA, USA