This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
WATER PUMP LEAKING COOLANT: This pump which pushes coolant for engine's cooling system is leaking in several Lexus vehicles. If not replaced, engine will not be operating efficiently and could result in catastrophic engine damage. My vehicle although out of warranty has not even reached 40,000 miles. Dealer provided estimate of $1,134.81 + tax. Dealer warned that if not replaced it could result in catastrophic engine damage that has costed people between $7,000-$21,000. On further research on Internet, I found that coolant water pump has failed in Lexus for several customers, for multiple models of Lexus, for several years, at low mileages. Despite this Lexus has never issued a recall of defective coolant water pump. I would request NHTSA to please investigate this serios issue. Thank You !!
Fagan rousseau 5-06-2017 reporting. Dealers hate me! for good cause, no records showing dot number on tires with warranty paying out on tire pressure check of monthly sitting, valve stems leak air, battery sitting over time loses charge, warranty pays for dealer to unwrap vehicle and attach glue decals to paint protected under warranty, no record of brand title, epa=filters, storage or driver type, engine meeting emmissions, dot = from Japan to usa to Toyota motor sales to dealer to me test driving cld class C commercial Lexus type O vehicle. Toyota wants floor mats inspected. After market parts added, no documents listed. No manufactured date, in floor room of Lexus, 13025 w Dodge St, omaha, ne, 68154
- Omaha, NE, USA
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- Plano, TX, USA