This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For some unknown reason the car will suddenly display multiple warning lights, check engine, service needed, traction control off/inactive then the car will go into reduced engine power mode which prevents acceleration and causes the car to feel like it-??s going to stall or shut off. This has happened several times on major high speed highways causing other cars to slam on their breaks, drive recklessly to avoid my failing car. My daughter has been in the car several times when this happened and it took everything in my power to not collide with another vehicle. We have taken the car to the Lexus dealership every time and they have tried to fix the car over a dozen times but it keeps happening. They don-??t seem to know the issue or cause, trying several different solutions. How can a car manufacturer not know what is wrong with their own car not how to fix it" What am I supposed to do, just keep driving it and pray an accident never happens" There is no warning when this happens and no way to keep the car from swiftly decelerating or keep the car from using -??minimal engine power-?? which I-??m to, d is to protect the engine but I-??m more worried about us. The date below is for the most recent incident.
Codes P219C & P0301 have continuously came on, these lights MIL have made the vehicle go from AWD to 2 wheel drive while in motion. [XXX] vehicle was taken to Bay Ridge Lexus. In brooklyn NY. They over looked this issue and stated it was something else. This has been confirmed via multiple diagnostics machines. Lexus of Edison has also decided not to cover this repair under warranty. The danger of going from 4 wheel drive into 2 wheel drive while in motion is extremely dangerous. These warning lights/MIL once activated has also caused the vehicles sonar to fail cause a serious safety issue. My vehicle is available to be inspected as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While vehicle was being driven into the garage the vehicle suddenly accelerated on it own without driver pushing on gas pedal. Vehicles automatic emergency braking did not engage. Vehicle then struck steel shelving and wooden cupboards causing considerable damage to vehicle. The body shop where the vehicle was taken for repair experienced the same surging phenomena when they moved the vehicle. There were no system warning lamps visible prior to the episode. The vehicle has not been inspected by Lexus.
Car stalled after 100+ miles driving. When gas pressed, the car thump/hump and irregular acceleration. Engine light on trac off. Stop car, engine off. Restart and can not accelerate (engine hump/thump/shake). Stop, rest, turn off AC/all other electronic, restart, very irregular acceleration, was able to drive with slow acceleration. Once past 25 mph, slow acceleration, no stall. Around 25 mph, car stalling. 2nd time into shop with same issue. 1st time Lexus indicated O-ring placed in reverse. New 2019 Lexus Rx350L with less than 4000 miles. 3rd time into shop. Local driving no issue.
Vehicle has been reported before for similar problems. This time, no power, severe stumbling, lurching. Check engine light comes on along with warning indicators that the electrical systems have failed. Lexus notified again and vehicle will be towed to dealership. This car is dangerous and life threatening as we were in traffic with no power. Dealer did not notify us of any problems prior to sale but this car qualifies as a lemon under AZ law. Additionally, if other Lexus owners are having this problem, they should immediately stop using the vehicle and park it before someone gets injured/killed.
- Goodyear, AZ, USA
Search CarComplaints.com for these popular complaint phrases...
Car does not speed when gas pressed, noise and car shakes. Engine check light on and screen showed trac off. Saw something with engine power issue. Parked car and called Lexus emergency. Car at dealership and it is being inspected.
Vehicle stumbles and loses power when accelerating. Loss of power when passing. Both situations caused driver to abort action for fear of not having the power to enter the roadway or pass vehicles. Lexus dealership acknowledged the problem with this vehicle and said the fuel pump was replaced because of a recall. Problem continues to exist and is dangerous to driver and others. Dealer further recommended we -?? change our driving habits -?? to remediate the problem. Not acceptable.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA