Dealer refused to make repairs in asheville after making appointment to repair. The consumer stated that the dealer advised the vehicle could not be repaired in-state.

- Asheville, NC, USA

Received 3 letters on recall #K6fv-aae. Called takata, Lexus customer experience, and the closest Lexus dealership in santa barbara. Nobody is following up. I am running a business and can only travel out of town on Saturday and will lose an entire day. Nobody is helping to resolve this situation or even make an appointment with Lexus for my out of town trip. Not honoring the recall. Requesting that Lexus buy back the defective car for $15000 and they can fix it whenever they get around to it. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Luis Obispo, CA, USA

Takata recall. The contact owns a 2003 Lexus SC430. The contact received notification of NHTSA campaign number: 19V741000 (air bags) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Fox Lexus of el paso (11165 gateway blvd w, el paso, tx 79935, 915-598-0399) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Las Cruces, NM, USA

Takata recall - when I checked under Lexus to see if my vehicle was listed it was but when I put in the VIN number it said O - so I'm confused why would it say yes under Lexus but not under the VIN number " is it safe "

- Edina, MN, USA

Received recall notice and scheduled appointment for air bag recall to be repaired. The Lexus dealer held the car for four days before realizing they did not have the parts to make the repair. We were told to pick up the car and they could not tell us when the parts would be available to remedy the recall defect. The notice says not to operate the car with a passenger until the repairs are complete.

- San Diego, CA, USA

The contact owns a 2003 Lexus SC430. The contact received notification of NHTSA campaign number: 14V312000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Grapeview, WA, USA

The contact owns a 2003 Lexus SC430. The contact received a notification for NHTSA campaign number: 14V350000 (air bags). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 12/30/14 the vehicle has been repaired updated 9/25/2015

- Weaver, AL, USA

No incident, just general complaint / concern - I am told to expect up to 60 days for part receipt to fix my vehicle. But it is clearly stated in the by recall notice not to drive vehicle with passenger seat occupied. Question: Is there a recourse since I will be unable to drive my vehicle for 60 days or more, and cannot get the part needed to make it safe for the passenger?

- Lindale, TX, USA

The contact owns a 2003 Lexus SC430. The contact received a recall notification for NHTSA campaign number: 14V655000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Tampa, FL, USA

The contact owns a 2003 Lexus SC430. The contact received a recall notification for NHTSA campaign number: 14V3500000 (air bags); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The VIN was unavailable. The contact had not experienced a failure.

- Boca Raton , FL, USA

The contact owns a 2003 Lexus SC430. The contact received notification of NHTSA campaign number: 14V350000 (air bags) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Atlanta, GA, USA

TL * the contact owns a 2003 Lexus SC430. The contact received a recall notice for NHTSA campaign number: 14V350000 (air bags); however, the part needed for the repair was unavailable. The dealer did not know when the part would arrive. The manufacturer was notified. The contact had not experienced a failure. Updated 09/16/14 updated 1/13/15 the consumer stated the air bag module was replaced by Lexus of tampa bay on 8/18/2014. Updated 1/13/2015

- Tampa, FL, USA

We received an interim notice regarding the possibility of a malfunction in the passenger air bag and that Toyota is working on a remedy. Since this situation could occur before the remedy is developed and implemented I request that NHTSA require Toyota provide interim relief in the form of deactivating the passenger side airbag until such time that a permanent fix is implemented. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Fenton, MI, USA