This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This car has been wrecked, due to the airbag, and the title was handed over to the insurance company and they issued us a check for settlement. The car was considered a total loss. We no longer own this car; however, we keep getting 3 or 4 postcards every month notifying us of the recall. I have made countless phone calls to get our names removed from the recall mailing list, to no avail. It is emotionally distressing to me to see these postcards arriving, reminding me of the auto accident that almost claimed my husband's life. Our recall I.D. number is KB8-42S. Would someone please remove us from the mailing list. The accident occured on 7/18/2018 and the airbag exploded, causing him to hit a tree head on. He was airlifted to a trauma center and spent over a week in intensive care, followed by several surgeries and follow up hospital stays. Please, someone, remove us the list.
Takata recall. The contact owns a 2004 Lexus SC430. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2004 Lexus SC430. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Parts are on back order and dealer requires that I bring in the car to "link" it to the back order and then they will schedule an appointment... this is unacceptable. They have my VIN; why should I have to physically drive far out of my way to schedule an appointment?
Parts not availabe to resolve recall to whom it concerns: Please allow me to express my fustration at trying to remedy a safety netice recall for a passenger airbag inflater for my 2004 Lexus SC430. On 8/12/2015 I made a appointment at wilkie Lexus of havertown. My appointment confirmation is below : while courteous, the service manage indicated that he did not have the parts and they are back ordered by at least two weeks. Even though I made my appointment 8/12 (weeks ago) indicating "front passenger airbag inflated module" as the reason for the service visit. Confirmation code: X0258rn6ej date and time: 08/27/2015 09:00 am vehicle: 2004 Lexus SC 430 further, the service manager did not provide a future appointment or offer to contact me when the parts were available. If the service recall is a serious as indicated by the recall notice, the parts should have been available for the appointment, or if the parts were not available I should have been rescheduled for a future appointment. I feel as this is a serious issue, however not having the parts for a recall is reflective of the service center and Lexus not taking the recall notice seriously and thus placing my family at risk. Please advise that I will be forwarding this complaint the the national highway trafic safety administration as is indicated the recall notice.
- Philadelphia, PA, USA
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The contact owns a 2004 Lexus SC430. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Lexus SC430. The contact received notification of NHTSA campaign number: 14V312000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Afton, TN, USA