I have spent numerous (more than 3 major problems) For example, a lot of dollars fixing water pump. The design is messed up where they place the water pump. Thousands in labor. The electric driver control malfunction and tire pressure is always lit. This occurred on drive home from brake recall fix. The engine stalls and also leaks. The seat moves sometimes without me wanting it to. The emergency brake slams on and stops and locks the car when in drive or reverse. Lincoln has been zero help and gave false promises.

- Sparta, WI, USA

The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It-€™s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action. Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!

- Sparta, WI, USA

The power steering went completely out while I was driving down the highway. I believe the problem is related to the power steering control module and the electric assist rack and pinion steering. It was the most dangerous situation I ever encountered. I narrowly missed causing an accident. There are several makes of Ford/Lincoln vehicles that have this problem dating back to 2011. The service advance trac displayed, steering assist fault service required displayed, pre collision assist not available displayed, hill assist not available displayed and a few others. They first appeared on Dec. 4th and next appeared around the 28th. The MKX is currently at Joe Machens Lincoln in Columbia, MO being inspected by the dealership and endurance, my warranty company.

- Eldon, MO, USA

In early September the vehicle was completely without electrical power. My husband was able to jump start the car. We bought a new battery from AutoZone and it was installed by their technician. September 22, 2022 the same issue occurred and the car had to be jump started. I took the vehicle to the dealership who was able to find no cause of the failure. There were no warning lamps, messages or other symptoms (no difficulty starting etc.) Based on other accounts this appears to be associated with NHTSA Campaign # 19V809000 - Electrical System. The dealership did not charge me for anything related to this failure as they could not recreate it.

- Cedar Park, TX, USA

The contact owns a 2016 Lincoln MKX. The contact stated that the vehicle failed to start after several attempts. The contact's husband replaced the battery, and the vehicle restarted; however, the failure reoccurred twice. The contact stated that the vehicle would not start. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 19V809000 (Electrical System). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 122,000.

- Myakka City, FL, USA

While driving, there is an electrical issue that is causing warning alarms to go off for hill-descend control, advance-trac traction control, etc. During this time, there is also a complete loss of power steering and making the vehicle almost impossible to turn. The first incident happened on November 26, 2021 around 7pm were I was able to stop prior to hitting a building. I shut the vehicle off and back on again and the power steering was now working. I was unable to get Lincoln to tow the vehicle because it was "too far" from the roadside tow drivers service area. On the same day, I drove it the rest of the way home but upon exciting the highway around 7:30pm, the power steering again went out and I was able to stop the vehicle prior to going into the ditch next to the road. I had it towed to a Lincoln dealer in Wixom, Michigan but over the weekend could not locate the vehicle and at that point I was talking to an Advisor with Lincoln. They told her it would be at least 5 weeks before they could even look at the vehicle so per her recommendation, it was towed to Lafontaine Lincoln in Flushing, Michigan. It was in the shop until Wednesday, December 15th. I was informed they changed out the steering rack and pinion but was given no paperwork because they told me it was all covered under warranty. On December 21, 2021 while driving on Linden Road in Fenton, Michigan, it did the same thing with my wife driving and resulted in a compete loss of power steering and she went into the oncoming lane around a bend before she was able to get the vehicle stopped. Luckily there was no oncoming traffic. I will be having it towed again to the dealership. Luckily for me, these incidents have only resulted in near-miss situations but this is a major issue and will result in serious accidents if it hasn't already.

- Fenton, MI, USA

The contact owns a 2016 Lincoln MKX. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic who replaced the battery and indicated that the gear selector indicator on the gauge cluster and shifter buttons remained illuminated while the vehicle was off causing the battery to drain. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 85,000.

- Middleton, WI, USA

The contact owned a 2016 Lincoln Mkx. The contact stated while coming out of a standstill, the vehicle stated "a train maintenance needed" warning light was illuminated. Shortly afterwards smoke was coming out of the engine compartment and the vehicle caught on fire. Fire marshals were called to scene and the fire was extinguished. A fire report was filed. The vehicle was towed to an insurance lot, where it was diagnosed with being destroyed. Upon investigation, the contact associated the failure with, NHTSA campaign number: 19V809000 (electrical system). The manufacturer was informed of failure and they apologized to contact for the failure. The failure mileage was approximately 29,600.

- Live Oak, FL, USA

The battery will discharge after three to five days without starting. The dealer has been unable to locate the battery draw after several visits. The battery was replaced on the first visit to the dealer service department but did not resolve this issue.

- Columbia, TN, USA

The contact owns a 2016 Lincoln Mkx. The contact received notification of NHTSA campaign number: 19V809000 (electrical system) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bowling green Lincoln auto sales (1079 N main St, bowling green, oh 43402) was contacted and informed the contact that the parts were not available. The manufacturer was contacted and confirmed parts not available. The contact had not experienced a failure. Parts distribution disconnect. Consumer states that repairs for the recall have been completed.

- Bowling Green, OH, USA

The contact owns 2016 Lincoln Mkx. The contact stated that the vehicle liftgate inadvertently closed trapping her. The contact stated that the failure previously occurred twice and others were able to assist her. However, this time she was by herself and when the liftgate came down, she sustained a broken hip and femur which required medical attention. The vehicle was towed to boulevard Ford Lincoln of lewes (18443 coastal hwy, lewes, de 19958) were the failure could not be duplicated. The vehicle was not repaired. The contact also stated that the manufacturer engineer was unable to diagnose the failure also. In addition, the contact stated that the side view mirror readjust independently while in reversing out of her driveway. The vehicle was taken to the same dealer where the review mirror was readjusted however the failure recurred while driving and the contact was unable to view the lanes. The contact also stated that a recall notification was received for NHTSA campaign number: 19V809000 (electrical system) however, part was not available for the repair. The manufacturer exceeded a reasonable amount of time for the recall repair. VIN tool confirms part not available. The manufacturer was made aware of the failures and provided a case number. The failure mileage was approximately 17,000.

- Rehoboth Beach, DE, USA

I received a recall notice from Lincoln describing the safet issues in December of 2019. Since then my car was never recalled for the safety recall repair. Safety recall 19S/41 / NHTSA recall 19V-809

- Garden City, NY, USA

In may and June of 2019 on 2 different occasions, our 2016 Lincoln Mkx ignition 'turned off' on its own without any input by the driver while using cruise-control on a crowded highway going 75 mph! when it occurred, a text message was displayed superimposed over the tachometer that read: 'caution: Ignition turned off'. fortunately, when it turned off, the car automatically shifted into 'neutral' instead of 'park', which it does automatically when the ignition switch is used to turn the car 'off'! after it shut off, we coasted in 'neutral' without power brakes or power steering while surrounded by mack trucks and other cars. Thank god there was a shoulder on the roadway where we could safely pull over. Before we could attempt to restart the car, we had to coast to a complete stop, put the car in 'park', depress the brake pedal, and press the ignition button. Had we been in a work-zone w/concrete barricades and no shoulder, we could have been run over/killed by a mack truck and/or other car(s) approaching from behind at high speeds. The service manager at our Lincoln dealership said they have never heard of this occurrence, but we easily found two (2) websites discussing this issue regarding the Mkx. We can only wonder how many people may have already died with no explanation about why they were at a full stop on a busy highway. Because we restarted the car, the service manager said the "error" history in the computer was erased - bad programing! both times our incidents happened, we had been driving about an hour on the highway. The car has been 'in the shop' at the dealership for 2 weeks, and we are still awaiting an explanation and fix. I'm not sure I'll ever feel confident/safe enough to drive it again!

- Dallas, TX, USA

On 5/11/19, I was driving about 50mph when the entire dash went dark, which also caused the engine to stop running (with 3/4 tank of gas) as I looked at an 'all power off' displayed in the information area of the dash (that normally displays the trip mileage indicator). I immediately pressed the emergency flash button which worked. Fortunately, I was in the right hand lane and had enough speed to simply coast to a safe area on the right shoulder. With the engine not running, I felt I had one chance to use the power brake pedal to stop the car. Had this occurred in a different place, my entire family could have been killed and no one would have known the reason was due to 'car failure'. I looked on the internet and found a number of complaints about the engine just stopping that have been documented with cases sent to NHTSA. Their frustration in summary is this: The service department says they can't reproduce the problem. To be clear; I just received a call from my Lincoln dealership on 5/15/19, as the service rep said they can't find a computer error code for the problem, and there is nothing else they can do at this point if they can't replicate the problem. At this point, I believe that if you see something fail, and don't resolve it, you'll see it again. Therefore, I don't trust this car as safe to drive. It is not an acceptable option to hear that your service department can't reproduce the problem. This may require your design engineers to be involved. The question is simple, 'what items can cause the computer to 'all power off'. no middle ground here as it is a life threatening issue that I just lived through.

- Manchester Township, NJ, USA

Back tail gate came back up after thought to be closed. Causing damage to the lift gate hitting the top of the garage door.

- Greenville, MI, USA

The contact owns a 2016 Lincoln Mkx. The contact noticed an abnormal toxic odor of strong fumes inside the vehicle weeks after purchasing the vehicle. The vehicle was taken to more than two dealers (first dealer: Wallace Lincoln, 5555 us-1, fort pierce, fl 34982, (772) 461-6060 and second dealer: Paradise Ford, 1360 w king St, cocoa, fl 32922, (321) 632-2222), but the odor issue was not resolved. The contact continued to inhale the toxic fumes. The manufacturer was notified of the failure and did not provide any further diagnostic testing. The contact received no solution and was uncertain of a repair remedy. The approximate failure mileage was less than 250. Updated 08/24/17

- Sebastian, FL, USA

After start and short drive including a left than right turn. At stop sign, vehicle dashboard lit up with safety warnings, started shaking, lost power, and started on fire. Smoke began in drivers side engine compartment and engulfed whole engine. Vehicle was serviced two days prior.

- Clarence Center, NY, USA

On 3 separate occasions (most recent on 9/16/16) power to vehicle simply cuts out - on two occasions it has occurred at high speeds on busy interstate with heavy traffic. Extreme danger, as unable to timely pull to side of the road causing traffic jams and potential accidents/rear-ends. Selling dealer has been unable to resolve or fix problem.

- Fayetteville, NC, USA

The contact owns a 2016 Lincoln Mkx. The contact stated that the warning indicator illuminated to check the head lamp system and "see manual on the display" displayed on the message board. The vehicle was taken to the dealer twice, but they were unable to replicate and diagnose the failure. The dealer reprogrammed the hcm, but the warning indicator flashed several times again months later. The vehicle was taken back to the dealer a third time for further testing again and they later told the contact to pick up the vehicle. The vehicle was not diagnosed. The manufacturer was notified. The contact was waiting for a response from the manufacturer. The approximate failure mileage was 365.

- Arlington, TX, USA

The contact owns a 2016 Lincoln Mkx. While driving approximately 55 mph, the vehicle lost power and failed to restart. The all wheel drive indicator illuminated. The contact called for roadside assistance, but the vehicle restarted before they arrived. The failure recurred on the way to the dealer, but the vehicle restarted. The dealer was unable to duplicate the failure. The manufacturer was made aware of the failure and informed the contact to document what happened. The failure mileage was 4,500.

- Queens Village, NY, USA