2016 Mazda CX-5 lights problems: daytime running led light failure

Daytime Running Led Light Failure

2016 Mazda CX-5 (Page 2 of 2)

This problem may be covered under warranty. Ask your Mazda dealer.

7.4

pretty bad
Typical Repair Cost:
$1,130
Average Mileage:
43,500 miles
Total Complaints:
39 complaints

Most Common Solutions:

  1. replace headlight assembly (15 reports)
  2. replace headlamp (13 reports)
  3. not sure (11 reports)
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2016 Mazda CX-5 lights problems

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2016 Mazda CX-5 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #19

Jun 152019

CX-5 GT 2.5L

  • Automatic transmission
  • 17,650 miles

A D V E R T I S E M E N T S

Noticed DRL flicker on passenger side. I have not visited the dealer yet, but, on-line discussion indicate the issue is a reported issue.

- darwinh, BRIDGMAN, US

problem #18

May 032019

CX-5 Gran Touring

  • Automatic transmission
  • 39,211 miles

My led front right running lights stopped working. I'm not sure exactly when but someone brought it to my attention at 39,000 miles. Definitely a faulty part or design. Mazda should replace!

- Bob H., Thousand Oaks, US

problem #17

Apr 182019

CX-5 Grand Touring 2.5L

  • Automatic transmission
  • 55,260 miles

I purchased this Mazda CX5 Touring edition as a "Certified used vehicle" seven months ago and now the drivers led lights are out and the headlight is flickering also. I took it to a Mazda dealer and was told it would cost $1,200 to fix it. After I picked myself off the floor, I asked if this was covered since I just purchased it 7 months ago. I was then told NO it's not covered. In my efforts to get to the bottom of this, I declined the repair and was then charged $60 for a "diagnostic" test on the vehicle. Diagnostic test...A 5 year old could have told them the light was out. I digress, this is unacceptable when a headlight cost $1,200 to fix? and Mazda knew about the issue and has done NOTHING to address it... Hello it's time for a RECALL. I love the vehicle but, this is my last.

- Manny C., Westford, MA, US

problem #16

Dec 152018

CX-5 Grand Touring 2.5L

  • Automatic transmission
  • 17,500 miles

A D V E R T I S E M E N T S

Disappointed as I had the car in for a regular inspection & oil change in Dec. and it was intermittent problem with the LED daylight running light ring. Dealer couldn't get it to flicker then. Now it flickers constantly and is dimmer, next I'm advised it will go out entirely. I get comments from friends and family when they notice also.

Mazda CX5 just rolled over 19000 Called dealer up as its due for an oil change, he said oh that's bad but probably not a warranty and they could look into it down the road on 30 mile check. Assembly likely to charge $1000 + .

This will really sour me on the brand if they don't pony up to this as a safety issue as its not a DIY $20 or even $50 easy fix. looks like bumper wrap etc have to be removed and entire assembly :-(

I suggest we all contact Mazda and ask for their help and some love since its a safety design fault. Daylight running light were designed for safety that's what we paid for & LED is supposed to the best.

- debes, Loveland, US

problem #15

Oct 152018

CX-5 Grand Touring 2.5L

  • Automatic transmission
  • 28,000 miles

There is no reasonable explanation for such a huge design screw up!

This has to be intentional.

More and more cars are being designed to make owners dependent on dealer repairs.

- mr.riccu2, Philadelphia, US

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problem #14

Mar 252019

CX-5 Grand Touring 2.5L

  • Automatic transmission
  • 37,225 miles

Just as the 3-year / 36,000 mile warranty expires, the passenger side LED daytime running light goes out. I took it in to the dealer to see how much it would cost to fix it and got a quote of $800 for the part + labor. Ridiculous. looking on here it seems that this problem is so common that Mazda should issue a recall or at least cover the costs for those of us experiencing the problem.

- Michael T., Wichita Falls, TX, US

problem #13

Mar 282019

(reported on)

CX-5 GT, AWD 4 DR 2.5L

  • Automatic transmission
  • 13,670 miles

A D V E R T I S E M E N T S

Fairly new 2016 CX-5 gt 17,000km when bought off Mazda dealership. After 4 months the driver LED stopped working. Dealership initially quoted $1000 to replace led strip. Just past the warrant so they fixed out of good faith. Dealership said this never happens and usually last up to 10 years. NOW the passenger led stopped working. I agree they should recall this issue very frustrating.

Update from Apr 21, 2019: Notified Mazda Canada. Inspection done by Mazda dealership. Report sent to Mazda Canada. Waiting on response for replacement.

- brittany.d, Oakville, ON, Canada

problem #12

Mar 012018

CX-5 GT 2.5L

  • Automatic transmission
  • 60,000 miles

Like all of the others on here the driver's side LED DRL failed after 3 years and 60,000 miles. Entire headlight assembly must be replaced as there is no separate bulb. Cost is over $1,000 at the dealer. This is a safety issued and should be a recall by Mazda.

- Soggy F., Ellijay, GA, US

problem #11

Jun 302018

CX-5 Grand Touring AWD 2.5L

  • Automatic transmission
  • 60,000 miles

There are problems with both LED running lights. One is completely out and the other has part of the LED strip not working. The dealership told me that they have had a number of these problems and that it would be over $1,000 per headlamp to fix (total replacement of each headlamp assembly). Was also told that if over 36,000 miles, warranty would not cover cost. Seems like this should be a recall if the problem is prevalent which it seems to be after seeing numerous complaints via web search.

- Brian H., Schoolcraft, MI, US

problem #10

Nov 152018

CX-5 Grand Touring AWD

  • Automatic transmission
  • 49,987 miles

Passenger side daytime running light failed. Grand touring model requires complete replacement of the light housing assembly. Approx $1500 out of pocket expense for a piece of technology with a MTBF of 100,000 hours.

- Gary S., New Cumberland, PA, US

problem #9

Dec 102018

CX-5 4WD Grand Touring

  • Automatic transmission
  • 55,000 miles

A D V E R T I S E M E N T S

My 2016 "top of the line" Mazda has failed Daytime Running Lights. Although there are lots of consumer complaints about this happening to a 2 year old vehicle - Mazda refuses to fix this safety related issue. I called my dealership and they said "oh yeah, that happens a lot on this model year". When I asked if this happens a lot, why is this important safety issue (I can't pass my annual auto check with this issue due to "safety") not under recall - I got nothing but a shoulder shrug and an estimate for $1500.00. Mazda should put out a recall over this safety issue and fix this problem - and the NSTB should prod them.

- Tracey S., Kingston, TN, US

problem #8

Nov 132018

CX-5

  • Automatic transmission
  • 35,000 miles

In November 2018 my driver's side drl stopped illuminating. This is a safety issue as daytime running lights are equipped on vehicles to enhance visibility. In doing my research, I see that hundreds of people have this same issue. Mazda intentionally designed these headlights so that you cannot just simply change the bulb. The led chips are soldered to the circuit board so that the entire headlight unit must be replaced at the cost of $1200-$1500 and in some cases more. Mazda advertised these specific headlights as being long lasting and providing enhanced safety as they adapt to changing roadway conditions. Also, of note, there was a recent national back order for these headlights. That is awfully suspicious for headlights that were advertised to be long lasting. MAZDA needs to do the right thing and conduct a recall investigation as this is a significant issue.

- Deborah S., Choctaw, OK, US

problem #7

Sep 012017

CX-5 Grand Touring

  • Automatic transmission
  • 35,000 miles

We have a 2016 Mazda CX5 Grand Touring that after 35K the Driver's side daylight running light started to flicker. I took the vehicle into Mazda where the technicians did a diagnostic check and could find a reason for why the light was flickering. The only solution offered me, no warranty available, was to replace the entire headlight assembly at the cost of $1200 OR just live with it. Not wanting to spend the money to repair a system for which there was no guarantee that it might happen again. I opted to let it remain flickering until at last it completely stopped working.

Jumping ahead a year or so and 30K miles, the Passenger side daylight running light did the same thing as the Driver's side running light and at 70,000+ miles, it too is "kuput". Now neither daylight running lights are working on a car with 70,000 mile on it and the cost of replacement is in the neighborhood of $2,400.

Now don't get e wrong, because I feel that this Mazda CX5 has been best and safest car I've even own. However until Mazda accepts responsibility for a development flaw that is unsafe in my opinion, I will not own another Mazda OR will I sing it's praises when sitting at Starbucks have coffee with my friends.

This is a safety issue that needs to be corrected thru a recall.

- ambush, Star, US

problem #6

Oct 312018

CX-5 Grand Touring 2.4L

  • Automatic transmission
  • 75,000 miles

The daytime LED running lights on my 2016 Mazda CX-5 Grand Touring edition began flickering and lighting at a very low level when my car had 75,000 miles. I took it to the dealer and found out that the only fix is to replace the entire headlight/running light assembly unit. This will cost me about $1000. I am concerned the car will not pass inspection. I am also concerned that the headlight will fail in the near future. According to this website (www.carcomplaints.com), there are numerous other 2016 CX-5 owners that have experienced the same situation. Will Mazda remedy this for its customers?

- Thomas H., Kernersville, US

problem #5

Jan 312018

CX-5 GT 2.4L

  • Automatic transmission
  • 27,962 miles

Led light start flashing and after couple of days was completely dead...the guy said they have to change the complete assembly and it cost around $1000.

- brunnheaven, Sherbrooke, QC, Canada

problem #4

Apr 202018

CX-5 AWD Grand Touring 2.5L

  • Automatic transmission
  • 12,000 miles

Around April 2018, my 2016 CX-5 Grand Touring AWD SUV passenger side daytime running light started flickering and subsequently became dim at around 12,000 miles (I am a retiree). Unfortunately I bought the car in Feb of 2015, so the vehicle's warranty has already run out. The dealer, when I called, would not agree to fix the problem for free. Instead, he would charge a $125 diagnostic fee (even though you bet they know exactly what the problem is! ) plus whatever the problem they need to fix. I was told it might not necessarily be the headlight/drl problem only, that it could be also electrical problem! I then googled on line and found that others said the fix may be as high as $1200. So I have been driving this Mazda's shame around town since. This is definitely will be my first and last Mazda vehicle for life !

- first&lastcx-5, Hudson, US

problem #3

Sep 012018

CX-5 Grand. Touring 4 cyl

  • Automatic transmission
  • 47,000 miles

I bought a 2016 CX5 I have 47k miles. The daytime running lights start to flicking. Took to dealership to price for light bulb. They informed me you have to replace the whole light unit costing $1200. I have only had my car for 2 months and the cost I paid for my car out of pocket. Now I have to pay $1200 to replace the light bulb is CRAZY!!! Can’t believe this is not covered in our warranty. The warranty ran out at 36k. I bought the extended warranty to help pay for large out of pocket cost to fix my car and this isn't covered. Why do our lights only last 2 years? This is just not fair to your customers. We need a recall to replace this.

- Diann G., Asheville, US

problem #2

Aug 062018

CX-5 Grand Touring 4 cyl

  • Automatic transmission
  • 31,000 miles

Have read many complaints from other CX5 owners about the DRL (daytime running lights) not working. Warranty ran out 2 weeks ago. I contacted the Mazda hotline and told them that the drivers side DRL quit working just before the warranty ran out, but due to a family illness I couldn't get to the dealer until now. They told me they needed more info from the dealer and would get back to me..I'm waiting. This should definitely be a factory recall for the life of the vehicle. If they won't cover it under warranty, I'll just have the other one turned off.and use my headlights in the day time.when necessary.

- John J., El Segundo, CA, US

problem #1

Oct 012017

CX-5 Grand Touring 4 cyl

  • Automatic transmission
  • 50,000 miles

Currently fighting to get the Extended Warranty to cover the replacement headlamp assembly. The dealer is saying they typically don't cover headlights/bulbs. This is not a replaceable part by the consumer. The LED's are marketed to last the life of the vehicle, so why is this happening less than 3 years into ownership of the car??? This is unacceptable and a very common safety failure. Why isn't this a recall Mazda??? Do you want to lose a bunch of loyal customers? I wouldn't! MAKE IT RIGHT DAMNIT! I'll see you in court.

- Tracey A., North East, MD, US

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