8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Mazda CX-5 wheels / hubs problems

wheels / hubs problem

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2019 Mazda CX-5 Owner Comments

problem #2

Dec 252019

CX-5

  • 5,000 miles

A D V E R T I S E M E N T S

The driver's side mirror would vibrate excessively at high speed. The car was taken to two different dealership but they couldn't figure out how to fix that. 2019 CX5 exhibits an excessive vibration from the driver-side power door mirror glass when the vehicle is driven at high speeds. This concern may be due to a lack of rigidity of the mirror base so the mirror vibrates when it receives vehicle vibration or wind pressure. With the weather warming up, stuff inside the door panels is expanding which magnifies the vibration issue. Vibration noise is getting worse coming from both door panels when the car hits a crack, bump, pothole, or when the radio is on. Mazda corporation lacks integrity and refuse to admit that they have a serious issue due to their poor quality control. This is isn't a new problem. 2013-2015 Cx-5 had same issue with driver's side mirror vibration but they issued a recall and the problem was from the door panel which lacked support and was poorly made in the 1st place.

- West Saint Paul, MN, USA

problem #1

Jul 162019

CX-5

  • 3,400 miles
I had a flat tire on the front left corner of the vehicle while driving on a high speed highway. In my effort (and that of a Wisconsin state trooper) to install the temporary spare tire I (we) discovered it would not fit on the car. It seemed to be the wrong type for my vehicle. I had it towed to a nearby dealership and they too could not understand why the spare would not fit. The mechanics best guess is that the brake caliper is to big for the spare preventing it from being installed. So they moved the left rear wheel to the front and installed the spare on the rear corner. Now let's be clear, I know and the dealership knows that putting the spare on the rear axle is the safest way to travel until a replacement tire is obtained. But, when you are stuck on a patch of asphalt between an exit ramp and the main thoroughfare with cars flying by you on both sides, as I was, you just want to get the hell out of there and not take any more time than necessary like rotating tires on one side of the car. I contacted Mazda about what happened and their answer was only put the spare on the rear axle citing an excerpt from the owner's manual. That statement in the manual only tells you it could be unsafe to put the spare on the front but nothing tells you it won't even fit. Because of this little "design flaw" I was forced into a prolonged dangerous situation. Quite simply I should be provided a spare that will fit every axle so I can get out of harms way as soon as possible.

- Madison, WI, USA

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