NHTSA — Air Bags Problems

2007 Mazda CX-7 (Page 2 of 6)

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CarComplaints.com Notes: The 2007 Mazda CX-7 has numerous reports filed with the NHTSA about engine & A/C problems.

Owners report problems with the 2007 CX-7's Variable Valve Timing (VVT) & timing chain failing, causing major damage to the engine — Mazda uses an interference design so typically the valves are bent & the entire engine needs to be replaced. Mazda dealers typically quote $9,000 for an engine replacement.

There is also a trend of the turbo failing at low mileage.

Finally for the 2007 CX-7 there is a clear pattern of A/C compressor failure at relatively low mileage. Owners report smoke & occasionally the serpentine belt catches fire when the A/C compressor clutch seizes while driving. Mazda extended the A/C warranty to 60,000 miles, however many owners report their A/C compressor failed very soon after the 60k mark.

In 2011, Mazda began a "Special Service Program" that extended the warranty to 7 years/70,000 miles covering turbocharger oil leaks & excessive timing chain noise — an early sign of timing chain failure. However coverage under the program requires perfect documentation of all required maintenance with other stipulations. Buyer beware.

10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
32,712 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Mazda CX-7 seat belts / air bags problems

seat belts / air bags problem

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2007 Mazda CX-7 Owner Comments (Page 2 of 6)

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problem #81

Aug 012017

CX-7

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 17V012000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (Liberty superstores located at 1101 E omaha St rapid city, sd 57701) who stated that the parts were on backorder. The contact called the manufacturer, but was unable to speak with a customer service representative. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rapid City, SD, USA

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problem #80

Mar 012017

CX-7

  • miles
I receive a recall letter about this problem since this day I been dealing with the Mazda dealer at 635 riverdale St West springfield and they been telling me that they need to other the part and they will call me when they have it so they can fix the problem I been calling them every month and they keep telling me the same story how long I need to wait if something happen to me or my car they will pay for everything? that is the only transportation that I have and I use my car to work every day so I want to know how long moths more I need to keep waiting.

- Springfield, MA, USA

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problem #79

Jun 302017

CX-7

  • miles
The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 17V429000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for repair. The contact called a local dealer (moffitt Mazda located at 1960 old minden rd bossier city, la 71111) and was informed that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Shreveport, LA, USA

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problem #78

Jul 012016

CX-7

  • 140,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V-356 000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer northtowne Mazda located at 5900 N oak trfy Kansas City mo 64118, phone number: 819-468-2283, informed that the recall remedy parts were on back order. The manufacturer was made aware of the issue and opened case # 166144193 but was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kearney, MO, USA

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problem #77

Jun 152016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact spoke to Santa Fe Mazda/Volvo (2704 cerrillos rd, Santa Fe, nm 87507) who stated that they had not received any parts and would order the parts when the recall became "open" in their system. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for both recalls.

- Santa Fe, NM, USA

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problem #76

May 252016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V356000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fort Smith, AR, USA

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problem #75

Jun 012016

CX-7

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2007 Mazda Cx-7. the contact stated that the recall notice for NHTSA campaign numbers: 16V356000 (air bags) was received in June of 2016 and 16V593000 (suspension) was received in August of 2016. After contacting the dealer (witten brothers of richmond, Virginia) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Buckingham, VA, USA

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problem #74

May 232016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension) however the parts were not available within a reasonable time frame to schedule the recall repair. The dealer (orange park Mitsubishi, 8105 blanding blvd, jacksonville, fl 32244, (855) 851-0142) did not give a specific date for when the part would become available and indicated that the recalled parts had been recalled. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Callahan, FL, USA

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problem #73

Jun 202016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact stated that the steering wheel was tight and difficult to turn left or right. In addition, the air bag warning light illuminated. The dealer (shortline Mazda,90 havana St, Aurora, co 80010, (303) 364-2200 ) was contacted and they indicated that the part needed was not available for NHTSA campaign number: 16V356000 (air bags). The vehicle was also included in NHTSA campaign number: 16V593000 (suspension) and the dealer made no mention of that recall and when the parts and remedy may be provided from the manufacturer. The manufacturer was notified of the failures and the contact was waiting to determine if they may be able to supply a solution to the dealer for the failures as well as the remedy and parts for the two recall repairs. The vehicle was last left at the dealers due to the steering wheel failure and the air bag warning light remaining illuminated. The failure mileage was not available. VIN tool confirms parts not available.

- Aurora, CO, USA

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problem #72

Aug 112016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 17V012000 (air bags) and 16V593000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The garden city Mazda dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Port Washington, NY, USA

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problem #71

Aug 062016

CX-7

  • miles

A D V E R T I S E M E N T S

Takata recall - the recall for this dangerous must be replaced part of the vehicle was first done last August 2016. That is nine months the vehicle has been unsafe. We can't put anyone in the passenger seat at all, so we do not have the free and full use of the vehicle. Nine months. We may want to sell the vehicle, which now has a value of zero.

- Shoreline, WA, USA

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problem #70

Jun 252016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Evansville, IN, USA

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problem #69

May 242017

CX-7

  • 148,000 miles
Takata recall I was notified by Mazda of NHTSA recall number's 17V-012 and 16V-593 (manufacture recall number 0717A and 9716H), informing me how I may experience significant loss of steering that may result in a crash, plus I was advised not to ever have a passenger in my vehicle in the event of a crash as metal fragments from the passenger airbag could cause serious injury or death. It has been nearly a year since the first notice and nearly 6 months since the second notice, yet nothing has been done. Mazda says parts are not available. Nothing injurious has happened, my complaint is how Mazda seems to not be doing anything about this and I risk my life and others with every drive I must make.

- Ankeny, IA, USA

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problem #68

May 142017

CX-7

  • 123,600 miles
Takata recall: Passenger side airbag light comes on intermittently and sometimes stays on or blinks. While driving the vehicle at 60 mph it swerved without warning to the right causing the passenger side tires to fall off the shoulder of the highway and nearly resulting in loss of control.

- Siloam Springs, AR, USA

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problem #67

May 252016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Shelbyville, TN, USA

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problem #66

Jul 152016

CX-7

  • miles
The contact owns a 2007 Mazda Cx-7. the contact received notifications of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Th manufacturer was not notified of the failure. The contact did not experienced any failures. The VIN tool confirms parts not yet available.

- Centerburg, OH, USA

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problem #65

May 252016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer but there was no answer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Nesconset, NY, USA

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problem #64

Jul 012016

CX-7

  • miles
I received the primary notification of safety recall in July 2016. I have not received any more information since then, the air bag indicator pops in the dashboard often and I cannot take my care to the emission test until the problem is corrected.

- Chicago, IL, USA

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problem #63

Jul 152016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not spoken to a dealer. The contact had not experienced a failure. Parts distribution disconnect.

- High Point, NC, USA

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problem #62

May 252016

CX-7

  • miles
Takata recall. The contact owns a 2007 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The part was not available within a reasonable time frame to schedule the recall repair. The interim recall notices from the manufacturer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Loma Linda, MO, USA

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