NHTSA — Air Bags Problems

2010 Mazda CX-7 (Page 1 of 3)

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CarComplaints.com Notes: The 2010 Mazda CX-7 appears to share the same engine defects as the three previous model years: VVT/timing chain failure & turbo failure. The timing chain failure is especially bad with many cars requiring an engine replacement ($9,000+).

In 2011, Mazda began a "Special Service Program" that extended the warranty to 7 years/70,000 miles covering excessive timing chain noise — an early sign of timing chain failure. However coverage under the program requires perfect documentation of all required maintenance with other stipulations. Buyer beware.

5.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,932 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mazda CX-7 seat belts / air bags problems

seat belts / air bags problem

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2010 Mazda CX-7 Owner Comments (Page 1 of 3)

problem #44

Dec 182019

CX-7

  • miles

A D V E R T I S E M E N T S

Airbag light is on. Drivers side is where the issue is. There was just a recall on passenger side airbag. I

- Indianapolis, IN, USA

problem #43

Dec 302019

CX-7

  • miles
My wife took my vehicle to ocean Mazda dealer located at 9675 nw 12th street miami fl 33172 for air bag recall replacement on 12/30/19 car airbags were replaced and was returned with and unserviceable steering wheel hard to turn unsafe condition to drive my wife complaint to shop manager but they refused to reinspect vehicle and find what is wrong with the steering wheel after airbags were replaced since my wife did not receive any help from shop manager she filed a complaint to doral police #141230025446 I arrived after and I polite requested manager to check steering wheel compartment if anything was damaged while installing airbags he accepted and ask me to leave car at dealership for diagnostic I will follow up writing on this complaint after find out what's happening tomorrow 12/31/19

- Miami, FL, USA

problem #42

Sep 142018

CX-7

  • 66,125 miles
The contact owns a 2010 Mazda Cx-7. upon starting the vehicle, the air bag warning indicator illuminated, which was a safety concern. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 66,125.

- Belgrade, MO, USA

problem #41

Aug 112016

CX-7

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2010 Mazda Cx-7. the contact stated that the vehicle was included in NHTSA campaign number: 18V018000 (air bags). The contact called the manufacturer more than twice and confirmed that the part was unavailable. A dealer was not contacted because the manufacturer had not provided the part for the repair. In addition, the vehicle was included in NHTSA campaign number: 16V593000 (suspension). The manufacturer was contacted for a referral for an authorized dealer to schedule the two recall repairs. The contact had not experienced a failure. Parts distribution disconnect.

- Jackson, TN, USA

problem #40

Jan 312018

CX-7

  • 0 miles
Takata recall I haven't had an accident, but am very worried that if I do the air bag may explode. Since my vehicle is a 2010, how long does Mazda have to repair this vehicle?

- Clinton, UT, USA

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problem #39

Jan 182018

CX-7

  • 85,000 miles
Takata recall was denied replacement after dropping car off at dealership where I had purchased the car new. Car has 85,000 miles. I was called back from dealership service dept telling me that they cannot perform 1317F or 9516E, air bag replacement due to my airbag light being on. Airbag light was not on when dropping vehicle off and not on when picking up vehicle. I notified service adviser that there was no airbag light on before driving away but he said there was nothing he could do saying that the refusal came from corporate. Now if my family were to get injured or killed by this defective airbag after refusal by the dealer, I could have a strong case against them I think. But I would rather have a safe car. Service had offered doing an airbag diagnostic at a charge of $140. Not knowing what the other charges might be to fix light ($1000 computer) and not knowing how accurate the diagnostic will be I was forced to deny the diagnostics.

- San Jose, CA, USA

problem #38

Apr 052017

CX-7

  • miles

A D V E R T I S E M E N T S

Takata recall, I have contacted the Mazda dealership in ridgeland ms over a year ago and have yet to get my car in for the airbag replacement and this is for the replace of the lower control arms, it has been over a year and the parts are still not available for replacement.

- Brandon, MS, USA

problem #37

Oct 312017

CX-7

  • miles
1) we received notification of the recall when we purchased the used vehicle on 7/8/2017. The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. The safety risk associated with this recall is the vehicle may experience significant loss of steering control, increasing the risk of a crash.

- Howell, NJ, USA

problem #36

Oct 012016

CX-7

  • miles
The airbag light has been on for past year. The dealership said they can make it turn off but I'm assuming since the light is on my airbag is disabled and won't work when and if it needs to.

- St. Louis, MO, USA

problem #35

Oct 262017

CX-7

  • miles
Takata recall: Mazda keeps saying to wait for a second letter. It is a 2010 and has been years. Why don't they repair the car?

- Clinton, UT, USA

problem #34

Oct 022017

CX-7

  • 77,869 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Mazda Cx-7. the contact stated that the air bag warning indicator illuminated. The vehicle was taken to maita Mazda (2410 auburn blvd, sacramento, ca) where it was diagnosed that a connector in the air bag was defective and needed to be replaced. The contact stated that the failure did not occur until after the vehicle was repaired per NHTSA campaign number: 17V429000 (air bags). The manufacturer was not made aware of the issue. The failure mileage was 77,869.

- Sacramento, CA, USA

problem #33

Mar 112017

CX-7

  • miles
I have my Mazda 2010 CX7 on 3-11-2017. When the dealer give me to me. The Mazda have this. They star with the light on in air bag and other time. The other problem is when use the swith and put the light there change and I'm think there have problem electrical and in the rim. The Mazda running but they have a couple problem. And unknown situation the only fixed is the lower control arm. Because when am going ovethere they told me the only recall have is that want. The lower control arm.

- York, PA, USA

problem #32

Aug 012017

CX-7

  • miles
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V356000 (air bags), which was changed to NHTSA campaign number: 17V429000 (air bags) due to the fact that the remedy for the air bags was defective. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that a recall remedy appointment was made with fuccillo imports (18822 us-11, watertown, NY 13601 (315) 782-1600); however, the dealer cancelled the appointment the day prior after being notified by the manufacturer that the remedy was defective. A new appointment date could not be confirmed. The manufacturer was contacted and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Watertown, NY, USA

problem #31

Dec 292016

CX-7

  • miles
Takata recalls I was just informed that the recall fix I had installed was a temporary fix that NHTSA agreed to allow Mazda to perform on the vehicles, until the permanent fix is available sometime the summer of 2017. Why would you allow a temporary fix for a safety item such as an airbag " when the previous air bag contained a canister that would explode with shrapnel ?" this is not morally or ethically a good decision to endanger anyone's life!

- Conyers, GA, USA

problem #30

Jul 122016

CX-7

  • miles
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The local dealer (spreen Mazda, 25140 redlands blvd, loma linda, ca 92354) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Bernardino, CA, USA

problem #29

Jun 232017

CX-7

  • miles
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V356000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (joe myers Mazda in houston, tx) and scheduled an appointment. Once the contact arrived at the dealer, she was informed that the remedy part for the air bag replacement was not available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Tomball, TX, USA

problem #28

Nov 012016

CX-7 4-cyl

  • Automatic transmission
  • 30,000 miles
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact stated that the low beams shorted more than five times and an independent mechanic had to replace the head lamp assemblies multiple times. The contact had to utilize the high beams each time the failure occurred. In addition, the vehicle was included in NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The contact was to check with the manufacturer to determine when the dealer may be able to schedule the recall repairs and to report the electrical failure. The approximate failure mileage was 30,000. Parts distribution disconnect. VIN tool confirms parts not available...updated 08/22/17

- Lusby, MD, USA

problem #27

Apr 032017

CX-7 4-cyl

  • miles
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact stated that the air bag warning indicator flashed and remained illuminated. The contact later received notification of a manufacturer recall concerning the air bags. The dealer scheduled the appointment and indicated that they serviced the recall; however, days after the repair, the air bag indicator continued to flash randomly. The vehicle was not repaired. The dealer was notified that the remedy provided no solution and refused to service the vehicle. The manufacturer was notified of the failure and provided no solution.the NHTSA campaign number was not provided. The failure mileage was not available. Updated 08/24/17

- Indianapolis, IN, USA

problem #26

Jul 152016

CX-7

  • miles
The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign number: 16V356000 (air bags) and 16V593000 (suspension); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V593000 (suspension) and parts distribution disconnect for NHTSA campaign number: 16V356000 (air bags).

- Corpus Christi, TX, USA

problem #25

Aug 172016

CX-7 4-cyl

  • miles
Takata recall. The contact owns a 2010 Mazda Cx-7. the contact received notification of NHTSA campaign numbers: 16V356000 (air bags) and 16V593000 (suspension). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure parts distribution disconnect and VIN tool confirms parts not available. Updated 06/01/17

- Sebastian, FL, USA

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