The contact owns a 2010 Mazda Mazda3. While driving approximately 60 mph, the contact engaged the clutch and felt an unusual pop under her foot. She stated that the vehicle exhibited an abnormal increase in engine rpms as if she were attempting to drive while in neutral. The vehicle was towed to an authorized dealer where the dealer advised her that the entire clutch would need replacing. The vehicle was repaired. She then contacted the manufacturer and was advised that the clutch was not under warranty and would provide no further assistance. The vehicle was not under recall. The failure mileage was 33,000 and the current mileage was 35,000.

- Riverside, CA, USA